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> bad courier service, share ur experience here!

fruitie
post Nov 2 2006, 02:36 AM

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QUOTE(howeijie @ Nov 2 2006, 02:20 AM)
Last time i bought a stick of So-DIMM RAM from a seller in MMU, CyberJaya.

He post it using  NATION WIDE Express in Cyberjaya.

The item should be arrive on the morning of the following day.
But the NATION WIDE Express worker didn call the contact number on

the form. It just leave a msg saying " Missed Me ". Then put a letter ask me go and take from their office.

I am very angry even though that time i still at home, he didn bother to call my phone and take the parcel.

BAD SERVICES of  NATION WIDE Express.
*
laugh.gif missed me? laugh.gif doh.gif doh.gif
ya.. GDex also.. i sat there to wait for him, he couldnt get to find my house nevermind.. some more don't bother to call me even though my contact no. is there doh.gif

my sis said.. probably the handphone is out of credit... yet, public phones are everywhere.. afterall, it's just an excuse.. shakehead.gif
bombman
post Nov 2 2006, 02:46 AM

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QUOTE(accs_centre @ Nov 2 2006, 02:16 AM)
So far i only tried Poslaju, Nationwide Express and Citylink Express..

Poslaju dont allow u to ship Fragile item and my post office here always like to ask u what's inside..fragile?? last time i posted a sound card then i told her, it is a sound card.. ehh..she dunno wat is it then warn me again..fragile cant post, k..

Nationwide is expensive a bit and experienced some delay on shipment by them.. extra 2 days.. So far no issue with Citylink. And happenned b4, citylink staff fail to reach the address as i wrote the wrong 'jalan', luckily they did call up to receiver and confirm about it.. their charge is cheaper as well.. Finally, i end up to open account with Citylink for frequent shipping and lower rate..
*
I've sent fragile items usin' PosLaju. 1 instance was a gift of glass bottle w/ teddy bear etc inside. And I always make sure fragile items r nicely padded w/ buble wrap/newspapers all around

All reached in perfect condition

Nvr did the akak² @ counter asked wht's inside; mebe coz they knw me well tongue.gif
fruitie
post Nov 2 2006, 03:08 AM

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QUOTE(bombman @ Nov 2 2006, 02:46 AM)
I've sent fragile items usin' PosLaju. 1 instance was a gift of glass bottle w/ teddy bear etc inside. And I always make sure fragile items r nicely padded w/ buble wrap/newspapers all around

All reached in perfect condition

Nvr did the akak² @ counter asked wht's inside; mebe coz they knw me well  tongue.gif
*
the bro and sis at the counter also din ask me what i sent.
well, we can request a "fragile" sticker from them to stick on the parcel. a forumer mentioned in somewhere before. smile.gif
so, next time if wana send something which is fragile, make sure it's wrapped nicely and request for a "fragile" sticker, i think then the postman who deliver will handle it with care. biggrin.gif
yehlai
post Nov 2 2006, 12:27 PM

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ya la.. last time i found myself a good PSU at bulk forum..
But i dont dare to buy because worried about courier prob.. act PSU box dont come with any protection one.. the unit is quite heavy, about 2.5KG. I cannot immagine if the messanger accidently drop my PSU.

SUS3den
post Nov 2 2006, 12:37 PM

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i used fdex or dhl company one...it handle nicely..no problem..will call u when cant find the place..or not at home..

the rest like skynet...poslaju...most of the time they dont call us one...
the package arrive in a mess..like the himpit with many heavy items..

fruitie
post Nov 2 2006, 01:43 PM

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QUOTE(yehlai @ Nov 2 2006, 12:27 PM)
ya la.. last time i found myself a good PSU at bulk forum..
But i dont dare to buy because worried about courier prob.. act PSU box dont come with any protection one.. the unit is quite heavy, about 2.5KG. I cannot immagine if the messanger accidently drop my PSU.
*
i bought my psu from niclasteoh, he used skynet to send to me..
errm.. so far, it's still working fine.. sweat.gif
yehlai
post Nov 2 2006, 08:43 PM

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QUOTE(3den @ Nov 2 2006, 12:37 PM)
i used fdex or dhl company one...it handle nicely..no problem..will call u when cant find the place..or not at home..

the rest like skynet...poslaju...most of the time they dont call us one...
the package arrive in a mess..like the himpit with many heavy items..
*
sounds scary...
Im waiting my RAM from bulk now.. send by courier.
Buy fragile thing or heavy items i will void courier if possible...

Fdex and DhL courier fees is higher??
fdex reminds me of 'cast Away' and "willson"

This post has been edited by yehlai: Nov 2 2006, 08:45 PM
lgs
post Nov 3 2006, 10:34 AM

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for me ,so far GDEX no problem at all .
skysulf
post Nov 4 2006, 11:25 PM

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wat bout nationwide .......? skynet is good that i tried before...... icon_rolleyes.gif
wilson88
post Nov 5 2006, 12:23 AM

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I always recieve my item with the box kemek a bit rclxub.gif

Great Pos Laju
joanlhn
post Nov 6 2006, 11:37 AM

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dun ever deal with natino wide,once they lost my parcel,and the item inside worth around 400++...suppose to send from melaka to ipoh.The manager of ipoh did call me once..said wl compensate me..but til now..i havent get any money...n this incident was happen few years back d. for secure courier posting,opt for DHL
bombman
post Nov 7 2006, 01:56 AM

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QUOTE(fruitie @ Nov 2 2006, 03:08 AM)
the bro and sis at the counter also din ask me what i sent.
well, we can request a "fragile" sticker from them to stick on the parcel. a forumer mentioned in somewhere before. smile.gif
so, next time if wana send something which is fragile, make sure it's wrapped nicely and request for a "fragile" sticker, i think then the postman who deliver will handle it with care. biggrin.gif
*
I was told that sticker is only available @ Pejabat Pos Besar so instead can just write Fragile on the package


QUOTE(yehlai @ Nov 2 2006, 12:27 PM)
ya la.. last time i found myself a good PSU at bulk forum..
But i dont dare to buy because worried about courier prob.. act PSU box dont come with any protection one.. the unit is quite heavy, about 2.5KG. I cannot immagine if the messanger accidently drop my PSU.
*
The PSU's box is thick enuff ready act. It's among the easiest stuff 2 send coz sufficient to simply pack w/ single layer brown paper

Nothing 'll happen even more than 3kg

For the rest of questions, if u all hav read previous posts, all companies at a time or another surely got some prob. Only dat some r too bad dat after somtime u'll get fed up usin' their services

This post has been edited by bombman: Nov 7 2006, 01:57 AM
hairul
post Nov 14 2006, 08:20 PM

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QUOTE(fruitie @ Nov 2 2006, 02:36 AM)
laugh.gif missed me? laugh.gif doh.gif doh.gif
ya.. GDex also.. i sat there to wait for him, he couldnt get to find my house nevermind.. some more don't bother to call me even though my contact no. is there doh.gif

my sis said.. probably the handphone is out of credit... yet, public phones are everywhere.. afterall, it's just an excuse.. shakehead.gif
*
Maybe the Messenger Dont Want To Use His Pocket money to call you. Its Because when he making call, can't claim with his company. If All the Item thats he need to send & Need to Call, can you imagine how many call he need to for a month to find your & other receiver address?

Just my...... only...

So far, Im using PosLaju Never have Such Delay....


sohkeong
post Nov 15 2006, 05:55 AM

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QUOTE(yehlai @ Nov 2 2006, 12:27 PM)
ya la.. last time i found myself a good PSU at bulk forum..
But i dont dare to buy because worried about courier prob.. act PSU box dont come with any protection one.. the unit is quite heavy, about 2.5KG. I cannot immagine if the messanger accidently drop my PSU.
*
well,i sent PSU also using poslaju..nv ask for fragile sticker nor wrap properly..just put couple of old newspaper as damper and of course find a box for it...item delivered well and excellent...only those that got glass or easly crack like handphone housing or fan need to be wrapped properly
sohkeong
post Nov 15 2006, 06:08 AM

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QUOTE(hairul @ Nov 14 2006, 08:20 PM)
Maybe the Messenger Dont Want To Use His Pocket money to call you. Its Because when he making call, can't claim with his company. If All the Item thats he need to send & Need to Call, can you imagine how many call he need to for a month to find your & other receiver address?

Just my...... only...

So far, Im using PosLaju Never have Such Delay....
*
i accept 1 Gdex courier service b4..when they cant deliver they will just send to their branch and nv contact me till i mad coz wait for about 1 week also havent come only go their office to cliam vmad.gif vmad.gif

prefer pos laju coz at least they make 2 attempts to my house on the same day...1st is on lunch time and the 2nd is when they wan to close their office time..thumbs up for POslaju!!.and their front desk clerk also quiet cute..always manage to kacau them when i send item..hehe thumbup.gif thumbup.gif
hairul
post Nov 16 2006, 05:06 PM

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Yah, even i write wrong address in consignment note, they even call me the correct address. so, i say just follow the address that write in the box..

Im sending more than 20set of HP, so far i hope their service still maintain like b4. Still good service for me. Not so bad, maybe 100 staft only 1 staft is BAD..

I also have make refund/claim for cancel delivery, so far their return the cheque to me in full amount around 2 weeks after make a report... (Around RM 12X)

Thumbs Up..!!!
hairul
post Nov 16 2006, 05:19 PM

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- Delete - Double Post -

This post has been edited by hairul: Nov 16 2006, 05:53 PM
fruitie
post Nov 17 2006, 03:22 PM

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QUOTE(hairul @ Nov 14 2006, 08:20 PM)
Maybe the Messenger Dont Want To Use His Pocket money to call you. Its Because when he making call, can't claim with his company. If All the Item thats he need to send & Need to Call, can you imagine how many call he need to for a month to find your & other receiver address?

Just my...... only...

So far, Im using PosLaju Never have Such Delay....
*
Well, i don't agree with u..
It's their responsibilty to call us if they can't find the recepient's address.. Then, we gave us our contact no. for what? doh.gif
Skynet also called me b4 to find my house.. No prob, this is the service.
Even, when I talked to the officer.. She also admitted it was their messenger's mistake for not calling me. Because he really needs to call if he couldn't find. There's not such thing of bringing back to the branch. What if I need the thing urgently? Excuse. shakehead.gif
sohkeong
post Nov 22 2006, 06:55 AM

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QUOTE(fruitie @ Nov 17 2006, 03:22 PM)
Well, i don't agree with u..
It's their responsibilty to call us if they can't find the recepient's address.. Then, we gave us our contact no. for what? doh.gif
Skynet also called me b4 to find my house.. No prob, this is the service.
Even, when I talked to the officer.. She also admitted it was their messenger's mistake for not calling me. Because he really needs to call if he couldn't find. There's not such thing of bringing back to the branch. What if I need the thing urgently? Excuse. shakehead.gif
*
diff courier diff service..we cant ask all the courier to provide the same service rite?most important is that they send the stuff we deliver on time and without any damage on it..that is more important after all blush.gif blush.gif
fruitie
post Nov 22 2006, 04:22 PM

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QUOTE(sohkeong @ Nov 22 2006, 06:55 AM)
diff courier diff service..we cant ask all the courier to provide the same service rite?most important is that they send the stuff we deliver on time and without any damage on it..that is more important after all blush.gif  blush.gif
*
Ya, but the GDex officer also admitted it was the messenger's fault for not calling me, so that's the company's rule to call the customers, I assume.
No, it didn't reach me on time, it supposed to reach me on Saturday but was delayed to Monday due to the "smart" messenger! shakehead.gif But, it wasn't damaged when I received, I think it was because Amedion packed the package really neat, tight and it was not easy to open. wink.gif

This post has been edited by fruitie: Nov 22 2006, 04:23 PM

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