i used app.

the website not updated, i avoided that.

using phone u mobile apps or online web site?

If every month just top up rm 10. Can still enjor 1month free 1gb?

i also facing same issue.
tried with adding 6 or without adding 6 in front still having same issue
OpNotAllowed Operation is not allowed: You are not allowed to transfer this amount

anyone can redeem successful?

Regarding matter on in website it mentioned about 50% point reduce promo.
On website it will deduct 1060 points instead of 530.
This is due to their technical problem.

So what you can do is, you need 1060 to redeem.
then email bcard about the case, they will do a refund of 530 after that . (have to do manually)

Hi. How do I pay the Umobile U28 Postpaid bill using ATM?which option do I pick? thanks

u can't pay thru self care after u terminate the number
ATM still a valid option

why ya umobile download speed so slow at night? after upgrade to mb88 very slow...

how to check data usage/balance on U28 postpaid plan?

tried send DATA2 to 28118 didn't work

edit: its USAGE to 28118

haha ya this can check the data balance
but checking FREE CALL and SMS balance really need to sms USAGE to 28118 

Few months back after signing up for postpaid plan, the customer staff asked me to sign a personal information disclosure form as though you're being forced to sign or not proceed to register.

Can I choose not to sign it? They make it as though it's part of the registration process to force you to give in your personal privacy and sell your personal information details to them.

What if I don't sign? Can't proceed to register a line?

Banks are also playing this trick now asking their customers to sign some form of personal information declaration form when you're busy finalizing your transactions over the counter. They try to slip it in while you're "unattended".

Why? Is this a dirty trick to force Malaysians now to sell their privacy/personal details to corporations and invalidate their rights when trying to sue these companies in courts?

Days after registration some advertizing SMS came in from some company called Sabahbet or something similar to that name.

Can you clarify anyone from uMobile?

They seem to make it look like a transparent process and rushing you through all the signing procedures while you are made busy with your registration form filling. It's like forcing everyone by default to opt-in so that they would have their personal information used towards marketing purposes.

We all know who is the owner of uMobile, he's also involved in gaming(gambling) industry.

Just recently after I registered my line, some weird SMS ads started coming in from "SabahBet". Is this company affiliated or somehow related to uMobile?
This is true if only Malaysians know their RIGHTS and are brave enough to stand up and demand that the customer staff handling his paperwork provide valid reasons behind what he is about to do.

I remembered that there were no extra columns, boxes or options to opt-out to fill up. The customer staff just pointed quickly to all the dotted lines like it was some transparent process and made you sign there on each page.

So far only uMobile postpaid registration has made me go through this extra step of signing PDA forms besides the standard registration forms.

My past experience with TM and the other telcos did not even required me to do so. All it took was just a photocopy of my IC and registration forms fillouts.
With due respect, it's the courtesy for the banks/telco companies to always provide you a carbon copy of the agreement you've signed to prove that both ends have a mutually agreed on the terms. But this is not true with practices of what banks and telco companies are doing right now in Malaysia.

The customer should never be required to ask but it's compulsory to provide a "carbon copy" of the agreement he just signed. The onus is on the company or service provider to convince their customers.

What they're doing is making the customer sign a PDA document for themselves while the customer walks away empty handed. How would I know if the document have been tempered or modified later on?

I don't have anything in my hand while the defendant reads out all the clauses which I've signed?Wouldn't the scammer be at full advantage?

This is like signing an empty cheque without knowing what you've signed in the first place? How can that be made legal?

Do Malaysian courts and judiciary allow the agreements to take effect even if only one side of the party keeps the binding agreement while the customer does not have a carbon copy of what he has signed for record purposes?

The carbon copy is proof that the document was actually signed/agreed mutually by the customer and a photostat blank copy is "unacceptable" because it is not the same document as what you've signed. As I mentioned, it could be modified and how would our law actually accepts this.

All the clauses in such agreements be nullified immediately if the customer does not obtained a "carbon" copy of what he has signed previously.

This is very unfair and only a mafia state would approve of such things favoring the corporations.

Today ady 2nd December..
I havent get the bill statement update.. 

Yea, received the email last night liao..

I getting error message about the server having issue when trying to download the pdf via mobile app..

If self care, I do not see the download button to download November invoice..

Is it only happen to me?? 
PS: I received the email on 2nd Dec 2015.. 

im using u28 since july. speed are amazing that time.... but become slower and slower... today at peak hour hardly to get 1mbps... vs when i start using it, can get 8-10mbps peak hour and steady 21mbps at non-peak. this month they promoting +1gb.. some of my neighbour that i know, 50% switched to u-mobile...so... expecting worst. maybe time to report about network performance...

Does UMobile prepaid have an extended validity service like Hotlink's Validity 365?

Didn't expect Umobile network to get congested. They should upgrade asap. If not, user might change to others telco..

bad news for consumers.

no place to run in future because all telco face the same issues 

one thing about Malaysian telco I don't like is when only have issue like congestion. people report numerous time then only they would take serious action upgrade.

if no report or problem. they won't upgrade at all