that's nice to hear man

it's good to know that someone official still care about us consumers.
off topic:after reading through threads about bad rma things, like this pinned topic,
https://forum.lowyat.net/topic/861703 (looking at how sellers responded to it), and asus complaint topics, i am really not happy to let local shops and distributors to earn my money.
i especially feel annoyed about local distributors that handle rma process for their own goods. (money they take, service they don't deliver properly. wtf?) the rma processes are so bad that at some point of time i thought that it was pointless to get stuff locally (lengthy, takes months for them to get their asses up to fulfill; no guarantee that the replaced unit will work; on top of that we need to pay to get things moving. another wtf?). there is no difference between being eligible for rma but getting abused by them, and getting stuff elsewhere and get disqualified for warranty. (for the latter you don't feel anything bad because it's one of the calculated risks)
sorry for whining about something unrelated. it's in my head for some years, and i never complained about local sellers here about being slow, late, unresponsive, sometimes kind of arrogant, with missing parts in goods they sent, etc. yeah for the livelihood of local markets, i still choose to spend here. i believe i have done my part. all i ask is just deliver what you have promised.
Worst case will be, I strip out my old SATA HDD's connection and put to this SSD. I just need an electronic repairman to do the soldering works.