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 Anyone here using FRiENDi ?, New telco using Umobile+Maxis coverage

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coolstore
post Jul 31 2016, 01:36 PM

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QUOTE(tinyorange @ Jul 31 2016, 12:22 AM)
I brought my Friendi sim pack from mynewscom 1utama just now.

The staff try to register by key in *119#. It ask for IC/Name/Address/City, and finally "outlet ID", which he key in 0018 but popout "This is not a valid selection".

He tried to call around asking for help but not any solution. Finally, he asked me to try similar step to register after home.

Just tried but can't. Anyone can help to register? Sweat.... cry.gif

[attachmentid=7207602]

[attachmentid=7207603]
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it happened to me too getting from mynewscom

wasted so much time there, finally took the receipt (remember get your receipt) to proof bought sim card from them

go home tried it until it go through in the evening time

if still not work out, got to call friendi cs
tinyorange
post Aug 2 2016, 12:23 AM

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QUOTE(eddievh @ Jul 31 2016, 10:30 AM)
Try call cs and ask 0113812 3456
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QUOTE(omega10 @ Jul 31 2016, 01:17 PM)
Friendi Facebook customer support is very responsive. You may try.
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QUOTE(coolstore @ Jul 31 2016, 01:36 PM)
it happened to me too getting from mynewscom

wasted so much time there, finally took the receipt (remember get your receipt) to proof bought sim card from them

go home tried it until it go through in the evening time

if still not work out, got to call friendi cs
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It take me two days. The customer service of Friendi, specifically Jack and Dillion, are very responsive, they called me more than 10 times to follow up.

Finally success after icon_rolleyes.gif
1)during the registration process, when it ask "putting IC# or passport#", dont put #after the IC, jz IC alone is enough
2)the outlet id is always 3 digit, mynews.com one utama told 0018, actually is 019
3)change from non-smart phone to smart phone (i put Friendi sim to my samsung C3222 after home, it fail to register even the two step above until customer service advice to my samsung Note 4)

Thanks for the suggestion from all.

This post has been edited by tinyorange: Aug 2 2016, 12:24 AM
Namikaze Naruto
post Aug 4 2016, 06:36 PM

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This post has been edited by Namikaze Naruto: Oct 20 2020, 01:52 AM
wan7075
post Aug 5 2016, 11:51 AM

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would like to ask mnp from others Telco need to pay how much?
and do friendi able to receive the TAC code for maybank, hong leong and also credit card?

thanks!
eddievh
post Aug 6 2016, 08:47 PM

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QUOTE(Namikaze Naruto @ Aug 4 2016, 06:36 PM)
Hi FRiENDi mobile user. If anyone want to buy reload from me, just whatsapp at 0176659662. I can give you discount.
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You sell pin or directly reload to phone ? Rm30 how much ? Pm the price please.
wan7075
post Aug 9 2016, 08:54 AM

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QUOTE(xpresside @ Feb 4 2015, 02:13 PM)
yup that is correct...
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TS, would like to ask mnp from others Telco need to pay how much?
and do friendi able to receive the TAC code for maybank, hong leong and also credit card?

and how long i need to be stay if i wanna mnp out from friendi to other telco if I found no coverage?

thanks!

This post has been edited by wan7075: Aug 9 2016, 08:56 AM
JuneResources
post Aug 10 2016, 11:08 AM

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Too bad Friendi mobile do not have international roaming.
If have, sure will mnp to use Friendi mobile.
SUSMNet
post Aug 10 2016, 08:19 PM

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QUOTE(JuneResources @ Aug 10 2016, 11:08 AM)
Too bad Friendi mobile do not have international roaming.
If have, sure will mnp to use Friendi mobile.
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Same situation with u
a2zextra
post Sep 9 2016, 03:23 PM

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QUOTE(WongPhan @ Jun 18 2016, 10:04 PM)
Last I saw the VIP numbers could fetch up to RM500.  Better business in the Middle East obviously.
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I'm the one who bought the VIP number during year 2014. It's actually you need to buy their topup totaling RM500 to get the VIP number. The topup that you buy you can use back with your prepaid account, not burnt just like that.
Currently I already porting to other network, as my final decision looks that the prepaid plan less attractive and not worth for daily usage.

SUSMNet
post Sep 9 2016, 08:17 PM

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QUOTE(a2zextra @ Sep 9 2016, 03:23 PM)
I'm the one who bought the VIP number during year 2014. It's actually you need to buy their topup totaling RM500 to get the VIP number. The topup that you buy you can use back with your prepaid account, not burnt just like that.
Currently I already porting to other network, as my final decision looks that the prepaid plan less attractive and not worth for daily usage.

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have u used up all the rm500 ?
coolstore
post Sep 13 2016, 11:23 AM

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QUOTE(wan7075 @ Aug 5 2016, 11:51 AM)
would like to ask mnp from others Telco need to pay how much?
and do friendi able to receive the TAC code for maybank, hong leong and also credit card?

thanks!
*
rm10 for the simcard

rm10 top up to get free RM30 credit during current promotion


JuneResources
post Sep 19 2016, 10:42 AM

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Does anybody know Friendi use webself care to check the itemissed statement? (Check back the previous history call, sms or data usage)
Namikaze Naruto
post Sep 19 2016, 10:57 AM

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QUOTE(JuneResources @ Sep 19 2016, 10:42 AM)
Does anybody know Friendi use webself care to check the itemissed statement? (Check back the previous history call, sms or data usage)
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Yes you can check it at webself care but no data usage. Only call and sms history.
JuneResources
post Sep 19 2016, 11:11 AM

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QUOTE(Namikaze Naruto @ Sep 19 2016, 10:57 AM)
Yes you can check it at webself care but no data usage. Only call and sms history.
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Waa ohmy.gif means that they can create hidden charges for PPU charges (since no data usage) which I subscribe the data plan and unawareness reach the data quota. Am I right? bruce.gif

But it's good can show the call and sms usage history.. laugh.gif
KannaSai1
post Nov 28 2016, 01:58 PM

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QUOTE(Namikaze Naruto @ Aug 4 2016, 06:36 PM)
Hi FRiENDi mobile user. If anyone want to buy reload from me, just whatsapp at 0176659662. I can give you discount.
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biggrin.gif . cant find u
kroul2
post Nov 28 2016, 01:59 PM

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QUOTE(JuneResources @ Sep 19 2016, 11:11 AM)
Waa ohmy.gif  means that they can create hidden charges for PPU charges (since no data usage) which I subscribe the data plan and unawareness reach the data quota. Am I right? bruce.gif

But it's good can show the call and sms usage history.. laugh.gif
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Always read TnC before buying sim cards smile.gif
kroul2
post Nov 28 2016, 02:01 PM

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QUOTE(MNet @ Jun 18 2016, 07:52 PM)
Pay for the sim card only  console.gif
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How to MNP to friendi? Also, if I'm interested with friendi, where can a buy?
eddievh
post Nov 28 2016, 03:28 PM

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https://m.facebook.com/FRiENDimobile.Malaysia, when I mnp mine I pm through fb page to ask all the dealer around the area I stayed.
eddievh
post Dec 19 2017, 02:59 PM

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Bloody Friend I no more each call extend validity period 60 days. Time to MNP to other network.
aeiou228
post Dec 19 2017, 03:03 PM

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QUOTE(eddievh @ Dec 19 2017, 02:59 PM)
Bloody Friend I no more each call extend validity period 60 days. Time to MNP to other network.
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When it takes effect ??

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