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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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jsnhoh
post Aug 20 2025, 04:09 PM

Vinc
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QUOTE(cyberic @ Aug 20 2025, 04:02 PM)
Thank you for the information. I guess safer to stick with unifi since I work from home. Speed of restoration is important for me.
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why not using 5g hotspot for few days ?
jsnhoh
post Sep 4 2025, 05:05 PM

Vinc
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QUOTE(jkfoong @ Sep 4 2025, 05:00 PM)
user posted image

Same cannot
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why not call to Maxis center and get the user id and password ??

jsnhoh
post Oct 1 2025, 11:01 AM

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QUOTE(iXora.ix @ Oct 1 2025, 10:02 AM)
Thanks2. Forgot about the swu thinggy. got 10 days to decide before contact finish tongue.gif
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if u choose swu, now can submit your termination request already.
jsnhoh
post Oct 3 2025, 01:28 PM

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QUOTE(abangcosta @ Oct 3 2025, 01:14 PM)
I subscribed to Maxis Fibre (incl 2 units of mesh) on last October 2023, with the usual 24 months contract, which should have already ended by now. I planned to switch to Astro Fibre, as the price offered is quite good, so i contacted Astro rgd this. But today I received reply from them that the transfer request was rejected as there is still mesh contract with Maxis. And the contract is until 2098. Are they planning to bind me until me dead lol??

user posted image
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Complain to MCMC if maxis doesn't care .
jsnhoh
post Nov 14 2025, 09:35 AM

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QUOTE(C_ST @ Nov 14 2025, 09:23 AM)
No luck, tried all options, 99.99% of it (is there a 0.01% chance for me? yawn.gif )are bot response mentioning sending me whatsapp link and ask me to click the link for further step.
I tried for live chat at the Whatsapp, its human agent, but giving official replies. Requested them to arrange a sales person to contact me, yet getting official answer saying please refer to maxis site for latest promo.

Will sign up for Unifi and request for port out, hope there will be a real Maxis sales person contacting me for a good counter offer, else, bye Maxis, come back 2 years later.
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To speak to customer service (home fiber), follow this ->1 2 1 2 2 0

jsnhoh
post Nov 14 2025, 05:02 PM

Vinc
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QUOTE(C_ST @ Nov 14 2025, 04:23 PM)
Thanks, managed to reach a live agent. But sad case, same giving me official answers, ask me to refer website and will not arrange any sales person to call me. Say sales team will automatic call me if there is any promo.
So, applied Unifi, see if any counter offer when i submit of port out request.
I got a call from 03-2859 4401, same claiming from Maxis and offer to replace new router, but contract 24 months.
Shoot her off asking what newer model she can offer, she mumble n say got la got la. I tell her i only wan promo/offer upon my contract end and she say this not her job.
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just tell them u want to terminate your fiber. and see what they will reply to u. good luck.

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