Open this page:
https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

Login then click on the small arrow on the right of the Billing Account words, you'll see your contract start date like this:



Count 24 months from that date..
It should work right away.
Didn't you test everything while the installer is still there?

If still not working until now, call UniFi helpline at 1300-88-1221

Why?

Yes you can change the RG4332 to DIR-615 & yes you just need your UniFi PPPoE username & password.

I thought last time you're choosing between ASUS AC66U & AC68U.
What happened?

You can only get your UniFi PPPoE username & password by calling UniFi helpline at 1300-88-1221

Do multiple verifications for the password as it's a gibberish mix of letters, numbers & symbols.

The USB port on stock UniFi router is only for maintenance use by UniFi technician.
You're better off using a 3rd party UniFi router where you can do a lot more than just share the thumbdrives within the network.

Relocate. Don't re-register.
UniFi puts higher priority on existing customers than new registrations.

If you're looking for a good router, you'll be better off with 3rd party routers such as ASUS & TP-Link.

Correct.
Jabatan Kebajikan Masyarakat.

Go straight to RT-AC68U, like me.

The RT-N66U is still a good choice though.
Much better than any D-Link / TP-Link routers.

This post has been edited by sHawTY: Apr 30 2015, 02:33 PM

If you can afford it then why not.
I've been using ASUS routers for years but i personally think anything higher than AC68U is overkill.
My whole family is using ASUS routers for me & we've never had any issue with any of the routers.
A total of 2 x RT-AC68U & 1 x RT-AC66U all in different houses & 1 x RT-N16 in my office.

But as I mentioned earlier, if you can afford the AC87U, then go straight ahead.

RT-N18U is the replacement for RT-N16.
I'm not sure about RT-N18U as I've never tested it, but from the reviews, it's a real performer just like it's predecessor.
RT-N14UHP has a huge WiFi coverage but it has 2 biggest weakness:
1. RealTek chipset
2. No gigabit LAN

These 2 weakness maybe of no importance to some people but to me, they definitely turn me off.

Go to the nearest TM point in your area and check with them.
Easy peasy.

I never turn off my UniFi except when I leave my house for more than 1 day (balik kampung, work oustation & etc).
There's no logical reason why you'd want to turn it off as they consumes very little power.
And since UniFi has no quota, who cares anyway?

If your 24 months contract is over, then there won't be any termination charges.
But if you terminate before the contract is over, then you will be charged with RM500 penalty.
If you terminate after the contract is finished, they will only ask you to return the BTU (Fiber Modem), the rest you can keep it for yourself.
If you want to terminate before the contract is over, then you'll have to return everything to them.

So they take note of high usage users, big whoop.
Still no quota, no? And again I say, who cares?

This post has been edited by sHawTY: Jun 13 2015, 09:35 AM

Nope, still working over here.

You can still keep the old number but at the same time, they will still provide you with a new number.

No it's not.
All routers from ASUS is made for home use. Which model is suitable for your home depends on how thick is your wallet.

If your wallet is really thick, go for ASUS RT-AC3200. If not, then go for ASUS RT-N14UHP.

Add another 24 months contract hooo.

TM point gave you the wrong information.
30Mb/s & 50Mb/s is not only for landed units.

30Mb/s & 50Mb/s is available for all type of homes that uses full fiber.
This includes landed house, new apartments & new condo's that uses Fibre instead of VDSL.