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Unifi Official TM UniFi High Speed Broadband Thread V20, ( -_・) ︻デ═一▸ Maxis & Time

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AVFAN
post Apr 26 2015, 08:36 PM

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QUOTE(BlackWoods @ Apr 26 2015, 08:13 PM)
They can screw everyone over any time they want, and if they implement quota on Unifi they will force Maxis to follow suit too, since they are basically the same.
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seeing how they screw the first users paying rm199 vip10, i will be least surprised if they take advantage of the new prices post gst to screw all the rest - e.g. vip10... u pay 169/179, u get a cap. u duwan cap, u pay 219! laugh.gif


ok, we'll see come july...

This post has been edited by AVFAN: Apr 26 2015, 08:47 PM
AVFAN
post Apr 28 2015, 06:35 PM

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QUOTE(qwer312 @ Apr 28 2015, 06:30 PM)
tmpoint sometime really useless one...i go tmpoint beside telekom museum to pay unifi bill by cash at 4.30pm, they got 6 counter open without customer, i was told to print my bill at one of the counter, but that counter still serving customer, so i ask another counter just beside it whether can help to print bill or not, he reply me that he is customer service officer and cannot print bill, need to go counter just beside him to print bill (that counter still got customer)...then after print bill i want to directly pay, the guy who help me print bill say counter for payment is close already at 4pm, ask me to go pay at automate machine...lol, now only i know the tmpoint payment counter is open from 9am to 4pm, just like bank counter, some more i need to pay the rm160 because machine only accept multiple of rm10 and god damn GST charge...really freaking useless with so many staff inside without someone can really serve customer rclxms.gif ..
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now u finally know why we have low unemployment rate and expensive broadband charges. rclxms.gif
AVFAN
post May 2 2015, 10:44 PM

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QUOTE(ProX @ May 2 2015, 10:36 PM)
anyone experience lag during Youtube playback? I m using 20mb unifi and it is getting annoying for the past few days. Previously it was very fast and smooth.
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correct, many have already reported.

no known official explanation but likely unifi start to throttle some popular sites.

not bad-bad at this time, we'll see...
AVFAN
post May 11 2015, 12:36 AM

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QUOTE(BaronVonchesto @ May 11 2015, 12:08 AM)
Hey guys. Anyone can help to walk me through the setup of the ZTE 931DII modem for Unifi VOIP?

Im using the huawei 655a but of late the voip is causing problems. The modem will crash and reboot whenever I receive an incoming call.

I have a spare TM ZTE 931DII VDSL modem - Pls Dont ask how i got it  I have gotten unifi internet (on custom router) and my hypp.TV working fine but I cant seem to configure my voip.

The voip was left unconfigured when i got the modem, though a WAN connection for VLAN 400 was preconfigured. I assume that I just needed to enter my SIP Auth Username and Password which I extracted from the huawei but it just doesnt seem to work.

In the VOIP status page it shows voip 1 and 2 as "unregistered" how ever the network status page shows the Wan connection for VOIP_PTM400 as connected and having an IP address.

Any advice on what could be going wrong>?

(repost from the "Any router can use Unifi" thread as no response there for a few days rdy)
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yr huawei with voip problem looks kaput to me, i had similar problem.

why bother to diy with old equipment? just call them to get free new replacement as modem is under life warranty.

the unifi technician has to do a bit of work to it up. my case too <24 hrs.
AVFAN
post May 23 2015, 08:53 PM

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QUOTE(amirudin920927 @ May 23 2015, 07:22 PM)
HyppTV Everywhere cannot play.. anyone experiencing the same issue?
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i like to know if this is yr android phone or android box?
android boxes - used to work, now, no more. i m curious if same for mobile phones.
ipads, ok.



to those who experience youtube slowdown, i think it is true. used to be perfect but lately, 1080p/720p lags. siwcth to 480p and below, still ok. pls try that.

downld slow, browsing slow... not at all in shah alam selangor. been all good, consistent.
problems could be location specific as unifi is now busy pushing low prices to new users while ignoring old users paying higher old prices.
lastly, consider changing the unifi router - this, i suspect is where a lot of problems are coming from. change diy to one rm200 or so, you will not regret it.
AVFAN
post May 23 2015, 10:23 PM

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QUOTE(amirudin920927 @ May 23 2015, 09:58 PM)
From my phone Z3 , TabS 10.5 and also my PC..  vmad.gif
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errr... this is bad news, meaning all androids jelly bean-kitkat-lollipop phones or boxes won't work.

i called them last month and reported the error - the person said don't know, will check n revert, nothing happened.
AVFAN
post Jul 22 2015, 03:08 PM

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here's good news for some of you!

.. shah alam
.. vip10 (10mbps) user for 4 yrs, no more contract
.. hypptv megapack
.. rm199+gst

.. just visited tm point
.. signed up 2 yr contract for unifi30 - 30mbps dwonload, 5mbps upload
.. rm169+gst
.. basic hypptv pack
.. no equipment change except hypptv stb (checking)
.. activation within 48 hrs

even the tm point dealer says the package is very new, some people know, some don't.
says it's all very confusing for customers and themselves! laugh.gif

This post has been edited by AVFAN: Jul 22 2015, 03:12 PM
AVFAN
post Jul 22 2015, 03:22 PM

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QUOTE(kuroro6262 @ Jul 22 2015, 03:19 PM)
where the tm branch can find this  promotion? can share it?
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just walk in to yr nearest tm point, ask the dealer.

there is no ad, no display, nothing.

like i said, some workers may not know.

get hold of a "senior" staff, ask him/her to check on her terminal, it is there.

AVFAN
post Jul 22 2015, 03:23 PM

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QUOTE(MGM @ Jul 22 2015, 03:23 PM)
What about free TM-to-TM free calls, included in rm169?
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yes, same like before.
AVFAN
post Jul 22 2015, 03:47 PM

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QUOTE(cherroy @ Jul 22 2015, 03:38 PM)
Still nobody knows the quota set for 30M package?

VIP package although quota is not implemented, they do publish the quota of 60/90/120 GB for VIP5/10/20

RM169 surely take 30M, don't need to consider already, cheaper than VIP10.
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there is hardly any info on this unifi30. biggrin.gif

i was shown a page on the monitor of the basics, signed the std contract doc, that's it!
AVFAN
post Jul 22 2015, 03:55 PM

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QUOTE(XyDi @ Jul 22 2015, 03:50 PM)
bro...i seek clarification. Did u upgrade or terminate & reapply? How did u manage to get RM169+gst(RM179) for Unifi30? Did u have to return the old hypptv stb?
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no terminate, been on vip10 for long time, no more contract.
stb, awaiting confirmation if a new one will be given.
stb and router are yours - u already paid with first contract.
modem is unifi equipment - they maintain, lifetime warranty, u cannot change it yrself.

anyway, i signed up unifi30 today only, wait 1-2 days to activate.
hope not a case of "we are sorry" later!
AVFAN
post Jul 22 2015, 05:32 PM

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it is interesting to read so many here got unnecessarily sarcastic - "blow water", etc.

u can believe or not up to you. i am not a known liar in lyn.

i post this again. i will reconfirm when activated within 2 days.

QUOTE(AVFAN @ Jul 22 2015, 03:08 PM)
here's good news for some of you!

.. shah alam
.. vip10 (10mbps) user for 4 yrs, no more contract
.. hypptv megapack
.. rm199+gst

.. just visited tm point
.. signed up 2 yr contract for unifi30 - 30mbps dwonload, 5mbps upload
.. rm169+gst
.. basic hypptv pack
.. no equipment change except hypptv stb (checking)
.. activation within 48 hrs

even the tm point dealer says the package is very new, some people know, some don't.
says it's all very confusing for customers and themselves! laugh.gif
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AVFAN
post Jul 22 2015, 05:50 PM

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QUOTE(Moogle Stiltzkin @ Jul 22 2015, 05:46 PM)
did they say how much for 50mbps  hmm.gif
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was told in my area, no such package.

no 20mbps, no 50mbps. only 30mbps.

i think the offers are now slowly being rolled out selectively, limited or no choice for:

.. area
.. speed type
.. hypptv pack


AVFAN
post Jul 22 2015, 06:49 PM

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QUOTE(ntah_le @ Jul 22 2015, 06:29 PM)
50mbps only available on FTTH (fiber). maybe you stay at hi rise building (copper)
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no. i live in a house.

which is why i think the (maybe special initial) offers are launched on a very limited and narrow basis.

QUOTE(Tsj261 @ Jul 22 2015, 06:36 PM)
No worries, bro. We just want to make sure that we got some sort of acknowledgement from customer themselves that the package is real and we can show it to TM staff when dealing with them at TMpoint as you know their staff might be totally clueless.  rclxub.gif  rclxub.gif  rclxub.gif
Hence why different place got different story to tell biggrin.gif
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i share the info as fast as i can but it is not activated yet, so u can't say "somebody got it" yet! biggrin.gif

anyway, i hv long given given up trying to guess how unifi market/sell their products so much variation, so much difference in price and other variables for the same product in diff places.

i paid rm199 for vip10 for 4 long yrs. some people pay rm149, correct or not?!
AVFAN
post Jul 22 2015, 07:13 PM

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QUOTE(giggs_509 @ Jul 22 2015, 06:41 PM)
Checked my connection and its already on unifi30. But i am not receiving any confirmation slip via email as promised.
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did you get a text message when yr unifi30 went active?
AVFAN
post Jul 22 2015, 07:18 PM

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QUOTE(biloxee @ Jul 22 2015, 07:14 PM)
Exactly. I asked TM Point if they got any "offer" for VIP10 or 20 packages and mentioned some folks were paying RM20, 30 or 40 less than whats advertised on TMs official website.

I was told those were under "tele-marketing" and I was only eligble for the officially advertised prices.
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privilege or abuse of a pseudo monopoly.

such practice won't stand half a chance if there is true competition.
AVFAN
post Jul 22 2015, 09:20 PM

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QUOTE(giggs_509 @ Jul 22 2015, 09:09 PM)
Received sms and email on hypptv everywhere activation instead. Then check at unifi occ and its already on unifi30.
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ok, thanks.

i shud expect same within next 48 hrs. wink.gif
AVFAN
post Jul 22 2015, 09:44 PM

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QUOTE(christina1 @ Jul 22 2015, 09:42 PM)
How much u are paying including GST for Unifi 30? When to TMpoint told me no such package RM169 for Unifi 30 sad.gif
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not activated, no bill, no email, not stated in contract.

verbally, 169+6%.
AVFAN
post Jul 22 2015, 09:48 PM

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QUOTE(christina1 @ Jul 22 2015, 09:46 PM)
Verbally meaning they called u for this price?
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no call, they never call, i never get call!!

i go to tm point, deal in person with the person.
AVFAN
post Jul 22 2015, 09:53 PM

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QUOTE(christina1 @ Jul 22 2015, 09:52 PM)
Strange I when TMppoint personally which is walking distance to my house and they said no such price for this....hmmmm
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why strange? u dunno tm/unifi then!

that's how they work! laugh.gif

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