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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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edwin1002
post Mar 28 2020, 03:55 PM

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Hi I wish to ask anyone know how to solve the apps/Microsoft's problem (Excel or Pdf unable to login due to not responding) and control panel unable to show the details for the right side in windows 10 as pic below

user posted image

user posted image

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George441
post Apr 2 2020, 10:03 AM

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This post might help you;
https://neosmart.net/wiki/blue-screen-death...rors-windows-7/
steevan1000
post Apr 9 2020, 06:34 PM

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i've been facing sudden blue screen when using my laptop recently
about 3 times within 10 days, always happen during gameplay, heavy graphic or not, totally random

any sifu has any idea what's wrong with my laptop?
what's the possible cause of this blue screen?

i bought it 3 months ago in January before CNY

BTW, i've gone thru the troubleshoot page by the QR code, but cant find the solution

below the spec of my laptop

level 51 - Forge 15
win i7 9th gen
16gb ram
512gb + 1tb storage
gtx 1650

This post has been edited by steevan1000: Apr 9 2020, 06:36 PM


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minousoso P
post Apr 11 2020, 08:07 PM

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After that, i came back installed my harddisk back to my computer.
And i get an error x9c BSOD.
see: https: https://sarkariresult.onl/ , https://pnrstatus.vip/ & https://19216811.cam/
Then i took out the problematic harddisk and install it into my housemates computer. Amazingly, it can be read and there was no BSOD, but only the old files i previously had in my harddisk. The new files that had been copied cannot be read.

minousoso P
post Apr 11 2020, 08:08 PM

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After that, i came back installed my harddisk back to my computer.
And i get an error x9c BSOD.
see: https: https://sarkariresult.onl/ , https://pnrstatus.vip/ & https://19216811.cam/
Then i took out the problematic harddisk and install it into my housemates computer. Amazingly, it can be read and there was no BSOD, but only the old files i previously had in my harddisk. The new files that had been copied cannot be read.

minousoso P
post Apr 13 2020, 06:53 AM

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i totally cleaned and uninstalled nvidia driver using Display Driver Uninstaller
Right now, i'm still got BSOD and i dont know what t Kodi Lucky Patcher nox
steevan1000
post Apr 18 2020, 12:33 AM

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it seems this thread is half dead?
no one cares to give advice or help those who asked for help
19 Degree South
post Apr 20 2020, 08:18 AM

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QUOTE(steevan1000 @ Apr 18 2020, 12:33 AM)
it seems this thread is half dead?
no one cares to give advice or help those who asked for help
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Very subjective with BSOD! I sent my laptop to two,repairers and still can't solve the issue! One asked to change hardisk and one asked to change navidea graphic card! After changed Liao still like that! shakehead.gif
shamsmehra90 P
post May 2 2020, 07:52 PM

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If you can copy, zip, upload, and post a download link of your .dmp files I'll see if I can help. If they exist they are in \Windows\minidump and \Windows. \Windows would have a single file named memory.dmp which is usually the most useful but typically quite large. The ideal would be if you could upload all of the .dmp files from both directories.

If you can't get into Advanced Startup any other way it usually works to cold boot, as soon as the spinning wheel appears, force shutdown the computer by holding the power button down. Do it again. On the third boot it should go through a process that allows you to get into the Recovery options. From there you should be able to try a system restore.
George441
post May 18 2020, 12:23 PM

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QUOTE(AsenDURE @ Sep 27 2006, 11:05 AM)
All questions for PC/Laptop automatically restarting goes here.


First step on PC restart/restart loop diagnostics is to turn off auto restart when an error occurs.
    right click My Computer | Properties | Advanced | Startup and Recovery | Settings | untick Automatically Restart

    user posted image

    for BSOD errors please go here for self-diagnostic or post up your minidump files here. If it's not BSOD errors go here.

I run the debugger and found the culprit in the line probably caused by:. I don't know what that file is. what should I do? Additional Reading
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Thanks for this info...

This post has been edited by George441: May 18 2020, 12:24 PM
alfred0809 P
post Jun 5 2020, 06:22 PM

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thank you so much for sharing with us
sandrajmcgray P
post Jun 11 2020, 06:44 PM

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Hi, Automatically Restart pc is not BSOD error. In windows OS, the Blue Screen of Death or BSOD appears after a serious system crash that indicates there is some major issue with our PC. BSOD displays a message with STOP code that helps you identify the root cause of your system crash. The screen also displays information about the files or hardware problem involved in the system crash. We can apply some manual steps to solve this specific problem like use the S.M.A.R.T Disk Monitoring Information, Run CHKDSK Scan, Run SFC scan etc. For more information you can read this article. Reference: https://www.stellarinfo.com/blog/windows10-...695-bsod-error/ smile.gif
amco
post Jun 23 2020, 03:51 PM

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Well, to test BSOD virtually needs a complete spare computer and test the hardware one by one
smitholivar P
post Aug 13 2020, 07:36 PM

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major issue in blue screen is distorted chips or might be your RAM is not working to try to check RAM slots and restart it again
wky4ever P
post Oct 23 2020, 11:39 PM

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Hi, anyone knows how to fix a IRQL NOT LESS OR EQUAL BSOD problem?
PatrickMarshall P
post Oct 28 2020, 03:03 PM

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Hey, My Friend.
Thanks, for sharing step by step guide for troubleshooting the issue of Blue Screen (BSOD).
Peter_APIIT
post Dec 17 2020, 10:09 AM

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It is a common problem.
kevyeoh
post Dec 19 2020, 10:05 PM

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Dear experts... i am using Windows 10 and running years with no issue. Lately kena BSOD and this error message "System Thread Exception Not Handled Error". I try reset my Windows 10 already and after a few days it happened again.

What is the possible root cause here? What or how should I debug this? Tq!
eddie2020
post Mar 22 2021, 07:30 PM

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QUOTE(steevan1000 @ Apr 9 2020, 06:34 PM)
i've been facing sudden blue screen when using my laptop recently
about 3 times within 10 days, always happen during gameplay, heavy graphic or not, totally random

any sifu has any idea what's wrong with my laptop?
what's the possible cause of this blue screen?

i bought it 3 months ago in January before CNY

BTW, i've gone thru the troubleshoot page by the QR code, but cant find the solution

below the spec of my laptop

level 51 - Forge 15
win i7 9th gen
16gb ram
512gb + 1tb storage
gtx 1650
*
did you solve your issue? i have similar issue.
You need to go to event viewer and see the error code..
steevan1000
post Mar 23 2021, 09:02 AM

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QUOTE(eddie2020 @ Mar 22 2021, 07:30 PM)
did you solve your issue? i have similar issue.
You need to go to event viewer and see the error code..
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it's been almost a year sweat.gif
of cause i've solved it laugh.gif
take it back for warranty & check up

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