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> [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

post Apr 29 2017, 08:48 AM

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My 4.5 years old laptop BSOD randomly (mostly when playing video, streaming youtube & browsing on Chrome/Firefox) and I suspected driver problem of ATI Radeon HD7670M or the GC is dying. The minidump show the driver causing BSOD is atikmpag.sys

Things i did:-
1) Format the entire HDD and factory reset - result: BSOD every 2-3 hours

2) Set maximum processor state to 75% on battery & plugged in - result: BSOD less, 1-3 times in 24 hours

3) Install HWMonitor - result: CPU i7-3612QM 55-65C idle, GC 50-55C idle

4) Boot into safemode to run [DisplayDriverUninstaller (Safemode) v16.0.0.2], then re-install the latest version of driver downloaded from ATI [amd-catalyst-15.7.1-without-dotnet45-win7-64bit] - result: still BSOD 1-2 times in 24 hours

5) Repeat step 4) but this time go into cmd and EXPAND.EXE atikmdag.sy_ atikmdag.sys. (follow method 2 from http://www.tomshardware.com/answers/id-165...d-startup.html) - slight modification as I type atikmpag.sy_ (not atikmdag.sy_) - result: still BSOD 1-2 times in 24 hour

6) Want to switch to built-in Intel GC but unfortunately there is no Intel GC, as Device Manager only show "AMD Radeon HD 7600M Series"

I'm going crazy, any sifu??

This post has been edited by cactuscch2: Apr 29 2017, 08:52 AM
post May 15 2017, 02:43 PM

Group: Junior Member
Posts: 437

Joined: Jun 2013
From: Selangor

Can someone help me with this problem. It shows the screen then goes into automatic repairing then goes into black screen. I don't know what to do.
Attached Image
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post May 19 2017, 08:09 PM

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registered12345 nice product it is smile.gif
post May 19 2017, 08:10 PM

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registered12345 nice product
post Jul 22 2017, 11:40 AM

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It seems to have an error.
post Aug 20 2017, 11:52 AM

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Joined: Aug 2007
From: Behind you

Im having this issue; PC sometimes auto shut down itself via BSOD or terus shut down. Then the process of turn on, shut down 2 seconds later and it repeats until I decides to shut down the PC completely.

I also just clean the interior and swap the RAM slot, I notice a significant delay on the usage even on the videos.

Any ways to fix it? hmm.gif

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