Hello guys, my laptop is having random restart problem. My laptop's brand is dell n4010.

Need here. I cant predict when the restart will happen. It just happen randomly. What actually cause this problem? Sorry, I noob in IT

Tried to reformat the laptop, but it still happen.  Minidump.zip ( 47.67k ) Number of downloads: 17


This post has been edited by sheman93: Feb 13 2012, 02:39 PM

does ur system installed with avast? try remove it and check again if u got it installed into ur system.

Yup, Im using avast. Will be using avira.

Is the avast cost the restart problem?

Thanks for ur help.

This post has been edited by sheman93: Feb 16 2012, 02:03 PM

after awhile... ive change new gc... no more problem occur... most probably gc problem...i guess.. hehe

After changed to Avira, the problem still happen.

This is the minidump file.

This post has been edited by sheman93: Feb 17 2012, 01:50 PM


Attached File(s)
 Minidump.zip ( 25.29k ) Number of downloads: 16

hello everyone in here...may i ask one question please....

recently i just changed my GC and PSU. it is all great....no problem playing game for hours... but it will get blue screen problem when i left my computer idle........i dont know whats the problem......i have check the wiring and update latest GC driver but the problem is still there.....can someone help me please?

can u post the bluescreen screenshot?

later when it happen again i will post. usually when i left my pc overnight...it will happen

then u need to provide minidump file..

any idea about my problem?

your pc having random restart right? i have analyzed your file..

1. update bios and direct x..

2. run memtest..

3. try to swap your gc..

noob here. How to update bios? What is GC? Im using laptop btw.

Thanks for the reply

This post has been edited by sheman93: Feb 23 2012, 04:46 PM

http://www.pcworld.com/article/187437/how_..._your_bios.html

anyway, how old is your lappy??

Few months only. Dell 14R (n4010)

nvm looks like the last driver update already solved the problem...thanks anyway for your concern

GC mean ur graphic card.

The following actions might prevent an error like this from happening again:
1.) Download and install updates and device drivers for your computer from Windows Update.
2.) Scan your computer for computer viruses.
3.) Check your hard disk for errors using HDDSCAN from www.hddscan.com.

Thanks for ur reply.

Already download and install updates from window update and scan my computer.

How to use the HDDscan?

Today it happen 2 times. Quite sad



Attached File(s)
 Minidump.zip ( 54.08k ) Number of downloads: 10

click the blue button then choose verify and click add test.

here is a guideline to update bios on your lappy

http://arifds.com/tips-and-trik/cara-updat...r-n4010-terbaru

the latest minidumps show the same error as the first 2.. update bios and drivers most likely solve 1 of the problem0z.. the second file shows that u might have a bad disk.. try run chkdsk..

go to computer.. right click on drive..
click properties ~ tools ~ click check now