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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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grace.lin
post Feb 9 2007, 12:21 AM

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QUOTE(ff7yta @ Feb 8 2007, 08:56 PM)
thanks... icon_rolleyes.gif
violet world
post Feb 12 2007, 10:36 PM

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I'm using Compaq Presario V2313. Lately, my laptop will shutdown automatically for don't know what reason. It usually happen when my laptop is switched on for more than 2 hour or undergoing some heavy works. Anyone can help me? Urgent help needed, thanks.
SUSRaikkonen
post Feb 13 2007, 03:14 PM

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My PC restart each time I download using Mozilla Firefox doh.gif

Now, loading game such as Battlefield 2142 took forever.
Graphics also choppy.

My CMOS battery chechsum error...kong...need to buy a new one.
That's one of the cause?

Also, when shutting down PC...took long time.

lsass.exe
smss.exe

Need to end it then PC shuts down faster.
Weird though because before this no problem.

Is it the nearly kong CMOS battery?
feizaiII
post Feb 14 2007, 06:26 PM

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cham lo,my pc last time always hang,auto restart,thn take to pc shop,they said my motherboard kong and graphic card kong. So,i had buy a new motherboard and display claim a new one from supplier. But....this morning my pc bluescreen,without words,nothing,jus blue..

how la...i had truning and turning and turning because of this pc..

Can help me mah?

This post has been edited by feizaiII: Feb 14 2007, 06:27 PM


Attached File(s)
Attached File  Mini021407_01.zip ( 41.65k ) Number of downloads: 25
DEz012
post Feb 19 2007, 11:01 PM

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Can anyone help me??? Kinda noob at this probelm, Pc keep getting BSOD about kernel fault & driver not equal or less. Minidump attach below. Thanks.

[attachmentid=195710]
azuan_az
post Feb 21 2007, 12:45 PM

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Hello Experts..happy new year to all...

I got this problem..auto randomr restatrt, then i turn off the auto restart and comes the famous BSOD with IRQL_NOT_LESS_OR_EQUAL message.

My initial newbie investigation suspected that its heat problem as my CPU is inside a cabinet. Motherboard Monitor 5 gives me an average temperature of 70degrees celcius and 83 degrees when i run my flight simulator. Quite high is it? Even BIOS temperature showinf 70.

My specs..i mean my PC specs:

P4 - 3.0Mhz
MSI Neo 3 Mobo
Nvidia GForce GC
512mb RAM

Anyway here are the mini dump dumps. Need to make sure whats the cause of this problem.

Thanks~!

This post has been edited by azuan_az: Feb 21 2007, 12:57 PM


Attached File(s)
Attached File  Minidump.zip ( 772.39k ) Number of downloads: 15
LightEnchanter
post Feb 21 2007, 02:41 PM

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hi , my laptop auto restart when i turns it into standby mode, can someone plz help me to check ? thanks a million!



0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: aa58d3b8, The address that the exception occurred at
Arg3: f76bd0ac, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
HSX_CNXT+a43b8
aa58d3b8 c780ebfc010003000000 mov dword ptr [eax+1FCEBh],3

TRAP_FRAME: f76bd0ac -- (.trap fffffffff76bd0ac)
ErrCode = 00000002
eax=00000000 ebx=861a452c ecx=8644b810 edx=00000000 esi=861a4450 edi=8644b8c8
eip=aa58d3b8 esp=f76bd120 ebp=f76bd12c iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
HSX_CNXT+0xa43b8:
aa58d3b8 c780ebfc010003000000 mov dword ptr [eax+1FCEBh],3 ds:0023:0001fceb=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 7

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: winlogon.exe

LAST_CONTROL_TRANSFER: from aa58d710 to aa58d3b8

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f76bd12c aa58d710 8644b810 861a4450 80562248 HSX_CNXT+0xa43b8
f76bd154 804eeeb1 8644b810 8644b030 861a452c HSX_CNXT+0xa4710
f76bd164 80525b9b 861a452c 861a4450 00000000 nt!IopfCallDriver+0x31
f76bd178 805260b5 861a452c 861a4450 861a4548 nt!PopPresentIrp+0x57
f76bd198 f78ff587 8644b810 8644bfd0 80562248 nt!PoCallDriver+0x195
f76bd1b8 804eeeb1 8644b438 861a4450 861a4550 Modem!ModemPower+0xb1
f76bd1c8 80525b9b 861a4550 861a4450 00000000 nt!IopfCallDriver+0x31
f76bd1dc 805260b5 861a4550 861a4450 861a4574 nt!PopPresentIrp+0x57
f76bd1fc 80526225 8644b438 8644b7a0 8644b8c8 nt!PoCallDriver+0x195
f76bd218 aa53de2d 862edb98 00000002 00000004 nt!PoRequestPowerIrp+0x129
f76bd244 804f13e2 8644b810 86286c90 00000004 HSX_CNXT+0x54e2d
f76bd274 f71746a4 00000000 f76bd28c f71763dc nt!IopfCompleteRequest+0xa2
f76bd280 f71763dc 00000000 f76bd2a8 f717315b HDAudBus+0x116a4
f76bd28c f717315b f76bd2dc c00000bb f76bd2dc HDAudBus+0x133dc
f76bd2a8 f7177d8d f76bd2dc 80562248 f76bd2dc HDAudBus+0x1015b
f76bd2bc f716ce75 8645cc38 f76bd2dc 8647d030 HDAudBus+0x14d8d
f76bd2d0 804eeeb1 862edb98 86286c90 86286d48 HDAudBus+0x9e75
f76bd2e0 80525b9b 86286d48 86286c90 00000000 nt!IopfCallDriver+0x31
f76bd2f4 805260b5 86286d48 86286c90 8644c668 nt!PopPresentIrp+0x57
f76bd314 aa6a14a0 862edb98 862edc50 86286c90 nt!PoCallDriver+0x195
f76bd32c aa6af1b2 86286c90 86286c90 8644c668 HSXHWAZL+0x14a0
f76bd364 aa6ae49a 86286c90 80562248 86303d30 HSXHWAZL+0xf1b2
f76bd384 aa6a10ef 02286c90 f76bd3b4 804eeeb1 HSXHWAZL+0xe49a
f76bd390 804eeeb1 8644c578 86286c90 86286d48 HSXHWAZL+0x10ef
f76bd3a0 80525b9b 86286d48 86286c90 00000000 nt!IopfCallDriver+0x31
f76bd3b4 805260b5 86286d48 86286c90 86286d64 nt!PopPresentIrp+0x57
f76bd3d4 aa59e36f 8644c578 8644c630 86286c90 nt!PoCallDriver+0x195
f76bd3f0 aa5a4d74 86286c90 86286c90 8644c238 HSX_DPV+0x136f
f76bd428 aa5a405c 86286c90 80562248 8632c238 HSX_DPV+0x7d74
f76bd448 aa59e0cf 02286c90 f76bd478 804eeeb1 HSX_DPV+0x705c
f76bd454 804eeeb1 8644b030 86286c90 86286d6c HSX_DPV+0x10cf
f76bd464 80525b9b 86286d6c 86286c90 00000000 nt!IopfCallDriver+0x31
f76bd478 805260b5 86286d6c 86286c90 86286d88 nt!PopPresentIrp+0x57
f76bd498 aa53dc1e 8644b030 8644b0e8 86286dac nt!PoCallDriver+0x195
f76bd4ac aa53deed 8644b8c8 8644b030 86286c90 HSX_CNXT+0x54c1e
f76bd4c8 aa58d821 8644b8c8 00000004 80562248 HSX_CNXT+0x54eed
f76bd4f0 804eeeb1 8644b810 00000004 86286d90 HSX_CNXT+0xa4821
f76bd500 80525b9b 86286d90 86286c90 00000000 nt!IopfCallDriver+0x31
f76bd514 805260b5 86286d90 86286c90 8644b438 nt!PopPresentIrp+0x57
f76bd534 f78ff541 8644b810 8644bfd0 80562248 nt!PoCallDriver+0x195
f76bd554 804eeeb1 8644b438 86286c90 86286d90 Modem!ModemPower+0x6b
f76bd564 80525b9b 86286d90 86286c90 00000000 nt!IopfCallDriver+0x31
f76bd578 805260b5 86286d90 86286c90 864c32d0 nt!PopPresentIrp+0x57
f76bd598 80651ffa 8644b438 8644b7a0 864c3464 nt!PoCallDriver+0x195
f76bd5b8 806520bb 8055a45c 864fbd50 00000005 nt!PopNotifyDevice+0x1ac
f76bd5d4 806523bf 864c32d0 864c3464 00000000 nt!PopSleepDeviceList+0xb5
f76bd5fc 8065124c 00000000 f76bd6e4 f76bd768 nt!PopSetDevicesSystemState+0x1a1
f76bd6d0 8054060c 00000002 00000004 20000003 nt!NtSetSystemPowerState+0x426
f76bd6d0 80500385 00000002 00000004 20000003 nt!KiFastCallEntry+0xfc
f76bd754 80650e8b 00000002 00000004 20000003 nt!ZwSetSystemPowerState+0x11
f76bd830 8054060c 00000002 00000004 20000003 nt!NtSetSystemPowerState+0x65
f76bd830 7c90eb94 00000002 00000004 20000003 nt!KiFastCallEntry+0xfc
0006f2a0 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_IP:
HSX_CNXT+a43b8
aa58d3b8 c780ebfc010003000000 mov dword ptr [eax+1FCEBh],3

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: HSX_CNXT+a43b8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: HSX_CNXT

IMAGE_NAME: HSX_CNXT.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 45366d81

FAILURE_BUCKET_ID: 0x8E_HSX_CNXT+a43b8

BUCKET_ID: 0x8E_HSX_CNXT+a43b8

Followup: MachineOwner
---------


This post has been edited by LightEnchanter: Feb 21 2007, 02:53 PM


Attached File(s)
Attached File  Mini022107_07.zip ( 19.43k ) Number of downloads: 16
xeonsam
post Feb 25 2007, 10:27 PM

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Can anyone help me? my pc getting BSOD everytime playing game or run some software that heavy usage on processor.

This post has been edited by xeonsam: Feb 25 2007, 10:29 PM
JinBeng
post Feb 25 2007, 11:57 PM

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Can i get help on my vista Blue screen error here?
Dennos
post Feb 26 2007, 12:07 AM

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ur ram problem, change with another one.
karom
post Feb 27 2007, 03:27 PM

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there are some possible reason why PC restart or BSOD.

1. RAM setting either:
i. The timing not fully supported
ii. its frequency
--> refer to manuafacturrer recommendation setting for ur mobo

2. Other hardware error.
i. Mobo driver clash
ii. Or some hardware cannot run simultaneously with certain hardware.
-->check and uninstall the hardware

3. OS file corrupt due to improper shutdown---> do scan disk and next boot

Restart problem:
If it able to boot up to windows after restart, it might caused of software issue.



nightzstar
post Feb 28 2007, 09:33 PM

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My problem is when i play nfs carbon it came out bsod. Here is the info.
0x00000001 (0x00000000, 0x 00000002, 0x0000000, 0xF71539BE) cmuda.sys- address F71539BE base at F70B500, datestamp 4282f5d2. What is the prob actually? hmm.gif

Another problem is when i play dota or warcraft half way, it crashes and come out this
user posted image

what is happening to my pc? Laat time no such problem le hmm.gif

This post has been edited by nightzstar: Feb 28 2007, 09:50 PM
ff7yta
post Mar 1 2007, 09:47 PM

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QUOTE(azuan_az @ Feb 21 2007, 12:45 PM)
Hello Experts..happy new year to all...

I got this problem..auto randomr restatrt, then i turn off the auto restart and comes the famous BSOD with IRQL_NOT_LESS_OR_EQUAL message.

My initial newbie investigation suspected that its heat problem as my CPU is inside a cabinet. Motherboard Monitor 5 gives me an average temperature of 70degrees celcius and 83 degrees when i run my flight simulator. Quite high is it? Even BIOS temperature showinf 70.

My specs..i mean my PC specs:

P4 - 3.0Mhz
MSI Neo 3 Mobo
Nvidia GForce GC
512mb RAM

Anyway here are the mini dump dumps. Need to make sure whats the cause of this problem.

Thanks~!
*
[attachmentid=198972]
Holy heck... So many dump files.

Mini112306-01.dmp]
Probably caused by : HTTP.sys ( HTTP+d444 )

Mini120506-01.dmp
Probably caused by : ntoskrnl.exe ( nt+2b01a )

Mini122005-01.dmp
Probably caused by : SPBBCDrv.sys ( SPBBCDrv+7af7 )

Sorry too random. Cannot tell u what is the problem. Send to shop la, pay for the service.


Added on March 1, 2007, 9:49 pm
QUOTE(feizaiII @ Feb 14 2007, 06:26 PM)
cham lo,my pc last time always hang,auto restart,thn take to pc shop,they said my motherboard kong and graphic card kong. So,i had buy a new motherboard and display claim a new one from supplier. But....this morning my pc bluescreen,without words,nothing,jus blue..

how la...i had truning and turning and turning because of this pc..

Can help me mah?
*
Problem caused by : ntoskrnl.exe ( nt+fd06 )
The solution for the above problem is here.


Added on March 1, 2007, 9:50 pm
QUOTE(DEz012 @ Feb 19 2007, 11:01 PM)
Can anyone help me??? Kinda noob at this probelm, Pc keep getting BSOD about kernel fault & driver not equal or less. Minidump attach below. Thanks.

[attachmentid=195710]
*
Mini012107-01.dmp
Probably caused by : pgfilter.sys ( pgfilter+1032 )
Mini013007-01.dmp
Probably caused by : pgfilter.sys ( pgfilter+1032 )
Search somewhere in this topic for the solution.

Mini021107-01.dmp
Invalid dump file.

Mini021907-01.dmp
Probably caused by : ntoskrnl.exe ( nt+2c1bb )
Mini021907-02.dmp
Probably caused by : ntoskrnl.exe ( nt+2c1bb )
Mini100406-01.dmp
Probably caused by : ntoskrnl.exe ( nt+2c1bb )
Search somewhere in this topic for the solution.

Mini101906-01.dmp
Probably caused by : SSI.SYS ( SSI+bc33 )
Mini103006-01.dmp
Probably caused by : SSI.SYS ( SSI+bc33 )
Solution for SSI.SYS

Seems like a repeatitive error. laugh.gif


Added on March 1, 2007, 9:52 pm
QUOTE(LightEnchanter @ Feb 21 2007, 02:41 PM)
hi , my laptop auto restart when i turns it into standby mode, can someone plz help me to check ? thanks a million!
» Click to show Spoiler - click again to hide... «

Put inside a spoiler la. Dont make your post unnecessarily long.

Mini022107-07.dmp
Probably caused by : HSX_CNXT.sys ( HSX_CNXT+a43b8 )
Wireless problem. Thats all I can say. Cant search for a decent solution on the net.
So sorry


Added on March 1, 2007, 9:52 pm
QUOTE(JinBeng @ Feb 25 2007, 11:57 PM)
Can i get help on my vista Blue screen error here?
*
Sorry friend, havent touch vista yet even!


Added on March 1, 2007, 9:54 pm
QUOTE(xeonsam @ Feb 25 2007, 10:27 PM)
Can anyone help me? my pc getting BSOD everytime playing game or run some software that heavy usage on processor.
*
Mini022507-02.dmp
Probably caused by : nv4_disp.dll ( nv4_disp+f695b )

Update your NVIDIA Graphic Card Drivers Please. Easy Solution.

This post has been edited by ff7yta: Mar 1 2007, 09:54 PM
nightzstar
post Mar 2 2007, 10:53 AM

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No one help me?
ff7yta
post Mar 2 2007, 03:10 PM

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QUOTE(nightzstar @ Mar 2 2007, 10:53 AM)
No one help me?
*
I cant help you because there is nothing to analyze...
It says memory could not be read. RAM problem? Run memtest? laugh.gif I'm hopeless

This post has been edited by ff7yta: Mar 2 2007, 03:16 PM
nightzstar
post Mar 2 2007, 10:41 PM

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where to find the minidump files?
ff7yta
post Mar 3 2007, 07:18 PM

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QUOTE(nightzstar @ Mar 2 2007, 10:41 PM)
where to find the minidump files?
*
Here you go:
C:\Windows\Minidump
nightzstar
post Mar 3 2007, 09:13 PM

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i cant attach my minidump files. It said file extension not allowed.? rclxub.gif

This post has been edited by nightzstar: Mar 3 2007, 09:20 PM
ff7yta
post Mar 4 2007, 11:34 PM

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QUOTE(nightzstar @ Mar 3 2007, 09:13 PM)
i cant attach my minidump files. It said file extension not allowed.? rclxub.gif
*
mad.gif U have to zip the files before u can upload it here.

Please read the first page la

This post has been edited by ff7yta: Mar 4 2007, 11:34 PM
nightzstar
post Mar 6 2007, 10:34 PM

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Here is my minidump files. Can help me> blush.gif


Attached File(s)
Attached File  Mini022507_01.zip ( 22.97k ) Number of downloads: 20

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