Cash back 8% for >RM2000.
RM100 max cap for platinum and RM50 for Visa Cash back.

Even you spend RM2000 at platinum, when you should have got back RM160 (8%), but it only capped at RM100. So you are not really get 8% also. Am i right?

You are right, they just put 8% there to look like very high..

And somemore effective 2015, below RM2000 is only 3% cash back compared to the previous 5%

This post has been edited by y2ronan: Jan 2 2015, 03:18 PM

Facing the same thing...my case is the ringgitplus free tablet..said i'm entitled when doing card activation, then after a week call again to check on the unique code, the cs said i'm not entitled as the approval date is not within the promo period...scolded the cs and ask why the previous cs said i'm entitled..at the same time i got email ringgitplus, and they said i'm entitled to it...call hsbc again and that cs said i'm entitled...sien

how do you get it waived?

Despite having a lot of discount in the shopping, the most problematic about hsbc is they are very slow in attending the problem and their customer service call is the worst of all the bank in malaysia..just my view..hate to call their hotline..for sure it will be start of with all staff is busy bla bla bla, wait for 10min then when manage to talk, the CS need to check your details another 15min....waste of time