Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!
Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!
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Jul 3 2015, 05:46 PM
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#1
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Junior Member
377 posts Joined: Oct 2013 |
Just sent the required documents for application of HSBC Visa Signature. Fingers crossed.
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Jul 4 2015, 09:10 AM
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#2
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Junior Member
377 posts Joined: Oct 2013 |
QUOTE(sms2u @ Jul 3 2015, 06:27 PM) Do u have many CC? Is your DSR is high? If yes, most like the cc application will be rejected. HSBC very particular in this Fortunately, the answer to both questions is no. But this brings a curiosity in me. I actually thought that the more CC you have, the easier it is for you to have another CC (given that you don't have lots of CC debt). So I have a misconception all this time then. |
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Aug 4 2015, 10:45 PM
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#3
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Junior Member
377 posts Joined: Oct 2013 |
QUOTE(seethor @ Aug 4 2015, 03:15 PM) HSBC credit card processing department is terrible, one month the card still has yet received, they are using snail mail to deliver my credit card Have you nudged them with phone calls already? I did it after a week of my card's approval notification (by phone) and my Visa Signature card arrived a few days after. |
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Aug 20 2015, 11:00 PM
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#4
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Junior Member
377 posts Joined: Oct 2013 |
QUOTE(lipfung @ Aug 19 2015, 09:17 AM) I got 6 months for a "blacklist" period last time. Now I have the Signature tho, so all's good. Btw, how do you pay for the credit card bill using HSBC online banking? I browsed around, but can't seem to find a way. This post has been edited by vankodoq: Aug 20 2015, 11:11 PM |
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Aug 21 2015, 03:06 AM
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#5
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Junior Member
377 posts Joined: Oct 2013 |
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Aug 25 2015, 04:58 PM
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#6
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Junior Member
377 posts Joined: Oct 2013 |
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Jan 9 2019, 10:49 AM
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#7
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Junior Member
377 posts Joined: Oct 2013 |
Just want to share a bad experience with how HSBC handled fraud transactions. So, in October, I received several text messages on my phone about ITUNES transactions (which I didn't do). I immediately called HSBC to claim fraud transactions and tell them that my card's compromised. The agent confirmed that those transactions were frauds, blocked my card, and sent me a new one. The fraud transactions didn't appear on November's statements, so I was happy. But December came and suddenly there were 14 transactions totaling > RM2,000 on my statement... Yes, they're the fraud transactions. I called HSBC again and the agent told me to send them the dispute form for this. That's the procedure so I did it anyway. I just think that the procedure is inefficient and wasting everyone's time when HSBC already confirmed that those transactions were fraud in October...
Aaaanyway, the amount has been credited back to my card, so I'm content now. Though I always prefer that the amount is credited to my savings account rather than my card. |
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Jan 9 2019, 11:26 AM
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#8
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Junior Member
377 posts Joined: Oct 2013 |
QUOTE(icebryanchan @ Jan 9 2019, 11:02 AM) how long did they take to credit the dispute? Did you pay the statement (including the fraud transaction) before they credit them back to you? I submitted the dispute form on 28th. I'm not sure when they credited the amount back to me, but when the January's statement came out (yesterday), it's there. Yeah, I know about the fact in your last sentence and that there's nothing to do about it anyway. I just feel that it's a bit unfair for the customer. and no, if the transaction is from credit card, the money will go back to credit card. |
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Jan 9 2019, 03:12 PM
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#9
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Junior Member
377 posts Joined: Oct 2013 |
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