I having the similar problems.
My spending on weekend should entitle for at least 3% cash back, but I only got 0.2%-- useless
Call customer service regarding activation bonus of RM 50, was told that is first come first serve-- not getting RM50
I wouldn't swipe RM 1500 , for so called RM 200 cash back

agent at road show promise RM50 GST will b waived if apply at roadshow -- bull shit
RM 50 charge without failure on to my first statement

In short, I cheated by hsbc, call to cancel the card, the call centre telling the respective agents are busy, (? Too many ppl canceling ), saying that they will call me back in 3 working day, I doubt that they will call me back.
feeling cheated again.

HSBC is not a bank to trust, I advise everyone to avoid this bank.

Now I having problem to cancel my card.

Call centre told me GST wouldn't b waived,
I not happy they mentioned I not entitled for RM50 activation bonus, which I see it as an alternative to waive my GST

I may buy ur idea on the weekend cash back, but again call centre telling they need 5 working day to count my cash back, I can count for them in a few seconds.

I need to cancel this card now , because I know if I cancel the card by now, the stupid agent will not get any commission for my card. This is what I can do now.

I agree with you, and for all other who interested in hsbc cc,
please take note that u can not be always the ' first to come'

and most of the time u come late,and they no need to serve you.. Take note on first come first serve.

Tq bro for the information,

try to avoid bro.. dun waste ur time