Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards HSBC Credit Cards V.2, Read the T&C before applying!
|
|
 Aug 14 2022, 10:40 AM
Return to original view | Post
#1
|
 
Senior Member
1,162 posts Joined: Dec 2006  
|
Like many here, my card also kena unauthorized transactions. So far 2 transactions. Aug 10th goednlshop.com rm5 Aug 13th goednlshop.com rm99 Called customer care and nobody pickup. Online chat answered by bot without resolution. I had temporarily blocked by card using HSBC app. Not sure if it help. But the step is: Home > view more > manage cards > temporarily block this card Zaryl liked this post
|
|
|
|
|
|
Aug 14 2022, 11:06 AM
Return to original view | Post
#2
|
|
Senior Member
1,162 posts Joined: Dec 2006
|
From the tnc , this block function should block new transaction that fraudster may used until customer service is reachable. Those recurring payment etc will still Jalan.
  |
|
|
Aug 14 2022, 12:17 PM
Return to original view | IPv6 | Post
#3
|
|
Senior Member
1,162 posts Joined: Dec 2006
|
QUOTE(MGM @ Aug 14 2022, 12:08 PM) Very good features. :thumbsup: No setup needed for meClick on app's ViewMore > ManageCards but got this "Services for this card r unavailable", need to setup?  |
|
|
Aug 14 2022, 12:54 PM
Return to original view | IPv6 | Post
#4
|
|
Senior Member
1,162 posts Joined: Dec 2006
|
QUOTE(MGM @ Aug 14 2022, 12:37 PM) Cant do it in Windows too, dont even have ManageCards. I used iPhone and do it via hsbc apps. Here is a screenshot  |
|
|
Aug 15 2022, 04:06 PM
Return to original view | IPv6 | Post
#5
|
|
Senior Member
1,162 posts Joined: Dec 2006
|
QUOTE(dinozilla @ Aug 15 2022, 03:47 PM) If fraudster make that a recurring then we die la… Managed to get hsbc CS this morning.Been advised to raise dispute form via their website and make statement balance payment to avoid any charges. They will do refund after investigation. Think I am going to cancel the card later. To get through the CS is a pain in the ass. dinozilla liked this post
|
| Change to: |  0.0297sec
 1.20
 7 queries
 GZIP Disabled
Time is now: 17th December 2025 - 10:44 AM |
Quote