its for this HSBC CashSweep promo ended 31 May. (Mar to May 2023)
The campaign ended 31 May, supposedly according to T&C, must get CB by 31 Aug.
But HSBC did not give any CB at all even after September.
Hence i written an official complaint to HSBC complaints team and BNM, after their investigation,
initially was told that the cb is depleted during my spend, but i did not accept it, as i do the transaction within few secs at the 1st day of the week for the campaign.
So i ask them to recheck, after few weeks, they realized its their marketing error where
Tng transactions is not being counted for the campaign, so they will credit back RM100 to me.
Probably they also do for all other users with missing CB too.
Refer my previous post below
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Just an update on the CashSweep promo.
did not receive any CB at all till date.
The campaign ended 31 May, supposedly according to T&C, must get CB by 31 Aug.
But since gotten nothing, called HSBC on 1 Sept seeking clarification.
Was told they will get back to me in 3 working days.
Nothing. Not even a single call till now.
So after 3 working days i had lodged a report to their cust complaints team and cc to BNM.
if still no reply, official complaint to BNM shall follow.
just checking, anyone of us here getting any CB from HSBC cash sweep campaign? (Mar to May 2023)
Hsbc always late get cb.. drag few months