[quote=edan1979,Aug 30 2022, 02:18 PM]
i fed up and end up walk in to nearest hsbc for the damn complaint.

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mean the only way to report the dispute transaction and block card is to walk in hsbc branch right?
since call or chat nobody reply, i also kena few transaction under mentalxxxx on line

u are lucky can get cs to answer call in 20 min, may i know what time u call?

chat funtion also useless, few day later only reply.

any idea the point from visa can merge with master, as i plan to cancel my visa?

normally they only give rm25 to off set the sst, how come u can get extra? any special request?

anyone got refund for their unauthorize transaction in aug? my 2 unauthorize transaction end aug still not yet get refund until today, almost 3 month already, ask to CS just informed will check but never come back to me. any idea what is the best way to check the status?

which promo is it?

oh, not aware about this campaign, guess this month too late to participate already, will top up e wallet next month. Any idea if i have both cc and dc can get cash back for both?

hi, last friday i add my hsbc master premier card to google pay, after that i notice there is 4 unauthorized transaction from google on the same day but is at pending status. But i am not sure this transaction is after i add this card to google pay or before. So i call to block my card. My question is my statement due date for this card is on 5th, since i already block this card i cannot make payment, so i just leave it until receive the new card? any late payment will charge me?

anyone get the cash back from this campaign?

anyone get the cash back from this campaign? TNC say 6-10week from 28/2 and its already over.

Yes, finally, i got RM20. the shopee voucher RM100, no luck.

mean need to spend 7x2500 = 17500 only can get rm150cb?
err ...i think counld not be, should be min2500, the tap 7 is confusing

how u contacted them, by phone or chat?
i chat the cs and only get rm25 rebate with condition min 3 spend within 1 month. Never give extra.

how u escalate to their cust resolution team + report to BNM,
email together by cc to BNM? Cause every time i escalate to CS, they will just give me standard reply, "first come first serve or fully redeem " already tired with their reply.

may i know this is for which month?
what time u reload?
i did some top up but only get 1 time rm20 in dec month

what time u reload?

mean should not be fully redeemed in few minite, will contact cs

for standard chatted is it same 9 months? i didnt once in 2023 and cancel after 6 month. I think its time to reapply again at ringgit plus