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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!
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Calvin Seak
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Dec 4 2021, 06:52 AM
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Hi guys
So I just received my hsbc card and got my first estatemenet,
I got charge the rm25 service tax
Is it possible to call CS to negotiate to waive it off? Or am I able to waive it off next year?
Thanks for your advices..
Btw I got my card approved within a week, maybe now holiday season, their employees are taking leaves and many have registered for their attractive sign up promos
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Calvin Seak
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Dec 4 2021, 08:23 AM
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QUOTE(cybpsych @ Dec 4 2021, 08:21 AM) check if there is HSBC acquisition campaign for new-to-bank customers there could be cashback reward for activating new card and/or spend some RMxxx within xxx days after activation. Great! Thank you so much, I'll bring that up to the CS, cheers and have a great weekend ahead
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Calvin Seak
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Dec 6 2021, 05:55 AM
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QUOTE(cybpsych @ Dec 4 2021, 08:21 AM) check if there is HSBC acquisition campaign for new-to-bank customers there could be cashback reward for activating new card and/or spend some RMxxx within xxx days after activation. Called SC and was told to do 3 swipes within 45 days and they'll waived the charges
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Calvin Seak
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Dec 7 2021, 06:58 AM
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I got my RM20 cb for tng too yesterday, if i recall correctly i reloaded around 12.05am
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Calvin Seak
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Dec 7 2021, 12:11 PM
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QUOTE(extinct_83 @ Dec 7 2021, 11:19 AM) Hi - can you share what is the promo for getting RM 20 from TnG Top Up? This month is the last month so i guess you'll have to wait for next year and see what they have
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Calvin Seak
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Dec 7 2021, 04:28 PM
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QUOTE(adam1190 @ Dec 7 2021, 04:04 PM) next month still got,campaign runs until 31 January 2022.. Ah my bad! Sorry sorry
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Calvin Seak
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Jan 17 2022, 06:23 PM
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QUOTE(mangoes4life @ Jan 17 2022, 04:08 PM) I applied on Friday. Btw, I just received the call and completed the application. But they didn't ask me to upload any documents  They will sms you a link and from there you can upload your document For mine it was pretty straightforward
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Calvin Seak
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Apr 9 2022, 06:17 AM
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QUOTE(talexeh @ Apr 8 2022, 08:54 PM) Just received a SMS a few minutes ago with a single pin for the RM600 TnG eWallet. Weird enough there's no indication whatsoever that the SMS comes from RinggitPlus or HSBC. Oh nice! Mine is over 4 months and I haven’t heard from RP… I guess I’ll follow up with them through email
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Calvin Seak
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Sep 5 2022, 07:32 PM
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QUOTE(gamesense @ Sep 5 2022, 04:55 PM) How long did y'all have to wait to get your cards? When I asked the CS they said it takes 2 weeks but I'm on my 4th week by now. It got rejected once and the branch staff helped me appeal again. Any idea what kind of a timeline I'm looking at? Maybe you could go to the nearest hsbc branch and enquire? I had similar experience with you, what i did was i called and the send to me another card, after like maybe 2 months or so, someone from the branch told me to collect my card (1st card before the cancellation)... I told them I've already requested for a new card and it was sent to my home
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Calvin Seak
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Sep 8 2022, 11:22 AM
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Came across this post on linkedin, wonder if they'll improve their call centre after the incident, thank god they had the chat function which I used when my card had fraudulent charges
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Calvin Seak
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Sep 8 2022, 01:37 PM
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QUOTE(!@#$%^ @ Sep 8 2022, 11:52 AM) i complained to bnm, bnm asked to me contact hsbc to complain that can't get through to them. i can't brain. I can’t brain either 😅😅 QUOTE(joice11 @ Sep 8 2022, 12:00 PM) chat funtion also useless, few day later only reply. Yeah super frustrated but no choice, don’t think I have the luxury of time to wait on the phone for 2 hours, just told them to send over a new card on the chat function
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