I can't login to HSBC online banking and mobile app. Previously had a CC, cancelled. Recently applied for new one. Each time I log in, I get auto logged out immediately. CS can't fix the damn issue. Anyone else face it?

Want to check if anyone else experienced fraudulent foreign transaction recently...

On Sunday, my supplementary card got charged... On Monday, my primary card got charged... Quite a strange coincidence. Called the bank, got my cards cancelled one day after the other and now waiting for replacement.

I think this is the 3rd time I experienced this with HSBC (1st time where multiple cards affected)... while never experienced with other banks before.

Unfortunately I am very aware of how the details leaked since I've been in this industry for 20 years+ 😂

My interest isn't in how the cards got leaked, but how they both got leaked/used at roughly the same time... both cards are used in mostly unique places and both card details are typically only used via "larger" merchants like Grab, Lazada, etc. to limit exposure.

It could be coincidence, but I still find it interesting.

The other thing that was extra interesting was that on the primary card, the charges looked like they were at faked/spoofed merchants... example:

1) LAZADAMY - but charged from St. Louis
2) Digital Ocean - but charged from St. Louis
3) Netflix - but charged from St. Louis
4) Google - but charged from St. Louis

And so on... I think there were around 10 transactions of varying names, but all were 100% fake since the "real name" of the merchants (when they charge legitimately) are:

Google YouTubePremium Mountain View CA
DIGITALOCEAN.COM AMSTERDAM NH
NETFLIX PTE. LTD. Singapore SGP

So the fact that they knew (or had very lucky guesses) about what merchants I use, is interesting... because nobody else should have access to my list of merchants/transactions in order to fake the charges.

Fortunately all of these transactions have now disappeared from my transaction list. If you've used any of these merchants before, you know that none of their legitimate charges appear like this. There was no authorization requested on the HSBC app as well.

The fraud transaction on my supplementary card still shows as "PENDING", so hopefully that disappears soon as well... Looks like to a merchant that accepts PayPal payments... I'm mostly annoyed because I was supposed to book some flights/hotels over the weekend and now I don't have a card to book with... and also now I have a significant amount of my credit blocked for no reason 

I posted this mainly to see if anyone else has seen this kind of fraud (hopefully not)... but definitely suggest everyone keeps a close eye on their transaction list.. because I think a lot of people would ignore the transactions if they "appeared" like they originated from merchants that YOU yourself use regularly.

if it is not a single isolated cases, mean possible data leak somewhere?