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> Buying sunglass from glassesonline.com.my

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TSstuffx
post Nov 30 2014, 08:56 PM, updated 11y ago

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anyone has experience purchasing sunglasses from glassesonline.com.my? they claim the sunglasses are 100% genuine. i received my rayban aviator but it seems to be fake rayban. there are flaws everywhere at the box, case and the sunglass itself. anyone got experience like this?

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This post has been edited by stuffx: Nov 30 2014, 09:19 PM
jovovick
post Nov 30 2014, 08:59 PM

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please report to consumer tribunal la, dun just keep quiet and let more ppl be a victim
wimk
post Nov 30 2014, 09:03 PM

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how much? compare to retail price?
TSstuffx
post Nov 30 2014, 09:04 PM

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QUOTE(jovovick @ Nov 30 2014, 08:59 PM)
please report to consumer tribunal la, dun just keep quiet and let more ppl be a victim
*
i have emailed them asking to return the item and get my money back. just asking if anyone else have the similar experience with this website. because when i google around seems to have many positive testimonials from bloggers. maybe paid testimonials?
grixis
post Nov 30 2014, 09:04 PM

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put photo la so we all can judge

nowadays so hard to differentiate tau
TSstuffx
post Nov 30 2014, 09:05 PM

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QUOTE(wimk @ Nov 30 2014, 09:03 PM)
how much? compare to retail price?
*
i bought at RM475.. about RM100 lower than physical store
TSstuffx
post Nov 30 2014, 09:08 PM

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QUOTE(grixis @ Nov 30 2014, 09:04 PM)
put photo la so we all can judge

nowadays so hard to differentiate tau
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ok one moment.. uploading the pics.. will update the first post with pics
SUSPVCpipe
post Nov 30 2014, 09:10 PM

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QUOTE(stuffx @ Nov 30 2014, 09:05 PM)
i bought at RM475.. about RM100 lower than physical store
*
wat... dude buy from this guy la
https://forum.lowyat.net/index.php?showuser=249309

i got mine from him around that price also
grixis
post Nov 30 2014, 09:10 PM

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QUOTE(stuffx @ Nov 30 2014, 09:08 PM)
ok one moment.. uploading the pics.. will update the first post with pics
*
dont forget the inner pouch photos too
TSstuffx
post Nov 30 2014, 09:20 PM

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updated first post with pics
haroldz123
post Nov 30 2014, 11:33 PM

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Post in fb and tagged them
SUSAyamBanned
post Nov 30 2014, 11:44 PM

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They said their Oakley is genuine but when i ask if i can verified it via Oakley website they never reply me

So ayam can conclude it is.....
Orias
post Nov 30 2014, 11:51 PM

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should've bought from hunakadoo here la. unker hunakadoo can verify ori or not his one?
grixis
post Nov 30 2014, 11:59 PM

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Doesnt look good to me man
ed0gawa
post Dec 1 2014, 12:00 AM

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Comparing their prices of Oakley prescription glasses frame, I can get the same price from quite a few physical shop out there. Why buy online?
jimmydotnet
post Dec 1 2014, 12:31 AM

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oh...im close to dealing with them before..
but due to their website wrongly put 'stock available'
they said that need to wait for 2 weeks to order

i straight cancel the order and buy it in sg wang...
better buy at shop can look it closely and spot the fakes
poseidon33
post Dec 1 2014, 12:37 AM

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i bought from them b4....waited for 1 month only got my items

IluvProton
post Dec 1 2014, 12:40 AM

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TS so skinny. TS is a boy?
user posted image
TSstuffx
post Dec 1 2014, 10:24 AM

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QUOTE(AyamBanned @ Nov 30 2014, 11:44 PM)
They said their Oakley is genuine but when i ask if i can verified it via Oakley website they never reply me

So ayam can conclude it is.....
*
QUOTE(grixis @ Nov 30 2014, 11:59 PM)
Doesnt look good to me man
*
ya i can straight away spot the flaws once opened the box.. in fact too many flaws.. even replica with original grade is better than this




QUOTE(ed0gawa @ Dec 1 2014, 12:00 AM)
Comparing their prices of Oakley prescription glasses frame, I can get the same price from quite a few physical shop out there. Why buy online?
*
QUOTE(jimmydotnet @ Dec 1 2014, 12:31 AM)
oh...im close to dealing with them before..
but due to their website wrongly put 'stock available'
they said that need to wait for 2 weeks to order

i straight cancel the order and buy it in sg wang...
better buy at shop can look it closely and spot the fakes
*
QUOTE(poseidon33 @ Dec 1 2014, 12:37 AM)
i bought from them b4....waited for 1 month only got my items
*
i choose to buy online since they offer return within 30 days and can get full refund... and they claim their sunglasses are 100% genuine

furthermore i have to wait about 3 weeks to get the sunglass which really convinced me that they are taking their stocks directly from italy

This post has been edited by stuffx: Dec 1 2014, 10:24 AM
GlassesOnline
post Dec 1 2014, 10:38 AM

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Dear stuffx,

I thank you for shopping with us. To assist you with your inquiry, our products sold are 100% authentic and I have included an article from eBay that would help with advising which models are made in which country by Rayban. Can I please check when did you purchase your first RB3025 model?

http://www.ebay.com/gds/Are-authentic-Ray-...20632354/g.html

"Luxottica is the manufacturer for Rayban, they have factories both in Italy and China, as far as I know, all the sunglasses are made in Italy except models RB 3293 and RB 3211"

Best,
Amy
TSstuffx
post Dec 1 2014, 10:47 AM

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QUOTE(GlassesOnline @ Dec 1 2014, 10:38 AM)
Dear stuffx,

I thank you for shopping with us. To assist you with your inquiry, our products sold are 100% authentic and I have included an article from eBay that would help with advising which models are made in which country by Rayban. Can I please check when did you purchase your first RB3025 model?

http://www.ebay.com/gds/Are-authentic-Ray-...20632354/g.html

"Luxottica is the manufacturer for Rayban, they have factories both in Italy and China, as far as I know, all the sunglasses are made in Italy except models RB 3293 and RB 3211"

Best,
Amy
*
good to see someone from glassesonline replying here... i know rayban is manufactured by luxottica... can u pls look at my first post and tell me why there are so many flaws at the rayban i purchased from u? does it look 100% authentic to u?


GlassesOnline
post Dec 1 2014, 10:49 AM

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Dear AyamBanned,

Good Day! Can I please have your email address to check on the query received please?


Best,
Amy

mousqy
post Dec 1 2014, 10:54 AM

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beli saja dari huknadoo
GlassesOnline
post Dec 1 2014, 11:10 AM

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Dear stuffx,

I did go through your pictures sent and hence needed to know when did you purchase your first Rayban sunglasses. From the pictures uploaded, the casing is in a different colour which means that this must have bee an older model. To clarify, we can confirm that our products sold are 100% authentic. As for flaws you have highlighted, it could be attributed to Luxottica's quality control.


Best,
Amy

TSstuffx
post Dec 1 2014, 11:18 AM

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QUOTE(GlassesOnline @ Dec 1 2014, 11:10 AM)
Dear stuffx,

I did go through your pictures sent and hence needed to know when did you purchase your first Rayban sunglasses. From the pictures uploaded, the casing is in a different colour which means that this must have bee an older model. To clarify, we can confirm that our products sold are 100% authentic. As for flaws you have highlighted, it could be attributed to Luxottica's quality control.
Best,
Amy
*
i bought my first RB3025 about 2 years ago..

well maybe it's due to luxoticca QC as per your claim... but it is not acceptable to me.. i dont like "authentic sunglass" that does not meet the authentic quality ..i have sent email to info@glassesonline.com.my asking for return & refund... smile.gif
GlassesOnline
post Dec 1 2014, 11:43 AM

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Dear stuffx,

Comparing products purchased years ago and comparing it with today's purchase is not ideal as Luxottica will have their differences in production cycle. To assist you with the return and refund, can I please have your order number and I will see to that you have no issues with the return and refund smile.gif

Best,
Amy
Nauts
post Dec 1 2014, 11:46 AM

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Why dont you just email Rayban ?
ed0gawa
post Dec 1 2014, 11:50 AM

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QUOTE(stuffx @ Dec 1 2014, 11:18 AM)
i bought my first RB3025 about 2 years ago..

well maybe it's due to luxoticca QC as per your claim... but it is not acceptable to me.. i dont like "authentic sunglass" that does not meet the authentic quality ..i have sent email to info@glassesonline.com.my asking for return & refund... smile.gif
*
Yeah, email Rayban and see what they says.
Your question on if it is 100% original will be answered I guess
TSstuffx
post Dec 1 2014, 12:13 PM

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QUOTE(GlassesOnline @ Dec 1 2014, 11:43 AM)
Dear stuffx,

Comparing products purchased years ago and comparing it with today's purchase is not ideal as Luxottica will have their differences in production cycle. To assist you with the return and refund, can I please have your order number and I will see to that you have no issues with the return and refund  smile.gif

Best,
Amy
*
my order id is #100012507... thanks for your assistance.. looking forward for your reply

QUOTE(Nauts @ Dec 1 2014, 11:46 AM)
Why dont you just email Rayban ?
*
QUOTE(ed0gawa @ Dec 1 2014, 11:50 AM)
Yeah, email Rayban and see what they says.
Your question on if it is 100% original will be answered I guess
*
thanks for the suggestion.. i sent an email to rayban just now
TSstuffx
post Dec 2 2014, 09:45 AM

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-deleted-

This post has been edited by stuffx: Dec 2 2014, 09:46 AM
TSstuffx
post Dec 20 2014, 12:40 PM

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I have yet to receive my full refund after returning the sunglass to glassesonline on 3-12-2014. It looks like paypal is blocking the refund for unknown reason. Maybe glassesonline file a dispute against my refund request? Or maybe glassesonline claimed that I didnt return the sunglass?

What a nightmare buying from this website. Got fake sunglass, have to return the item at my own cost, very hard to get my refund.

This post has been edited by stuffx: Dec 20 2014, 12:52 PM
Flishaupe
post Oct 19 2015, 12:22 PM

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QUOTE(stuffx @ Dec 20 2014, 12:40 PM)
I have yet to receive my full refund after returning the sunglass to glassesonline on 3-12-2014. It looks like paypal is blocking the refund for unknown reason. Maybe glassesonline file a dispute against my refund request? Or maybe glassesonline claimed that I didnt return the sunglass?

What a nightmare buying from this website. Got fake sunglass, have to  return the item at my own cost, very hard to get my refund.
*
So bro, any update? Is it genuine or not?
Orias
post Oct 19 2015, 12:31 PM

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Yalor stuffx got refund or bo liao?
Flishaupe
post Oct 23 2015, 08:34 PM

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I bought 1 tom ford and it is verify original by Tom Fords. Thanks !

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