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This post has been edited by stuffx: Nov 30 2014, 09:19 PM
Buying sunglass from glassesonline.com.my
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 Nov 30 2014, 08:56 PM, updated 11y ago
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#1
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Senior Member
719 posts Joined: Sep 2006 
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anyone has experience purchasing sunglasses from glassesonline.com.my? they claim the sunglasses are 100% genuine. i received my rayban aviator but it seems to be fake rayban. there are flaws everywhere at the box, case and the sunglass itself. anyone got experience like this?
This post has been edited by stuffx: Nov 30 2014, 09:19 PM |
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Nov 30 2014, 09:04 PM
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#2
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(jovovick @ Nov 30 2014, 08:59 PM) please report to consumer tribunal la, dun just keep quiet and let more ppl be a victim i have emailed them asking to return the item and get my money back. just asking if anyone else have the similar experience with this website. because when i google around seems to have many positive testimonials from bloggers. maybe paid testimonials? |
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Nov 30 2014, 09:05 PM
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#3
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(wimk @ Nov 30 2014, 09:03 PM) how much? compare to retail price? i bought at RM475.. about RM100 lower than physical store |
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Nov 30 2014, 09:08 PM
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#4
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(grixis @ Nov 30 2014, 09:04 PM) put photo la so we all can judge ok one moment.. uploading the pics.. will update the first post with picsnowadays so hard to differentiate tau |
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Nov 30 2014, 09:20 PM
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#5
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719 posts Joined: Sep 2006
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updated first post with pics
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Dec 1 2014, 10:24 AM
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#6
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(AyamBanned @ Nov 30 2014, 11:44 PM) They said their Oakley is genuine but when i ask if i can verified it via Oakley website they never reply me So ayam can conclude it is..... QUOTE(grixis @ Nov 30 2014, 11:59 PM) Doesnt look good to me man ya i can straight away spot the flaws once opened the box.. in fact too many flaws.. even replica with original grade is better than thisQUOTE(ed0gawa @ Dec 1 2014, 12:00 AM) Comparing their prices of Oakley prescription glasses frame, I can get the same price from quite a few physical shop out there. Why buy online? QUOTE(jimmydotnet @ Dec 1 2014, 12:31 AM) oh...im close to dealing with them before.. but due to their website wrongly put 'stock available' they said that need to wait for 2 weeks to order i straight cancel the order and buy it in sg wang... better buy at shop can look it closely and spot the fakes QUOTE(poseidon33 @ Dec 1 2014, 12:37 AM) i bought from them b4....waited for 1 month only got my items i choose to buy online since they offer return within 30 days and can get full refund... and they claim their sunglasses are 100% genuine furthermore i have to wait about 3 weeks to get the sunglass which really convinced me that they are taking their stocks directly from italy This post has been edited by stuffx: Dec 1 2014, 10:24 AM |
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Dec 1 2014, 10:47 AM
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#7
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(GlassesOnline @ Dec 1 2014, 10:38 AM) Dear stuffx, good to see someone from glassesonline replying here... i know rayban is manufactured by luxottica... can u pls look at my first post and tell me why there are so many flaws at the rayban i purchased from u? does it look 100% authentic to u?I thank you for shopping with us. To assist you with your inquiry, our products sold are 100% authentic and I have included an article from eBay that would help with advising which models are made in which country by Rayban. Can I please check when did you purchase your first RB3025 model? http://www.ebay.com/gds/Are-authentic-Ray-...20632354/g.html "Luxottica is the manufacturer for Rayban, they have factories both in Italy and China, as far as I know, all the sunglasses are made in Italy except models RB 3293 and RB 3211" Best, Amy |
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Dec 1 2014, 11:18 AM
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#8
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(GlassesOnline @ Dec 1 2014, 11:10 AM) Dear stuffx, i bought my first RB3025 about 2 years ago.. I did go through your pictures sent and hence needed to know when did you purchase your first Rayban sunglasses. From the pictures uploaded, the casing is in a different colour which means that this must have bee an older model. To clarify, we can confirm that our products sold are 100% authentic. As for flaws you have highlighted, it could be attributed to Luxottica's quality control. Best, Amy well maybe it's due to luxoticca QC as per your claim... but it is not acceptable to me.. i dont like "authentic sunglass" that does not meet the authentic quality ..i have sent email to info@glassesonline.com.my asking for return & refund...  |
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Dec 1 2014, 12:13 PM
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#9
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Senior Member
719 posts Joined: Sep 2006
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QUOTE(GlassesOnline @ Dec 1 2014, 11:43 AM) Dear stuffx, my order id is #100012507... thanks for your assistance.. looking forward for your replyComparing products purchased years ago and comparing it with today's purchase is not ideal as Luxottica will have their differences in production cycle. To assist you with the return and refund, can I please have your order number and I will see to that you have no issues with the return and refund Best, Amy QUOTE(Nauts @ Dec 1 2014, 11:46 AM) Why dont you just email Rayban ? QUOTE(ed0gawa @ Dec 1 2014, 11:50 AM) Yeah, email Rayban and see what they says. thanks for the suggestion.. i sent an email to rayban just nowYour question on if it is 100% original will be answered I guess |
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Dec 2 2014, 09:45 AM
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#10
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Senior Member
719 posts Joined: Sep 2006
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-deleted-
This post has been edited by stuffx: Dec 2 2014, 09:46 AM |
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Dec 20 2014, 12:40 PM
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#11
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Senior Member
719 posts Joined: Sep 2006
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I have yet to receive my full refund after returning the sunglass to glassesonline on 3-12-2014. It looks like paypal is blocking the refund for unknown reason. Maybe glassesonline file a dispute against my refund request? Or maybe glassesonline claimed that I didnt return the sunglass?
What a nightmare buying from this website. Got fake sunglass, have to return the item at my own cost, very hard to get my refund. This post has been edited by stuffx: Dec 20 2014, 12:52 PM |
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