One of my guild mates' account was stolen recently too. We were doing raid when he suddenly got disconnected and coundnt log back in. Not too long before he figured out he was hacked. As he is a Singaporean so he just called the blizzard singaporean branch to get help. What happened was Blizzard terminated the account so the account hacker couldnt do anything further and the account was given back to him after being frozen for a few days to restore his items. Gold was only partially restored unfortunately (All his valuable items and golds gone when he logged back in).
The whole process took more than 1 week in his case.
There are also some other complaints made by other players in the official forum.
I read a Chinese farmer stole one of the players account and demanded 1000g to let him have it back.



BTW, there is a notice on WOW website raising the awareness towards spyware and keyloggers. WOW players better take some time to read it carefully to prevent getting hacked. Also get a antispyware or antikeylogger and scan your computer everyday. There're just too many sypwares nowadays. If u dont do so you might still get hacked in the future after retrieving your account...

This post has been edited by mysticark: Sep 20 2006, 11:31 AM