http://forums.worldofwarcraft.com/threa ... &sid=1

I have been hacked 2-3 weeks ago. u'll get ur things back in about a week of time provided u send a ticket to GM ASAP.

1st. u need to retrieve ur acc password from bliz website (forgot password option). A password will send to your email address.
2nd, log in to ur acc ASAP and send a ticket to GM.
3rd, GM will freeze ur account. They will request ur information
4th, U need to fax/mail (not email) ur photostate passport to them, and fill in an account retrieval form
5th, that will unfreeze ur account, and u'll get ur gear/gold (no enchant and no craps) in about a week.

Btw i don't know how if u forgot ur mother's maiden name and other information...

good luck to u.

edit: 1 more thing, u most likely have trojan on ur PC, get a latest anti virus.
or search ur pc for scvh* if u found anything other than scvhost.exe (this is a window system file) eg: scvh0st.exe (zero), delete the file .

This post has been edited by clkhoo: Sep 20 2006, 12:50 PM

because u don't use ur real information, that's y u forgot
blizzard response quite fast. i faxed the details ar around 12pm.. and i got my account back in around 3-4 hours (they will only be able to recover ur account after few days u unfreeze ur acc). and their email response is always less than a day.

the trojan is PSW.WOW.. that was the one on my pc before... u won't get everything back.. u'll only get back ur gear (without enchant and some of the stat will differ) plus gold.

i think i got the trojan from a link in wow forum.. the file is something like *.jpg.html

http://ftp.blizzard.com/pub/WoW/other/Account-Retrieval.pdf

fill in the form and fax to them. but it's always better to call them first.
Btw check and see whether their reply in junk mail or not... their customer service not that bad..

BLIZZARD = 25499273 (ur phone number pad)