Sadly in Msia, AppleCare + protection is not available that will enable any iPhone bought in Msia, even online,  to be replaced twice (2 times) with a new one over a 24 months period for whatever the reasons.

To qualify for AppleCare + protection, you need to buy the protection within 60 days from date of purchase.

and even with applecare, i heard you cannot claim in malaysia since it's not available here... not sure how true it is.. anyone can clarified? those who bought apple care from overseas..

The closest AppleCare + country closest to Msia is Spore. Still worth the trip there after paying about RM390 for AppleCare + to exchange for 2 brand new iPhone 6 Plus 64 gb costing RM3,149 each lol.

Care to elaborate on this...? 

I posted and warned very much earlier that claiming warranty for online sets will be a huge problem. The resellers have absolutely no incentive to attend to warranty claims for online sets as they didn't sell them in the first place. Fulfilling their obligations to Apple to attend to online sets warranty claims make no money for the resellers. Hence the resellers will make sure that online warranty claims are made as difficult as possible. Can anyone blame them?

I said Telco sets are best as their faulty sets can be replaced 1 to 1 as the Telcos have replacement stocks . If they run out, they send the faulty sets directly to Spore for repairs or replacement.

Above said, I can understand why people rush to buy online sets because of the frustrations in waiting for Telco sets. But people will have to decide if the speed in getting online sets is worth the trouble of claiming warranty if the set is defective.

No machines are replacing my unit with brand new one. Just need the black and white given by Apple. That is between them and Apple.
I will still buy online as I have 2 weeks no question ask refund policy, and I can bring to any resellerand they have to layan me. If don't like machines, I can just go to Mac city, studio or switch.
The advantage is definitely there.
So in summary, within 2 weeks defect, Apple online 1-1 replace.
If after 2 weeks, bring any local service center, either repair or 1-1 replace. Items bought from Apple online they do not practice replacing with refurbished units, unlike telco or resellers.

Actually come to think of it, I would have been screwed if I bought from machines and not Apple online. What happened is machines done internal checking already informed me they have rejected my warranty claim due to their "suspicious" I modified my new 2.5 weeks phone. I am no longer eligible for 1-1 swap. Warranty process dictates they will not even attempt to repair modified phones even if I paid for the service. They will just return to u. Furthermore the part holding together the battery missing is not sold separately by machines nor Apple.
I rejected on machines findings, called Apple online to complain. Apple gave me a new ticket number, tell me to use that case to get it replaced. Apple will cover. If machines still dowan to replace, Apple inform I can go to other resellers.
Imagine if I had bought from machines, I am stuck with machines sucky warranty service(go to their machines service center fb wall to see all the negative reviews). And cannot go to Apple nor other resellers.
Remember all this "checking" is done by machines. Apple did not touch my phone at all. So their "negative findings" comments to Apple would have paint me a criminal. Luckily Apple did not buy their story.

darn , yeah they scuk. btw bro , may i know what "modified " u do?

Too bad. Current policy is after 2 weeks bought from Apple online, all service must bring to local service reseller first. Really lost confidence.

ok... i asked this question before too. The local service centre technician told me they need to open it to check on the phone, whether it's tampered before.
I saw one aunty and her daughter brought the iPhone 5 for warranty claim, opened up they saw some warranty stickers on the phone. They told customer that its being opened before and the customers insist never send for warranty claim. So SC ask them to bring back to the place of purchase.
in this scenario, if they dont open it, apple singapore may reject the claim too. So i fully understand why they need to open up the phone.
Don't forget one thing, u never know where the imported set comes from. it might be a rejected stock from other countries. Your seller can said so many wonderful thing to you, but can they proved it?

And while all sets are send back to Singapore for RMA, who is responsible for the cost of delivery? Apple or SC? if SC need to pay for shipping, do you think they will be happy to collect those set not bought from them? Think about it. Will you feel happy if you are operating a business and those not buying from you come and ask u to help claim warranty?

And what about data collection? Apple Malaysia/Singapore need to ensure the faulty unit need to be a product from their region, otherwise it will affect the data within the region.

Let's look at another scenario.

Apple China - 100 units 20 faulty
Apple Malaysia/SG - 100 units 10 faulty

If the 100 units are brought in from china and sold in Malaysia. If its allowed to be claimed in Malaysia, that would means out of 100 units, there are 30 units faulty which is 30%. The 100 units from Apple Malaysia/SG is registered under them while the other 100 brought in by resellers are not. This will mess up the data.

These are my thoughts if I put myself in a their shoes.

finally after waiting 2 days ( ordered on Dec 15th 7pm, arrive Dec 17th 3pm )

my ip6 64gb!

Over a 24-month period from date of purchase, you can claim for 2 new phones replacement if phone is no longer functional or acceptable to you. For example, a broken screen or phone was dropped in water/toilet or wine/kopi spilled onto phone or phone damaged in gym/robbery etc etc. Accidental and freak breakages are not covered by the normal 12 months warranty. Apple charges nearly RM1.2k for a screen replacement for a Plus under normal warranty.

AppleCare + does not specify under what circumstances you can make the 2 claims - it's your entitlement. Loss and theft are not covered.

Disclaimer: do check carefully into AppleCare + terms and conditions before you buy notwithstanding what's said above.

But remember, AppleCare + is NOT available in Msia, and cannot be honored in Msia. Until it's available, whatever you do just don't end up with a smashed screen. Ouch!

Nope their official service Hq is mid valley north point. Not the sales show rooms.
U send to Klcc sales showroom, they will also send to mid valley north point.

hai guys i would like to know, i buy iphone 6+ 16gb from sengQ and less than a month i notice my after i capture a video the smoothest of optical images stabilizer OIS its not funtions

so i ask sengQ there ask me to go DIGI to claim waranty,if i go today to claim is it i can get 1 on 1 replacement exchange? they give me new set or refurbish ?

hi just asking; i bought my phone via Apple Store Malaysia. if there is a defect or whatsover, all i need to do is go to North Point in Mid Valley?

hai guys i would like to know, i buy iphone 6+ 16gb from sengQ and less than a month i notice my after i capture a video the smoothest of optical images stabilizer OIS its not funtions

so i ask sengQ there ask me to go DIGI to claim waranty,if i go today to claim is it i can get 1 on 1 replacement exchange? they give me new set or refurbish ?