Guys if i were to choose not to do the wheel alignment/aircon service will my warranty be affected ?i mean if were to do it outside?
By the way in their official preventive maintainance schedule service price list 20k is only RM307.03 and never include wheel /aircon service .

sorry i already got the answer in previous post...................

If in not wrong . Gear oil change is standard n mandatory. So gear oil change is in the 600 .

However air cond maintenence is optional. Optional means u can choose not to do it but if problem arise u may not able to claim. So this is not in the price list of 600.

Also air cond can be service during 30k , 40k.

So the price list is not accurate. This is info I got from customers service. The price is only for mandatory services item. Optional is not included. However if u do not wan to include optional item. Then u bear your own risk. Tan chong customer service told.

Does anyone ever used touch up paint to cover stone chipping ?Anyone know the colour code for the red at the front nismo skirting ?

Exactly ....thats why i am thinking of touching up but i dont know the exact colour code .Maybe will ask sc during next service

damm its going to be no diff sound for me as everyday got kontena lorry beside me ....hahaha work at west port .

did you include acon service ?or you did acon service earlier ?
By the way can i do aligment n balancing outside workshop or it will void my warranty ?

'Yup some guys skip acon as its too expensive but looks like have to do it to maintain warranty .
Guess will just swipe my credit card and get the 40km =rm1.4k+ service package
Anyone here bought the package ?did they include the aircon service in it ?

Yup npmp ...just call nissan and they said price increased alredi but cant reveal the price on phone must go there hahahaha
they inform service for 40km and srvice item same as the service items in the web page but add 1 time acon service .
saving approx rm400 anyone taken this package & is it worth ?

Price increase 1/may =approx 3% from 10k service onwards

This post has been edited by nainaabd: May 12 2016, 11:07 AM

Tks ...Basicaly NPMP add acon only the rest is the normal service item .
4OKM entitle for 2 acon service but not sure what kind of service just change filter or bukak habis
will find out next week at glen marie (lube laju sc)

Anyone got same problem and found the culprit /fix it ?
As for door noise they told me must ketuk at body shop rclxms.gif
Does the heating element at the bottom of the car make noise ?


This is sending on behalf of my colleague, Ms. Liyana.
Greetings from Nissan – Tan Chong!

Thank you for your email dated 20th May 2016. We valued your feedback and comments.

We are now in a midst of reviewing the information you sent us and shall further communicate with relevant party in order to solve this matter fairly.

Meanwhile, If you need further assistance, you may contact us at 1800-88-3838
We regret the inconvenience caused to you and thank you for giving us the opportunity to assist you.


Regards,

Ronney Pang Joon Xiong
Customer Service Department
Description: Description: TClogo-1
Head Office, 2nd Floor
Lot 9, Jalan Kemajuan 12/18
46200 Petaling Jaya, Selangor
Tol Free Line No : 1800-88-3838
Fax : 03-7955 9381
Email : ronney.pang@tanchonggroup.com/custserv@tanchonggroup.com





Sent: Friday, 20 May, 2016 4:17 PM
To: TCEAS-CUSTOMER SERVICE; TCEAS CR LUBE LAJU
Subject: After repair repeating problem

Problem:
1-Vibrating noise from front door driver side
Nissan inform must come back again
as need body shop to ketuk
...new car need to ketuk ???
its ok as long solve problem so i agree make
another appointment

2-Humming noise after speed reach above 100km if above 120km very clear noise like heavy rain falling .i only suspect something loose maybe bearing ,under carriage parts or absorber.
Nissan inform solve bearing right side... 20k milage bearing kong ???
its ok as long solve problem

After driving back noise still appear!!!
My question is dont you guys check after changing to confirm its solve or not ?or just hentam ikut nasib...hello nissan i wasted 1 day leave on this so now i assume i must waste another day leave and no gurantee can solve problem or not.

Very frustrating if buy new car kena like this..

Anyway i hope next round pleaseeeee check properly and if dont know how to repair please tell yr technician to tell the truth to customer .

Note
Only thing nice was Mr Lew the service advisor was very nice guy though i think he dont control repair quality.

Please take customer complain seriously and try to improve.FB Almera group and Lowyat forum have very bad comments on nissan almera quality especially bearing n acon fan/motor.

Thank you

This post has been edited by nainaabd: May 23 2016, 12:13 PM

DONT BE SUPRISE U WILL BE HEARING AL KIND OF SOUND AND NOISE .WHEN I READ ALMERA FB SO MANY USERS CALIMING SO MANY DEFECTS AND
WASTING TIME AT SC WITHOUT SUCESS IS REALLY FRUSTRATING ...... what to do already buy so have to live with it .

Only those with exprience feel us bro..........
waiting at sc for hours doing nothing and then car ready problem still there

tomolo i got to take MC to go to sc 2nd time on same problem .....

[quote=beyond86,May 24 2016, 03:32 PM]
This is their practice, even u complaint to HQ is useless, they will tell send your car again to the SC.
Then SA will park your car there half day, informed you after checked no problems.
We really no time and lose to them.
Want sell also problems because very low resale value, some more a lot of ppl purchase staff program, even further down the price.

[/quote


what to do just hang on to the car looo ....expensive lesson learned .
Even few users sent petition and also emails to nissan jpn ,thai but guess they didnt give a shit

This post has been edited by nainaabd: May 24 2016, 04:01 PM

Guess you are the lucky ones .CONGRATS

I guess the engine & gear box part shouldnt be any issue for long term where else the bearing ,break disk ,acon fan & localized components will be sucking our money after warranty since during warranty also kena already .Can read from ALMERA FB group and workshop industry.

I had door noise especially going on bumps ....send to nissan body shop they did adjustment on the hinge (ketuk)
Nother noise from underneath they tighten the ekszoss and under carriage .
*first time they change wheel bearing but noise still appeared .I had to got to sc 3 times to solve the noise issue .
Good luck

Nissan sales man i guess

Already got members made online petition & emails to jpn thai msia .....all buat bodoh .
If got value sure many user already sell ...big time mistake what to do have to live with it

Already got members made online petition & emails to jpn thai msia .....all buat bodoh .
If got value sure many user already sell ...big time mistake what to do have to live with it

i also had noise from driver seat door finally sent to body shop in TCS they ketuk the hinge and reduce the free play
then noise problem solved .Bottom of the car also got noise from heating element /ekzos loose once tighten solved .But it took me 3 visit and couple of emails to get it solved .