Few weeks ago I ordered a small item from aliexpress China and the seller used this yanwen delivery service instead of registered China Post which I never heard of before, I used their tracking service and it show my item has arrived at Malaysia airport on 3 Nov but until today I still haven't receive my item, the address is my office address and it there is always has receptionist or guard to collect the parcel for me

The tracking did not specify which airport and I tried to call pos Malaysia they say this tracking code is not handled by them and it is not appearing in pos Malaysia taking system, I called the custom office also no one pickup call, so if anyone used this yanwen service before and let me know whee to call for their customer support? So far I only found China line but call to there is expensive, I wonder if they are done private courier that has their own delivery man in Malaysia


This post has been edited by amduser: Nov 10 2014, 09:29 PM

i also waiting for mine, item reached Malaysia on 11 Dec 2014

today is 15 Dec 2014, now still waiting...

the items are sent by courier service or normal airfreight?

AWB number ada tak?

Yanwen is a private courier from China, they are intermediary agent using China Post to ship to Malaysia, then Pos Malaysia will take over from here.

YanWen provides their own tracking number looks something like this YC371234567YW, once it reached Malaysia, we can't use this tracking number in Pos Malaysia website to track anymore.

agent or not, if the item is shipped by air, it will have an Air Way Bill...

with that number, u can ask a local logistic company to check the status of the item...

if it had not cleared custom, then u r in luck... if it had cleared custom, then u at least can know who cleared it....

btw... did u ask Pos Malaysia yet?

problem is we (me and the seller) don't have direct contact to the shipping agent at all, all they have is the YanWen tracking numbers. we dont know whether they ship by air or sea, we were only given YanWen tracking number, that's it.

Ask Pos Malaysia before, they don't recognize such tracking number format given by YanWen

basically the shipping is in this route:

China seller -> X -> YanWen -> China Post -> Pos Malaysia -> Malaysia Buyer
X = maybe there is an intermediary supplier/forwarder due to dropshipping by China seller

only YanWen has the ORIGINAL China Post tracking number which can be track at Pos Malaysia website, me and the china seller don't have this ORIGINAL china post tracking number because he/she probably doing dropshipping with suppliers or warehouse, he/she don't owned or hold the actual product.

This post has been edited by joey2: May 11 2015, 06:58 PM

so boils down to u have to trust YanWen to deliver ur goods and on time la

actually what i wanted to suggest is to get the AWB or China Post tracking number from YanWen so you can verify what they are saying is true... if the delay is too great

i will feel dodgy if delivery time more than 1 week (to a Malaysian airport) because there are daily cargo flights from China's major cities to Malaysia....

YanWen is a trusted courier, I have shipment with them before.

No way i can have AWB or China Post Tracking number from YanWen unless i call them all the way to china. LOL
its not worth to contact YanWen all the way to china just for some small cheap item i bought from aliexpress. YanWen only have China contact numbers.

The problem now is I can't have the original tracking number, so everyday I'll have to make sure available to pick up when pos men deliver to me, if not i'll have to pickup myself at post office liao

it haven't been 1 week yet since 11 Dec 2014 and we have some gap in between during the weekend. normally it only took about 3 days to process by pos malaysia and deliver to my doorstep which i would expect should be today or tomorrow.

This post has been edited by joey2: May 11 2015, 06:59 PM

My item has just arrived today as predicted

Reach Malaysia on 11 Dec, that day onwards, there is no way i can track the item anymore,
i can only blindly wait for the item to reach my doorstep

why buy from aliexpress? why not taobao cheaper?

what you bought?

3.5mm stereo cable extension (1 meter length)

Damage: RM2.10 X 1 piece

Aliexpress more convenient to me because is in English

For now... Taobao still in chinese language only, but their products are cheaper than Aliexpress,

maybe soon i will switch to taobao and use google translate as a helper once i feel comfortable with taobao website.

Hi may I ask the courier person sent to your place is it post man???? My item suppose to arrived but have not

yes Pos Malaysia posman with motobike, bcoz my item is small size only, if big package normally they will deliver by van

This post has been edited by joey2: May 11 2015, 07:00 PM

hi.. just want to ask, is this tracking number is legit? until today the parcel didn't arrived.

26 May arrived in Malaysia, today only 28 May

normally they will deliver after the 3rd day, so be patient, depending on your state, i think u will get it by next week

yes, the tracking number is legit, otherwise it wont show on your yanwen tracking page

This post has been edited by joey2: May 28 2015, 12:38 PM

why no use fedex, UPS
1 week arrive

not worth it, bcoz this is just a small tiny cheap stuff from china
if u use FedEx, UPS, DHL, the cost of shipping is probably more than the item itself
i only use these expensive courier when I ship expensive stuffs, cheap small stuff i dont care one,
I am ok with 2-4 weeks delivery and almost everyday I have shipment deliver to me

my this week shipments

i purchase 2k mean 500USD with fedex service then go gdex RM100 only

they charged by weight, not by your package value
most of my items wouldn't cost rm100 for shipping for sure bcoz it is very light, some as light as 20gram and item value cost less than RM20
i am an active online shopper, if everyday use expensive courier from china, betahan loh,
somemore i dont care slow shipping anyway bcoz almost everyday i got shipment deliver to my doorstep one
slow 1 or 2 weeks also i am ok, i can bear with that