Apr 6 2015, 04:51 PM
QUOTE(Prince J @ Apr 6 2015, 02:10 PM)
The time xarive dropped by our office he mentioned that he gets BSOD once to twice a MONTH and after some considerations we changed his RAM and screen (human error scratch) without even tested it for verification because it's gonna take a very long time if we really wanted to find out the root cause.
I also told him that there are way too many reasons that can cause BSOD besides hardware, it could be due to software, driver or hybrid drive crash. If there is something wrong with anyone of these, crashing twice per month is normal. I did not say Windows 8.1/8.1 Pro users will definitely get BSOD error twice per WEEK please understand what am I talking about.
xarive, if you wish, you can leave your laptop here for a month so we can have it completely tested.
Thank you.
First of all, I didn't intend to flame anyone. No hard feeling. If I offended anyone, I am so sorry.I also told him that there are way too many reasons that can cause BSOD besides hardware, it could be due to software, driver or hybrid drive crash. If there is something wrong with anyone of these, crashing twice per month is normal. I did not say Windows 8.1/8.1 Pro users will definitely get BSOD error twice per WEEK please understand what am I talking about.
xarive, if you wish, you can leave your laptop here for a month so we can have it completely tested.
Thank you.
Regarding the BSOD issue, I am clearly remember that I told you it happened once or twice a week. I still remember you said that if it's occurring once a week, and your working days are Monday to Friday. If during that week, the BSOD doesn't happen, I'll need to wait another week or more, and it could drag as long to months for you guys to determine the issue. So you decided to change the RAM and also together with the screen for me (much appreciated). Trust me, I'm very grateful for that. No other brands in the market could do that (to date). In my interpretation during your statement that day, BSODs are normal for 8.1 Pro users to have BSOD issue once a week or two (Of course it is not definitely ). After the awful adventure I had to get myself to the showroom (19th March), the next BSOD happened today 6th April. (More than a week.)
Illegear still maintaining their good after-sales service after all. ( Changing the screen for free, changing the RAM directly for me ).
For now, I am planning to get a clean installation of either 8.1 Pro or wait for the Windows 10. What I am seeking for is anyone share the same experience like me? Or a better suggestion to solve this problem. That's my primary intention.
P/S: It's okay, I barely could make my trip to KL anymore. Say Hi and thanks to Uncle Roger for being so friendly and his user-friendly road map.
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