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> Unifi hotline need to pay?

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TS1qaz1qaz
post Oct 23 2014, 10:05 PM, updated 12y ago

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wth! ayam baru sign unifi. the unifi hotline need to pay one kah?????
unknown_2
post Oct 23 2014, 10:07 PM

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QUOTE(1qaz1qaz @ Oct 23 2014, 10:05 PM)
wth! ayam baru sign unifi. the unifi hotline need to pay one kah?????
*
yes
netmatrix
post Oct 23 2014, 10:08 PM

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Yes. They are so cheap that support need to pay also.
even_steven
post Oct 23 2014, 10:08 PM

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No need if call from the phone they provided you.
TS1qaz1qaz
post Oct 23 2014, 10:09 PM

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QUOTE(unknown_2 @ Oct 23 2014, 10:07 PM)
yes
*
QUOTE(netmatrix @ Oct 23 2014, 10:08 PM)
Yes. They are so cheap that support need to pay also.
*
than if use to call only got 6% govt tax?

QUOTE(even_steven @ Oct 23 2014, 10:08 PM)
No need if call from the phone they provided you.
*
what do u mean? the Motorola cordless phone?
azbro
post Oct 23 2014, 10:10 PM

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1300 is not free
netmatrix
post Oct 23 2014, 10:11 PM

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QUOTE(azbro @ Oct 23 2014, 10:10 PM)
1300 is not free
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Problem is 1300 that has no advantage of being free nor able to get operator assistance easily. Its a scam number basically.
TS1qaz1qaz
post Oct 23 2014, 10:19 PM

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QUOTE(azbro @ Oct 23 2014, 10:10 PM)
1300 is not free
*
QUOTE(netmatrix @ Oct 23 2014, 10:11 PM)
Problem is 1300 that has no advantage of being free nor able to get operator assistance easily. Its a scam number basically.
*
than what does the "tol free" means for 1300-XX-XXXX??
azbro
post Oct 23 2014, 10:19 PM

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QUOTE(netmatrix @ Oct 23 2014, 10:11 PM)
Problem is 1300 that has no advantage of being free nor able to get operator assistance easily. Its a scam number basically.
*
Yeah, press 1 for this and 2 for that....then announcement...then press another number for this and that....another announcement...then press your phone numbers....music...then press another number for this and that....then suddenly, freaking disconnected......and start all over again.....After 10mins...only get to speak to the operators / technician


After get the technician...she tells you to off the whole system...but wait, you are using the Cordless phone...so its disconnected....again need to start all over...so after 30mins...they give you a service number...and suddenly...after a few minutes, your system works again....Sucks
even_steven
post Oct 23 2014, 10:22 PM

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QUOTE(1qaz1qaz @ Oct 23 2014, 10:09 PM)
what do u mean? the Motorola cordless phone?
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Ur unifi account comes with a phone line. Use that number to call la. It will be free.
Zhao
post Oct 23 2014, 10:24 PM

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1300 xx xxxx will be charged even when using the provided phone.
TS1qaz1qaz
post Oct 23 2014, 10:30 PM

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QUOTE(even_steven @ Oct 23 2014, 10:22 PM)
Ur unifi account comes with a phone line. Use that number to call la. It will be free.
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ya im using that ><"
the i call twice and it show up on my bill this month rm15X!!!!
even_steven
post Oct 23 2014, 10:32 PM

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Complain to TM. They will waive it for you. It supposed to be toll free.
EP6CDTM
post Oct 23 2014, 10:32 PM

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QUOTE(1qaz1qaz @ Oct 23 2014, 10:30 PM)
ya im using that ><"
the i call twice and it show up on my bill this month rm15X!!!!
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jiu cook telephone porridge with the operator for how many hours?
SUSfingercrackg
post Oct 23 2014, 10:34 PM

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QUOTE(1qaz1qaz @ Oct 23 2014, 10:05 PM)
wth! ayam baru sign unifi. the unifi hotline need to pay one kah?????
*
call 1st...

then ask them to call your mobile...tell them you run out of credit...

they will call back
mffa
post Oct 23 2014, 10:35 PM

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QUOTE(even_steven @ Oct 23 2014, 10:22 PM)
Ur unifi account comes with a phone line. Use that number to call la. It will be free.
*
Who said,thats gonna be free?..need to pay ler..only streamyx call support are free..unifi need to paid..I use prepaid and b4 this,during the installation time and registration, I have spend rm30 credit..not including problem if my internet down..why la,need to paid..if unifi cheap like singapore x per jgak..hurm
TS1qaz1qaz
post Oct 23 2014, 10:39 PM

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QUOTE(EP6CDTM @ Oct 23 2014, 10:32 PM)
jiu cook telephone porridge with the operator for how many hours?
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not how many hours doh.gif but is a helpline and suppose to be toll free?

QUOTE(fingercrackg @ Oct 23 2014, 10:34 PM)
call 1st...

then ask them to call your mobile...tell them you run out of credit...

they will call back
*
they will?
but still got charges rite?
SUSfingercrackg
post Oct 23 2014, 10:46 PM

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QUOTE(1qaz1qaz @ Oct 23 2014, 10:39 PM)
not how many hours  doh.gif but is a helpline and suppose to be toll free? 
they will?
but still got charges rite?
*
nope...no charge...
and another solutions...be friend with technician that installed your unifi..

he will come and check directly...be friendly...technician sometimes help you more than the call centre...

belanja him lunch 1st time invite ...


then.... drool.gif under table....get his help to open your portla..gib pocket money la bro..

laugh.gif
azbro
post Oct 23 2014, 11:06 PM

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Taken from my old Unifi bills:

Attached Image
TS1qaz1qaz
post Oct 23 2014, 11:10 PM

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QUOTE(fingercrackg @ Oct 23 2014, 10:46 PM)
nope...no charge...
and another solutions...be friend with technician that installed your unifi..

he will come and check directly...be friendly...technician sometimes help you more than the call centre...

belanja him lunch 1st time invite ...
then.... drool.gif  under table....get his help to open your portla..gib pocket money la bro..

laugh.gif
*
i mean when u dial 1300 to ask them call ur cell stil lwith charges ? nop?
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