No need if call from the phone they provided you.
Unifi hotline need to pay?
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 Oct 23 2014, 10:08 PM
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#1
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Junior Member
636 posts Joined: Jul 2005 
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Oct 23 2014, 10:22 PM
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#2
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Junior Member
636 posts Joined: Jul 2005
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QUOTE(1qaz1qaz @ Oct 23 2014, 10:09 PM) what do u mean? the Motorola cordless phone? Ur unifi account comes with a phone line. Use that number to call la. It will be free. |
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Oct 23 2014, 10:32 PM
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#3
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Junior Member
636 posts Joined: Jul 2005
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Complain to TM. They will waive it for you. It supposed to be toll free.
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Oct 23 2014, 11:13 PM
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#4
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Junior Member
636 posts Joined: Jul 2005
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QUOTE(mffa @ Oct 23 2014, 10:35 PM) Who said,thats gonna be free?..need to pay ler..only streamyx call support are free..unifi need to paid..I use prepaid and b4 this,during the installation time and registration, I have spend rm30 credit..not including problem if my internet down..why la,need to paid..if unifi cheap like singapore x per jgak..hurm I've never been charged when calling their support number so far. If use mobile phone, yes they will deduct my credit. I use their phone line no charge. I'm entering my fourth year now with Unifi. If got any weird stuff, I just call them and force them to waive the charges. Last time, for some weird reason my free call code went missing from their system. Ended up charging me for RM4k++ for TM to TM calls. I report to the TM center and they reinstate the code and waive the bill charges. It takes them almost 2 months but I didn't have to pay any extra beside my monthly charges. |
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