anyone using fedex before?

Im buying stuff from Japan and the supplier bear the freight charges. Fine. and they using fedex.

and this morning fedex sms me saying that my items are cleared with duty and custom with total amount of RM138.82.

what the heck? my total value of the parcel is only RM640 (not include shipping) and the duty and custom is about 22% out of my parcel value? not possible right?

fyi, my items are all those plasticware .. bento tools...i check custom import duty rate is only 5% nia leh...

i called fedex to ask for calculation and the rate and he asked me email pulak..really kns..

anyone know if i able to reduce the duty and custom ? the amount is too much for the value I bought.

yes if your declared value of your import goods is more than RM500 includes shipping cost.