2. If I want to post something such as books, clothes, Graphic Cards, etc to my buyer, do I have to buy a box and put it in, or they do provide boxing service (which means I just have to bring the items to them) ?

There no box provided for pos laju.. If the item not fragile u can ask for pos laju plastic wrap@sampul.(not all pos office got) Better be safe


3. When I go to Pos Office, I just click a ticket and wait for my turn, and tell the staff what I want to do?

4a. Do I have to get ticket, line up and wait for my turn to buy the Pos Express ?

Depend on which post office.. some need to take number but some got special counter for pos laju n pos express