Aug 14 2019, 12:24 PM
QUOTE(hamos_wks @ Aug 10 2018, 11:02 AM)
don't buy new edge door. mine the lock rust inside and causing the inner shaft jammed. call the service and their time is not flexible. i feel strange that they not able to make appointment. their man only comes and stop by when they have project around your area. if you really looking for quality one seek for Janus http://www.dnj.asia/
good luck guys!
good luck guys!
are you facing the same issues bro? I have complained to them twice. They came with two different installers (different from my original installer who have installed my doors) to repair when I have complained to them on the jammed shaft issues, my second door are unable to open as the shaft were stuck inside the hole. They want to charge me for future repairs after my one year warranty end. This is obviously a design failure, whereby the hole of the door frame have obstructed the inner hole and the shaft are unable to go in and go out smoothly.
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