QUOTE(chahupping @ Mar 4 2016, 02:58 AM)
so u sending it for warranty?
yup just send..motherboard died within a year..wtf...non of my laptop has a fried mobo in their first year...no matter how cheap they are..MSI Gaming Notebook Thread V3
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 Mar 10 2016, 01:17 PM
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#21
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Senior Member
3,196 posts Joined: Feb 2006 
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Mar 15 2016, 10:46 AM
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#22
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(chahupping @ Mar 10 2016, 02:22 PM) you are making me worry for my laptop now.. service center confirm mobo fried..! |
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Mar 16 2016, 12:16 AM
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#23
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(eatsleepnDIE @ Mar 15 2016, 12:15 PM) errr....may i know what happened? is it because overheating? very scary room fully air cond. hardly use for gaming. just use to surf web and watch movie. product lousy i guess..and each time send in must wait minimum 2-3 weeks cause parts all have to order from taiwan..,wtf.. |
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Mar 16 2016, 12:16 AM
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#24
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Senior Member
3,196 posts Joined: Feb 2006
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i definitely gonna blacklist msi and stick back to alienware..
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Mar 17 2016, 11:13 AM
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#25
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(chahupping @ Mar 16 2016, 02:38 AM) OMG.... btw, which service centre did u send to? i send to kelana jaya there.. |
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Mar 18 2016, 10:29 AM
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#26
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3,196 posts Joined: Feb 2006
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QUOTE(0501024 @ Mar 18 2016, 12:45 AM) Haha dont worry yourself unnecessarily. Until got symptom hahaha... i thought of desktop too but laptop easier to go for presentation etc. i just google..mobo died is very common for MSI  |
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Mar 25 2016, 04:24 PM
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#27
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3,196 posts Joined: Feb 2006
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unit still in service center..as usual the standard reply is "pending parts from taiwan"
slow poke service..totally no standby parts in malaysia.. |
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Apr 4 2016, 09:57 AM
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#28
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3,196 posts Joined: Feb 2006
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my laptop still with SC..damn long..wtf..hmm i think i will face the same windows activation problem too..shit..
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Apr 6 2016, 10:48 AM
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#29
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(0501024 @ Apr 4 2016, 11:34 PM) Wah bro. I saw ur post even before my problem. Ur slaptop still not done??? the mobo fried...waited so long no call no update from them so i call today..they say replacement mobo send by msi taiwan is DOA so have to wait longer again.!!! WTF knnccb stupid MSI service.. i would strongly suggest to stay away from this fuckup brand in the future ..potential buyer read this....STAY AWAY FROM MSIWhats the issue ? |
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Apr 12 2016, 02:07 PM
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#30
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3,196 posts Joined: Feb 2006
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QUOTE(0501024 @ Apr 6 2016, 12:23 PM) bro hellfire, are you in touch with the service center alone or with MSI cust srv rep also? i basically call the service center, MSI KL, MSI taiwan aka HQ etc.. u name it i have it.because my laptop, sent in on 17th, out 31st already. change mobo, ge62 laptop. they told me mobo shipped out on 25th, arrive 29, installed 30th, ready 31sy Their explanation is the first replacement part they send in is faulty and they send another one. So all in all is more than 1 months plus and still no tangible solution. just call me today again and claim they receive part from taiwan dy and need more time to fix it. The hell with MSI. Dont get MSI in future!!! |
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Apr 14 2016, 09:42 AM
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#31
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3,196 posts Joined: Feb 2006
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QUOTE(icemessenger @ Apr 12 2016, 07:05 PM) their products are not cheap, but then the service so terrible. aduh... yes service terrible...just got back my laptop..not a single word of sorry from the Sc guy when i collected my laptop.. lousy msi service |
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Apr 15 2016, 02:51 PM
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#32
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(0501024 @ Apr 14 2016, 08:35 PM) Really disappointed with msi. expensive but dont even have a proper after sales support team. my laptop initially mobo fried. ..send in and the first replacement board come after 1 month..but this so call replacement board faulty...then they have to order another one....BTW bro hellfire, what was the issue? your first replacement mobo was also faulty, and you had to wait for another one? anyway yesterday when starting dota..it crashed...now format reinstalling see if it helps...else i think the hardware they give me is problematic.. |
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Apr 15 2016, 03:09 PM
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#33
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Senior Member
3,196 posts Joined: Feb 2006
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QUOTE(0501024 @ Apr 15 2016, 04:00 PM) man i feel really bad for you. what error u getting when crashed? DRIVER_IRQ_NOT_LESS_OR_EQUAL bluescreen of death,,This post has been edited by hellfire8888: Apr 15 2016, 03:10 PM |
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Apr 15 2016, 03:34 PM
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#34
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Senior Member
3,196 posts Joined: Feb 2006
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err is windows 8...now i am installing it with windows 10
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Jan 26 2017, 10:07 AM
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#35
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Senior Member
3,196 posts Joined: Feb 2006
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bought my ge62 2qf on march 2015. Today the nvidia GPU is dead. anybody else have the same fate as me? Now looking for a more reliable laptop...any suggestion?
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Jan 29 2017, 04:31 PM
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#36
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3,196 posts Joined: Feb 2006
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ge62 2qf they say is 1 year warranty only
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Feb 9 2017, 01:55 PM
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#37
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3,196 posts Joined: Feb 2006
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QUOTE(koopa @ Jan 30 2017, 12:13 AM) ok just check is 2 years. now sending in warranty ...in the meanwhile my 5 years old m11x still kicking ass. |
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Jul 11 2018, 08:14 PM
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#38
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Senior Member
3,196 posts Joined: Feb 2006
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MSI GE62 2QF CPU Fan always fails...decided to change it on my own. The machine is also always overheat. After i apply the thermal paste it is back to normal. A Dota session the GPU temp never exceed 70C and hover around 60C. The MSI shop at digital mall dont wanna help me claim warranty for the Plextor m2 SSD. Ask me claim myself..so sad.. So i end up buy another m2 ssd.
This post has been edited by hellfire8888: Jul 11 2018, 08:19 PM |
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Jul 17 2018, 10:00 AM
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#39
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3,196 posts Joined: Feb 2006
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QUOTE(Aeon_Clock @ Jul 14 2018, 01:50 PM) Gladly, pls let me know how. The over heating issue is due to 1. Faulty fan (replace 1 time before but broken again) 2. I am shocked to see the existing thermal paste is as good as no thermal paste..Unlike the guy below, I play Overwatch only so far on this laptop and its always around 76-78C in air-conditioned room. In non-aircond room, I tested and the temp reaches 82C. Btw, this is my second machine - the first machine I had been provided 1 to 1 exchange for keyboard issue at the time of opening - even that laptop reached 80C when first turn on machine. Very odd. BTW, cool DIY bruh. Can I ask your overheating issue is the SSD? I thought it was the HDD that is giving out heat problems. The SSD has nothing to do with heat issue. Since i am opening it up and the SSD is cheap now, i am upgrading it to higher capacity. Right now the CPU temp is always at 50 C and GPU is 47 C when i am not doing anything resource intensive. |
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