he already has valid issues with this card and been lenghty debated.

feel free to report the specific posts if it warrant mods/staffs to intervene (nature of words used, although name calling wasnt directed to forumers here but to the card itself )

it's being done consciously and on purpose. furthermore, such posts are technically off-topic since the "new name" doesnt mean it's HLB Wise, per se. it could be other cards too.

This post has been edited by cybpsych: Nov 28 2014, 11:26 AM

bs la.

i'm paying my friend's digi postpaid for months now. in fact, regardless of whether tied to autopayment or not, manual payment should always go thru, unless digi has this weird policy (or too rich) to get money from us.

did you swipe before with this Aeon Big outlet?

you would roughly know how long it will take to post transaction. you could be safe, if it usually take 1-2 days to post the transactions. if happened 3 days posting before, then it's risky.

guys, if you have issue with payonline, kindly contact Nuzli during office hour at 03-7787 7236.

he's the one handling errors and payment issue with payonline.

perhaps he can directly answer you/us about the problems recently we're facing.

Hong Leong 'Driving Video Recorder' Supplementary Card Campaign
Campaign Period: 1 December 2014 - 31 January 2015

More info: HLB | T&Cs (En) | T&Cs (BM)



This post has been edited by cybpsych: Dec 4 2014, 07:51 AM

back from Tesco @ IOI City Mall.

confirmed and verified my Wise swipe with CS that this joint is under Grocery category.

2 questions:

1) new card? when did u get the card?
2) do u know your bill date?

FYI, Unbilled Transactions (before bill date) will be in Home >> Account Details >> Credit Card

after bill date, details are in Home >> My Statement >> Online Statement


However, with the introduction of email bill statement, online statement will not generate immediately. eg. my bill date was 7-Dec, online statement has not been generated yet. previously, i can see it immediately.

I guess still need to wait 1-2 days after bill date to get the online statement ready/generated.

try again later today.

usually this happen when accounts are refreshed. They have poor timing, should've do acct maintenance early morning where traffic is at its lowest.

There is a slight difference between transaction/swipe vs merchant claim from bank vs posting to CC account.

In each swipe, the transaction is captured by bank. This transaction is left unclaimed (floating) for 7 days. The merchant need to claim this transaction. Once claimed, only bank can post it to your CC account as successful swipe. If left unclaimed past 7 days, the transaction is failed and removed from your account.

Add on another 1-day delay for HLB Connect to refresh the account details.

Posting delay with HLB sometimes a double-edged "feature". Good to shift the swipe to next calendar month/bill date (u swipe today but wanted it to get posted later). Bad if you're betting the transaction to be posted in current calendar month (to hit 10x RM50 swipes).

I'm with the former method, usually swipe on bill date or last day of the month so that it get posted for next bill or next calendar (cashback reset) if cb already full. I'm buying time to repay the bill

Isn't this too late?

If cancel now, last month's month cashback won't be credited. Still lose.

Only u know and to weigh the benefits of paying AF vs monthly cashback.

Example 1: yes to eligible/activate cashback. no to cashback amount. only those spent within chosen category will get cashback, which will be RM5 (10% of RM50 petrol only).
Example 2: no cashback at all. minimum 10 transactions must be each RM50.
Example 3: same as example 2.

This post has been edited by cybpsych: Dec 25 2014, 05:17 PM

yup, RM49 cashback for both petrol and mobile.

under Wise's Utilities category, only Syabas and TNB eligible. Telekom not in any categories cuz neither mobile nor utilities.

pay digi via uobpayonline, yes.

bolded: as long as you have achieve min 10x RM50 transactions, any amount more than that within categories will be given cashback.

Example 5;
9xrm60=rm540 (petrol)
1xrm40=rm40 (mobile)
1xrm80=rm80 (out of 10 category listed, e.g Telekom)
Cashback=rm58
Remark:min 10 transactions achieved n 10minimum rm50 swipe achieved

This post has been edited by cybpsych: Dec 25 2014, 05:52 PM

yes, both TNB and SYABAS can be paid at uobpayonline and under UTILITIES category.

inaccurate from ur sales agent.

after qualify the 10x RM50 transactions, any amount within selected category will still eligible for cashback.

not necessarily.

i did this on 1st month after gotten Wise card. 2nd months onwards, i started to consolidate with other expenses (mobile and grocery) from family member

once spending pattern normalized and gotten to know the usual merchants, you can start preplanning and do your own tracking.

cashback calculation (including the 10xRM50 transactions) is per calendar month; based on posting date

cashback given on the following 28th.

bill date has no relation to the cashback.