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AMD (Malaysia) Official Thread
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seichirosano
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Jun 12 2017, 09:46 PM
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Getting Started

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guys, is something wrong with my ram or my mobo, cause sometime when i enter bios the ram stated is in dual channel, sometimes in single channel but still shows total of 16gb. but when i enter cpu-z it shows dual channel.
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seichirosano
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Jun 13 2017, 09:04 PM
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Getting Started

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QUOTE(keledek @ Jun 13 2017, 01:38 PM) May i suggest do simple tests first Revert to default ie no overclocking setting 1) Check RAM health - install only 1 ram stick - use built in Windows Memory Diagnostic - search memory and you'll get there. Test for each RAM stick More extensive may use Memtest86+, also check each stick separately 2) If RAM is ok, then maybe mother board issue Just a suggestion bro, i've heed your advise and did ram mem test, though i didn't unplug and test one by one. (both are ok) another thing i found out is that my ram CMK8GX4M1A2666C16 is not listed in asrock QVL list, is that one of the reason that its acting this way? the model name is so similar
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seichirosano
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Jun 14 2017, 11:34 AM
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Getting Started

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QUOTE(keledek @ Jun 14 2017, 08:31 AM) Hi, QVL List is a "guide". ie not all RAM listed will work at rated speed and vice versa. Do you have a friend with another RAM kit that you could borrow and try? if problem persist maybe its the motherboard unfortunately no. but now somehow i have issue booting from cold now. need go bios and reset xmp profile 2.0 and bios auto restart 3 times then can boot to windows, otherwise will stuck at "Asrock Sapphire" logo (booting from cold or setting the profile to auto).
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seichirosano
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Jun 14 2017, 12:44 PM
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Getting Started

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QUOTE(keledek @ Jun 14 2017, 11:52 AM) Hi, Sorry to hear that Boot cycle is the bios AM4 boot training, if fails to boot up from cold. This can be reset. I set mine to 1x only so if cant boot to all default/auto setting, to be able to boot to windows. If you get to bios and set XMP 2.0 it will try to boot train and if cant it will boot to default. So if to leave on default dont set XMP profile (leave it auto) I did get the lock screen on boot with code 4d error too before. usually clear CMOS button settles this issue Just to share, my RAMS RC (DRAM) timing only works on 58 to hit 3200MHz. relax or tightening timings will not boot at all and go default. I m certain future bioses will find more memory holes to correct on more memory kits now i understand why cant run on 2666mhz after you explained, after boot cycle 3 times i think they set it back to default setting meaning xmp profile still not working for me and if i set it to auto instead of xmp profile can't boot at all, all light indicator on but cant reach windows.
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seichirosano
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Jun 14 2017, 05:10 PM
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Getting Started

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QUOTE(Someonesim @ Jun 14 2017, 02:01 PM) Try set SOC voltage higher. From my reddit reading, it affect cold boot stability, or at least set it manually. https://www.reddit.com/r/Amd/comments/66ggj..._compatibility/Mine TridentZ RGB 3200 only can run 2400 @ agesa 1004 then after agesa 1006 can run 2933 now but need pump a bit memory voltage. Are you at least able to run DDR4 2400 ? Most people's RAM can at least run at that speed. will go home and try to run at 2400 mhz, haven't try that. thanks for the suggestion! running on higher speed can get slightly higher fps? cause recently no idea why my fps increases quite a bit. about 20~40 on 2133mhz all the while.  (after agesa 1.0.0.6) This post has been edited by seichirosano: Jun 14 2017, 05:10 PM
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seichirosano
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Jun 16 2017, 11:17 PM
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Getting Started

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QUOTE(keledek @ Jun 14 2017, 01:23 PM) Hi You can try set xmp profile but choose lower speed ie2400 (in the speed drop down menu) and see if you can get into windows If you could then you may try overclock it slowly upwards to 2666mhz by relaxing timings, up soc voltage or change proc odt to around 60 ohms.... the choices and mix is long. Maybe the sifus here can guide you bro, i think i've found the problem. today after i can't boot into windows (stuck in Asorck | sapphire screen) i've went ahead and try each ram. i tried placing 1 ram at a time and boot, Ram A did fine but Ram B can't boot. After that i try to set XMP profile on Ram A and Woila!! it's running in 2666mhz with 1.2v so im guessing the Ram B is causing the issue.  but the sad thing is don't know whats wrong with Ram B, i've messaged the seller see what he can do.  oh ya, another funny thing is i've tried playing both ram and boot Ram A in slot 2 / Ram B in slot 4 can't boot. but if i did it vice versa it can boot. :confused: not sure about this but Ram B seems to be always in Dual in cpu z under spd tab. Ram A will be single. This post has been edited by seichirosano: Jun 16 2017, 11:59 PM
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seichirosano
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Jun 17 2017, 12:23 PM
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Getting Started

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QUOTE(keledek @ Jun 17 2017, 11:25 AM) Hi, Try use typhoon software (its free demo) and see each RAM stick information and compare them. a kit should be almost identical pair at least you know that your RAMS are not a good pair/kit try to get exchange (the pair/kit) 1 to 1 if possible i tried finding in google but i didn't find any typhoon software. this ? "AutoRun Typhoon is a Multimedia Presentation tool that integrates Menus, Web Sites, PDF files, PowerPoint presentations, videos, slideshows or just about anything else you'd like into professional, attractive presentations".
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seichirosano
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Jun 17 2017, 02:58 PM
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Getting Started

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QUOTE(llk @ Jun 17 2017, 02:37 PM) ok thanks a lot! can i do it with both ram installed? because my second ram can't be booted alone, most be accompanied by other ram. and replied from seller already, need to RMA
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seichirosano
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Jun 17 2017, 03:34 PM
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Getting Started

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QUOTE(llk @ Jun 17 2017, 03:02 PM) This software is used to repair ram's spd be careful when u try to play with it. Since seller allowed you to rma why not just return back? ops, i thought only read the info within the ram and compare it. then its fine, i won't fiddle the setting. might as well just send back. was hoping that can get 1 to 1 exchange on the spot though.
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seichirosano
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Jun 19 2017, 06:05 AM
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Getting Started

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QUOTE(AMDAthlon @ Jun 18 2017, 05:09 PM) I seems to have the same problems with you. I can boot fine to windows with both sticks but sometimes 8gb of it is reserved in task manager, sometimes 16gb is available as normal and Sometimes it will cold post 3 times Is it because one of the ram is Dual Rank and the other is Single Rank? This is frustrating because my overclock settings are not applied due to this ram problems  It may work for awhile, but after restart cold post again What did you do? i continue use the single channel one and send the dual channel one back for checking. *Update, now even 2666mhz 8gb on the single stick also not stable, after restart will revert back to 2133mhz but can't OC back to 2666mhz, not sure is mobo slot 2 problem or what will go home and try slot 4.  same with up voltage to 1.35v still can't get 2666mhz. This post has been edited by seichirosano: Jun 19 2017, 11:19 AM
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seichirosano
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Jun 23 2017, 06:51 AM
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Getting Started

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QUOTE(AMDAthlon @ Jun 22 2017, 09:09 PM) I think BIOS 2.50 has some problems with the Corsair RAM. Before this(on older BIOS) i could set 2666Mhz with single stick of corsair. Now even single stick not working at 2666Mhz Guess gotta wait for another update from Asrock..  you try single stick on slot 4, current result for me are stable to run 2666mhz on xmp profile. no idea why slot 2 not stable
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seichirosano
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Jun 24 2017, 12:39 PM
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Getting Started

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QUOTE(llk @ Jun 17 2017, 03:02 PM) This software is used to repair ram's spd be careful when u try to play with it. Since seller allowed you to rma why not just return back? latest update, seller tested with memtest (intel rig) and the ram is fine. so i really dont know what's wrong anymore.
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seichirosano
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Jun 24 2017, 01:34 PM
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Getting Started

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QUOTE(llk @ Jun 24 2017, 01:10 PM) Most likely is compatibility issue, if you have extra money i suggest u just buy either Gskill Trident Z C14 3200mhz or Gskill FlareX C14 3200mhz, both are using samsung b die chip which do not have issue for Ryzen. i dont think i'll fork out any more cash for ryzen ram, just pray for the next update that fixes this problem.
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seichirosano
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Jun 26 2017, 08:17 PM
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Getting Started

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QUOTE(AMDAthlon @ Jun 26 2017, 03:40 PM) Same for me.. Gotta wait for next update hopefully asrock fix this problem.. What gpu u using though? Some people said ram speed only shows large difference if using high end gpu like gtx1080/titan but not like gtx1060/rx470. Or I'm wrong? no idea, but im using rx 580.
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seichirosano
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Jul 15 2017, 10:26 AM
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Getting Started

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not sure this is common issue but happen since i build this rig, when i shutdown my computer there's a sound like metal hitting the fans sound "teng". it only happens when i shutdown / force shut down by holding on power button and bios restart when setting dram timing.
and when my monitor went to sleep or off (15 minute). i tried open back my computer by moving my mouse / pressing keyboard but the screen remain black but my cpu is still on. the solution is, i have to restart everytime it happen. my power settings are in high performance.
cpu : ryzen 5 1500x gpu : rx 580 nitro+ LE mobo: x370 gaming k4
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