Farewell 4mbps club, hello 8mbps club

I didn't keep track of SNR of 4mbps connect, but here is the current stats on 8mbps. Hope it helps.

Click to enlarge

Not weird...quite normal for the line rate to be set higher than the connection's best effort rate. There has to be allowances ATM and other overheads which eat into the line rate. If the line rate were set exactly at 8mbps, the consumer would never be able to attain the best effort speed. Eg if your 4mbps connect were set to exactly 4mbps, you'd get 3+mbps at best.

No idea about that. I'm getting the promised best-effort speed, so I can't complain. Will try to run a speed test again at other times.

When I was on 4mbps, at times I'd get sustained dl speeds of 490+kB/s...maybe I'll get near or around 1000kB/s during the "quiet hours". Either way I have to be content...got no other choice

Tried to click n view yr screenshot...only saw a black box. The thumbnail is visible on yr post though.

Anyways, no matter lah. Mysterious are the ways of TM's ADSL, as much a mystery as how they give out promotions to current subscribers...

rm140/month plus gst for 8mbps

OK I see yr stats now. Yr downstream SNR is 8.2db higher than mine, upstream SNR is 0.2db lower than mine.

Yr downstream line attenuation is 18.1db higher than mine, and yr upstream line attenuation is 4.5db higher than mine. I think overall my connect is better. Do note that my modem measures in 0.1db, so "200" for downstream SNR is actually 20db, not 200db.

I dunno if u can get that price over the counter at TMPoint. TM phoned me with the offer price. Anyways, hope u can get it!

If new customer, one should be able to get that promo price over the counter.

The story could be quite different for existing customers wanting to upgrade over the counter.

See https://forum.lowyat.net/index.php?showtopi...893&hl=streamyx

If you wish, try asking TM to see if existing subscribers may avail of that promo, and do let other 4mbps users know the result. Hopefully u can get it too.

Anyways I'm off to pick up the hypp tv box from tmpoint

Thanks! I got the box and while I was at TM Point, I did ask the staff about existing subscribers and that promo. The news is not good... She said that TM HQ chooses the current users who receive the promo, and that if existing subscribers walk in to upgrade to 8mbps, they have to pay RM160/month.

This got me thinking...what did I do to get the promo price? I've never been late with payment b4, but I am sure many other users are prompt and good paymasters as well.

Maybe...just maybe it's due to all the times I reported vandalism of TM equipment, open doors of those grey upright cylinders by the highway (I once wrapped one up in plastic and duct tape b4 reporting it; the door was broken), vines and creepers weighing heavily on telephone lines, and one case of a dangerously leaning pole due to erosion a few months back. Perhaps someone at their HQ took note of that....i dunno.

You don't wanna know what I think when I recall what my friends in a certain neighboring country are paying for 200mbps connects...yes..that's TWO HUNDRED MEGABITS PER SECOND

Sigh...such is our lot in life...just gotta make do with what we can get.

U can ask the nearest TM Point or electrical shop to recommend a contractor. Years ago when I had to change my wiring, I asked the staff at TM Point and they gave me the contacts of several wiremen. The one I hired did a very fast and good job.

Yup...no regrets in upgrading...even tho the free hypp tv is seldom used.

Go for the connection which u will be worthwhile for your needs, and u feel comfortable paying for.

I can get unifi if I wanted, but I'm not a heavy user and don't really need the higher up/down speeds, nor do I feel ok with the unifi price...it's simply not worthwhile for me.

Should you upgrade to the 8mb package and find it's not fast enough, then switch to unifi...there's no penalty in this case for breaking the streamyx contract. However I think I read somewhere that the unifi promo price just ended recently.

No block, no throttle.

When I was on 1mbps and 4mbps, i often torrented at the full speed of my connect, when condition were right.
Don't confuse lack of seeders or many seeders who throttled their upload rate, with ISP throttling.
And I am a light user, so am probably not targeted for throttling by TM. YMMV.

I kena miscapped so many times (at least 5 or 6 times) when I was on 4mbps. Each time it happened, I'd lodge a complaint. TM HQ even phoned me to say they were launching an internal investigation...and that was the last I heard about it.

Now I'm on 8mbps and one time miscap/misconfiguration happened...my speed maxed out at 2mbps. I lodged another report and it was resolved the next day.

TM wants to charge us for on-site visits from their technicians if the fault is not theirs. OK fine! In fairness, we should be able to charge TM each time we have to lodge a report, and for spending time waiting for their technician IF the fault lies with TM. Our time, energy, frustration, disruption of service should be worth something.

My numerous cases being miscapped at lower speeds was subject to an internal investigation (according to a chap from TM's HQ who phoned me).

I have a suspicion that miscapping cases may be related to those who offer "unofficial" higher speeds for a fee: lower A's speed and hope that A doesn't notice, increase B's speed (for a fee) while keeping the total bandwidth allocated for an area the same.

You can compare yr modem stats with the figures on post #1 in this thread.

Your up/down data rates are capped too low. There is a loss in speed due to overheads, so in order to get 4mbps down and 512k up, your rate must be over 5mbps down and 600+k up in order to compensate for the overheads incurred.
Explanation of DSL overhead with TLDR version: http://www.dslreports.com/faq/13841

Recommend you call 100 and ask them to change your port configuration to the proper speeds.

Optional (if u have spare cash): a better-quality modem could improve your surfing/wifi experience.