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Streamyx Streamyx 4Mbps Club V6

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chenhui87
post Nov 8 2017, 11:57 AM

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QUOTE(altk1989 @ Nov 8 2017, 11:56 AM)
Source?

If true then its prove TM Marketing team really stupid like i dunno what to describe......
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just now use TM live chat to ask, she ask me refer to TM point..WTF. vmad.gif
chenhui87
post Nov 8 2017, 05:17 PM

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QUOTE(altk1989 @ Nov 8 2017, 12:13 PM)
lel why you all struggling with 30mb vs 50mb while i just enjoying 100mpbs  biggrin.gif  biggrin.gif  biggrin.gif
Bro, you think we all like 4mb and 8mb while theres already 100mbps with similar pricing?

If we have choice we also want 100/300/500mbps with TIME.

You just lucky that TM deploy UNIFI in your area with money from us overpricing subscription,
so no need act like you the first one discovered it......
Theres already UNIFI Thread outside, so no need come to showoff here...
sweat.gif  sweat.gif  sweat.gif
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rclxms.gif rclxms.gif thumbsup.gif
chenhui87
post Nov 22 2017, 05:13 PM

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QUOTE(XyreNNN @ Nov 21 2017, 02:22 PM)
Thank you for your reply. I just called 100 again and they clarified that the issue was due to accidentally downgrade to 2mbps. Seems like they had restored the setting but now the bandwidth goes down to 4095 kbps with high ping (around 200ms).
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just call again ask them to upgrade to 5112 again, if not then complain to MCMC. tongue.gif
This is wad were I do everytime.
chenhui87
post Nov 27 2017, 08:21 AM

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QUOTE(XyreNNN @ Nov 24 2017, 12:41 PM)
I spammed them on the LiveChat until they agreed to send a technician to my house. Then I asked the technician to pump up the speed to 5119. Issue settled.
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wow, I have to complain to MCMC everytime when they lower down my port download stream to 4096..
I call 100, they just replied, we have provide 80% of the package speed based on best effort policy.sux!
chenhui87
post Nov 27 2017, 11:32 AM

♥Jigeumeun So Nyuh Shi Dae♥
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QUOTE(XyreNNN @ Nov 27 2017, 10:39 AM)
There are several ppl who just follow the 80% rule without considering other factors. If you are lucky you can get the rest who are considerate enough to call a technician for you. In my case my speed was fluctuating between 2- <3.2 mbps that's why he decided to send me a technician. Keep in mind that you may be charged RM 50 if the nature of fault is on you but not TM.
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I have dealing with TM for many years, I know which is cause by our fault or TM. I have few modems and routers at home to troubleshoot and familiar to TM troubleshooting method. tongue.gif
everytime, the operator will ask the same questions, ur connection is direct or connect to wifi bla bla bla... puke.gif

chenhui87
post Nov 27 2017, 02:16 PM

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QUOTE(Solomonzz @ Nov 27 2017, 01:46 PM)
Sometimes dealing with them is more of a pain then the slow speed when my speed was under 1mbps and I called them they just keep saying the same thing and wasted 45mins before they send Me a technician
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that's why I am lazy to complain to them more than twice, call once cannot settle, straight make report to mcmc. tongue.gif

chenhui87
post Dec 11 2017, 11:30 AM

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recently I encountered a problem, DSL and internet light on my modem, but unable to browse, I thot that was wifi problem, then I connect it using lan cable, also cannot browse, anybody have idea about this issue? call 100, they said no problem to my port also.
chenhui87
post Dec 11 2017, 12:11 PM

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QUOTE(kiritoffx @ Dec 11 2017, 11:43 AM)
not sure ur prob same as me or not but try re call 100 ask what the streamyx password. it happen to me before like u but it turn out tm reset my password to default
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the both DSL and internet light is on, that's mean nothing to do with the password.
I have to swith off the modem and restart to get the connection back. vmad.gif
chenhui87
post Dec 12 2017, 11:26 AM

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QUOTE(kiritoffx @ Dec 11 2017, 05:24 PM)
i not sure how it related to me but when i changed new router, setup everything dsl, internet and wifi led are on but cannot connect to internet. so when ask 100 cs, he said everything fine from both sides, reset port and everything, so just take a chance, i asked the streamyx password, turn out tm reset to abc123

i shocked and asked who and why change without permission and why my led dsl and internet on? the cs just said maybe glitch due transferring database to new site (unifi), if u check my previous post, i think ask how to change new streamyx password on new unifi site before

so this is my problem before, i just told so it might be same as u. wont take minute to verify u password, no need to be angry
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I am not angry to you, I am show anger that I need to restart after browsing problem.
I don't really get your mean, u mean tm reset the password? but why still able to connect?
If the password reset mean unable to login ISP, the internet light shouldn't be on.
chenhui87
post Dec 12 2017, 12:17 PM

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QUOTE(jimlim007 @ Dec 1 2017, 11:07 AM)
[/spoiler]

i am still 4mb rm88 unicool , no free upgrade  shakehead.gif
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me too bangwall.gif
chenhui87
post Dec 13 2017, 10:11 AM

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QUOTE(kiritoffx @ Dec 12 2017, 12:43 PM)
i know it should be unable to login, that why it almost drive me crazy when all led are on but cant browse internet. so i just accept when cs said something like glitch and something shadow copies from database transferring process
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I reset the password, the problem still exists, what to do?
is it due to I set my DNS as google DNS?
chenhui87
post Dec 13 2017, 11:55 AM

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QUOTE(kiritoffx @ Dec 13 2017, 11:49 AM)
not dns, i also set to dns google in my router,

do u hv other router to test? if other router still cannot, u dont hv any choice except to book tm tech to come to ur house for checking e/thing like wiring etc
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I figured it out this problem only happened during peak hour, 9pm to 12am....
after 12am then no problem...10pm to 12am normally is my time to ply online game. vmad.gif
chenhui87
post Dec 14 2017, 09:45 AM

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QUOTE(4EveRLonE @ Dec 13 2017, 04:23 PM)
Lose my battle with TM in arguing free speed upgrade from 4mbps to 8mbps where receive a SMS stated due to "technical limitation,can't upgrade etc" after raised support ticket through TM live chat. Managed to get their attention to call me up after sending a email with facts of VF cabinet nearby my house. At the end TM told me my line are not supported with 8mbps because it is under VB cabinet (which i never saw it nearby my housing area) rclxub.gif . Guess that I can only stuck with it for a long period of time cry.gif
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you went to tmpoint to request free upgrade?
chenhui87
post Dec 18 2017, 09:47 AM

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QUOTE(JuneResources @ Dec 17 2017, 07:46 PM)
If I request cs to change password, like that cs also know my password as well?

Feel like you call credit card cs, then ask them help me change password to "gotohell". Then what is the point of confidential?
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then why you can provide confidential info to the CC CS?
1) ic number
2) mother maiden name

you can just say "gotohell" you know who I am? just reset the password and keep your mouth shut tongue.gif

chenhui87
post Jan 10 2018, 08:22 AM

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yesterday when I triggered my modem router setting, I found that the download rate in modem status changed to 10mbps.
I quickly checked my account at unifi.com, wow, free upgrade from 4mbps to 8mbps..

chenhui87
post Jan 11 2018, 09:48 PM

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QUOTE(Exeunt @ Jan 10 2018, 06:24 PM)
so how much you paying now ?
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RM88 exclude gst brows.gif

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