thanks buddy. will look onto it.   

Me also got frequent disconnection (usually every 1-2 hr), Last time I complain about 4 time in a month, IN A FUKIN MONTH!!!, one time complain the internet go down for a week, those fuckers made it worse

Lastly i didn't want to call TM no more, keep hearing the same shit over and over. Keep telling them that there are a problem with my SNR Margin but those fuckers keep saying it's stable. Me myself learn about communication in college so i know when it is fukin BAD!!!

My SNR margin in 6.6 Db, FUKIN 6Db!!!   not even nearing 10, one time they fix got SNR margin above 10Db a few minute later drop back WTF!!!

Anybody experience same as me? and know how to fix it? please help, cant stand no more of this frequent disconnection
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the same issue keep on rotating few month

1) Frequent disconnection
2) complain to 100, then frequent disconnection solve
3) after frequent disconnection solved, download speed dropped, 4.3~4.5mbps to 3.4mbps
4) complain to 100, TM replied already provide 80% of the speed, my plan is 4mbps
5) lodge complaint to MCMC/CFM, download speed go back to 4.3~4.5mbps again

every few months I was doing the same rotate job, anybody here have the same experience?

guys.. is there any problem with streamyx now? just got dc-ed Wednesday, and i encountering buffering on YouTube so i login to my router to realize my speed kinda capped at 2mbps. so 1 pick up my phone and dial 100, during the dial process (didn't speak with person yet, at those press 1 to bla2..) my modem auto dc-ed and get the original speed. so i stop the call, use it and~~ it dc back and recap me at lower speed. repeat the process and i gain my original speed.

already drained..what to suck anymore.. too bad TIME is only available in high rise building..

using TIME during my study for 3 years. I would say they are the best
lama2 problem come back, same process. complain to MCMC. endless cycle 

Just be calm and talk like in positive mannered, they're human too. The higher ups are taking serious about service request, they have like 24 hours responds policy or HQ will contact them directly. Keep making reports til they actually fixed it, don't stop. You can ask about your report status every 24 hour, because they have to update every 24 hours, else, what I said earlier.

Do u manage to get 4Mbps after the complaint? Didn't know that getting 80% of the subscribed speed can lodge a complain like this as mentioned in their policy - best effort policy to get at least 80% of the subscribed speed. Mine also capped at 3.2-3.4Mbps for 4Mbps package. But mine have none issue neither disconnection at all so far, can I lodge a complaint like urs regarding the speed upgrade?

Too bad my case no point to complaint because my SNR and attenuation is quite bad as mentioned by others so no point making complaint

    Wow have to go thru so many hassles just to get back <0.8Mbps speed.

Hello, anyone can recommend me a router/modem combo for streamyx? I am looking for one with the option to set bandwidth limit by ip address .

I had tenda D301 before and can limit the upload and download speed based on IP but it went kaput and the RMA process is a major pain in the ass. Have to keep asking the shop for update etc2.

Any other model/ brand that can be recommended? preferably brand with less hassle when it comes to rma.

thanks!

alright thanks for the suggestion, will look into it. 

is it difficult to migrate the setting over from the default D-Link modem-router unit?
i have been considering to change the original router for some time now, but scared difficult to setup.

any sites or reference which can refer to the settings?

Nice!

By the way, which model are u using?

it is safe to ask cs to change streamyx acc pw? since new site dont have setting to change it ourselves

TM is here to troll us again. Behold the new RM99 UniFi Lite plan with same 10Mbps speed.

https://amanz.my/2017150563/

is it possible to setup connection directly from streamyx modem to pc and disabling wifi? my wpa password have been hacked twice in a few month.

just did this in TM point, streamyx 4mbps upgraded to 8mbps @rm89 with 2 years contract.

not sure, but 10yrs ago, when i applied 4mb student free small laptop time they also say 2 yrs contract only, but then terus pakai till now with rm88/month. if anyone got experienced need to renew contract to normal package kindly share here. i think they suppose not doing so.