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Bro, for OCBC Bank Premier Banking, my RM fills the form(s) but I have to personally go to the cashier to deposit cheque or cash. It's also the same for my other PB, i.e. Alliance, HLB, SCB, RHB and UOB, where I need to go to the dedicated PB tellers/cashiers. But like
munkeyflo said, for general transaction, i.e deposit and withdrawal, we can just go to the tellers at general baking hall. However for OCBC and Citibank if we do not want to see our RM, we still need to go through a Personal Banker in the general hall even if we want to just deposit/withdraw FD with the tellers.
And why close PM with OCBC? OCBC PB no penalty fees whatsover or need to maintain minimum AUM.
Each bank will assign you only one RM (Relationship Manager) for Premier/Privilege/Priority Banking at any one time. And my RM with OCBC, UOB, HLB and Alliance keep changing. Only the RHB RM is the same since the day I signed up for Premier Banking.
Any bank staff that have clearance to check your account can see where you live (i.e. your address is in their system). Some RMs are really helpful and are willing to drop by your place to collect cheque but it's not in their scope of work.
OCBC used to have a team of mobile bankers that caters to yuppies where they will go and meet you, don't know if this team is still around.
Now, do you guys know that UOB Privilege Banking will sent a BMW 5 series to your house to pick you up if you are purchasing their investment products. I am not kidding.
BMW 5 series.
You must've purchase quite a large sum for their investment products. Next time if they ask me purchase any investment products, I'll ask them come my house to pick me up in 5 series first.
1. Maybank
2. HL Bank
3. Allianz?
4.
5.
6. Ambank?
7. Affin
8.
9. OCBC
10. SCB
11. CIMB
12. HSBC