My uncle switched to DIGI from Celcom using MNP yesterday afternoon and now his celcom line terminated but his DIGI line still not active before that he received msg from DIGI saying when celcom line terminate his DIGI line will be activated. But till now no line. Call the service center 016-2211800 so many times wait more than 5 min till nobody pickup and sometime just dc like that. Any other number can call up? Thanks.

You need to wait for 1-2 days.

wait atleast 1 or 2 days.

What? But the guy in DIGI told us 1 day only? And if still not active why they terminate the celcom line?

on off device...and 1 line should active..not both inactive...

anyhow, happened to me once...from tunetalk to celcom, both inactive...

lol...wait few hours then only got line with new telco

That thing i don't know. I change from Maxis to Altel takes almost 2 days. Maxis sent to me message "Thanks for being with us bla bla bla", and then I replace maxis sim to Altel Sim, and i can start using Altel.

Celcom = Deregister
Celcom = Cut
Digi = Register
Digi = Port 019 to 016 server
Digi = Activated

thats why need 1-2 days.

OK still need another day but don't know why they send message "Your line about to be activated by DIGI, please replace your SIM card as soon as your current line stops working"

Thanks all for respond....

digi customer service mmg lahanat wan

nasib i no need call them else i rage and change again

I think TS uncle didnt replace sim card yet..
Last month it only took me 1 day +. Once I received SMS, I just switched to DIGI sim card, straight away can use.. But since I'm impatient, they didnt have time to reset my internet configuration. LOL

Shouldn't the new telco give a temporary number first?

Currently, not in Malaysia, so pardon the ignorance.

At least MNP here will get temporary number first. Then will get sms after number is ported, asking to restart device.

I just ported umobile prepaid to digi postpaid. went fri night to a dealer, about 8+pm. he only submitted the paperworks Saturday morning, Saturday 12:30pm umobile send me msg bye bye. Immediately put in digi simcard and was calling ppl already.

I guess I got the long stick.