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 Peugeot 408 Owners/ Fans Thread [V3], Motion & Emotion

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Newbie838
post Aug 8 2014, 06:09 PM

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QUOTE(cwkhang @ Aug 8 2014, 04:27 PM)
good outcome there.. may I know which SC..
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Glenmarie. They did test the car. Then I watched from the waiting area as they tried to figure out what was wrong in the workshop area. They noticed the rubber seal that I purchased from our bro EP6CDTM but didn't say anything....so that's good. smile.gif
Newbie838
post Aug 8 2014, 06:36 PM

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Hey guys, what engine oil was used for 408 NA? They used Syntium 800 which is a semi-synthetic oil for my service. Is this right?
Newbie838
post Aug 9 2014, 05:31 PM

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QUOTE(Pugbunny @ Aug 8 2014, 10:42 PM)
For NA,  SC either use Synthium 1000 15W/50 or Total Quartz 9000 INEO ECS 5W30.
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I wonder why they used Syntium 800 on mine. That's what it says in my receipt and the total cost was only RM200.70, which was cheaper than expected.

I didn't feel any difference while driving though. In fact, after using a 15 year old pick up truck for a week, my car felt smooth and powerful. Lol.

This post has been edited by Newbie838: Aug 9 2014, 05:33 PM
Newbie838
post Aug 11 2014, 05:03 PM

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QUOTE(SKYjack @ Aug 11 2014, 04:36 PM)
I have not seriously looked at the EW10A engine,but I believe it to be the same. NA bro's can confirm! My former NA, Bimer E46 was running at 90,I think most Contis do!
That's good,I'll take along my Ipad and hang around at the waiting room.
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Mine's at a constant 90.
Newbie838
post Aug 15 2014, 11:13 AM

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Hey guys,

I've got yet another problem with my car. This time its the gearbox. It jerks when changing gears but its intermittent. Happens once or twice a day.
A couple of days ago I was driving up hill and the gearbox jerked while upshifting automatically. It was kinda stuck in between gears and my car stalled for 1-2 seconds.

I've complained about this to the SC before but we weren't able to reproduce it during the test drive. All they did was reset the gb but it didn't help. Any thoughts?
Newbie838
post Aug 16 2014, 03:21 PM

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QUOTE(SKYjack @ Aug 16 2014, 09:51 AM)
This is a tough one la bro. The hantu goes into hiding when you want to catch it. You just got to continue till the jerks are more frequent.

In the mean time email Clic,provide them with as much info as you can. Info like speed,rev,engine temp,air temp,road gradient,pax load,jerk duration, at the time of incident could be helpful.
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I thought so too but its quite humiliating when it happens with passengers in my new car. Adding this, it adds up to 10 issues in just 6 months and this is not even counting the issue with outside air/smoke getting in which i find is ridiculous to be "by design" in this country.
Beginning to think I got a lemon here. Hmm....

1. Vibration noise from 3rd brake light (Fixed)
2. Vibration noise from pillar where the seatbelt is
3. Vibration noise from dashboard
4. Plastic around gear shift lever squeaking (Somewhat fixed. Still there sometimes).
5. Faulty driver's seat frame (Pending parts)
6. Windscreen washer DOA on day 1. (Fixed)
7. Noisy suspension with rattling noise
8. Brakes intermittently don't work properly. Paddle becomes hard and the vehicle doesn't slow down fast. Need to release pedal and press again (Happens a couple of times a month and very rare, but what if it happens at the wrong time)
9. Gearbox jerking
10. Wind noise from driver's door (Pending parts)

This post has been edited by Newbie838: Aug 16 2014, 03:23 PM
Newbie838
post Aug 16 2014, 10:24 PM

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QUOTE(SKYjack @ Aug 16 2014, 08:32 PM)
Ouch that hurts,really hurts! Don't give up hope bro, I don't think you got a lemon. I hope all will be sorted out. icon_rolleyes.gif
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I hope so too mate. Gonna keep complaining as long as I can.....or until I have enough saved up cash to burn on another car...lol.
Newbie838
post Aug 18 2014, 07:54 AM

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QUOTE(giko @ Aug 17 2014, 10:07 PM)
I did just that - plugging in the thumbdrive after I turned on the player but, as stated in my earlier post #538
it may be due to the drives as my 250mb & 4gb drives are ok but not the rest. Anyway there're plenty of radio stations to listen to. TQ  biggrin.gif
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Have you tried doing a full format of the thumb drive? Not quick format. I had numerous issues with mine which were solved by formatting the drive.
Newbie838
post Aug 18 2014, 11:15 PM

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QUOTE(giko @ Aug 18 2014, 05:49 PM)
NTFS formatted:-
1. 16gb - kept on loading
2. 2gb Kingston - kept on loading

FAT32 formatted:-
3. 8gb Kingston DT Mini Slim - kept on loading
4. 4 gb SanDisk Cruzer Blade - good!

FAT formatted:-
5. 250Mb (oops, actually it's 128mb not 250mb) - good!

From the above results, maybe NTFS formatting is the problems???  hmm.gif
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The player doesn't read NTFS
Newbie838
post Aug 21 2014, 10:49 PM

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QUOTE(SKYjack @ Aug 21 2014, 07:07 PM)
A lemon can popup with any brand. It is to do with manufacturing process, as it is not cost effective to ensure every component made is 100% serviceable. The more innovative a brand is, the greater chance of a lemon. This can be a multi-page discussion. To keep it short lets put it down to buyer's luck. 

A franchise holder will do his best to fix the car to it's original state. If the results are unsatisfactory,the descent thing for the dealer is to provide a replacement. I doubt if this the practice in Bolehland.My heart goes out to bro hongjoo,I hope your car is fixed. Now here is an opportunity for Naza to catapult it's business to cloud nine. Replace this car and you'll be talk of the town! Give that surety to customers,Peugeot the brand will reach a new level.

Getting a lemon is actually very rare. It can happen to anyone with any brand. This is my 2nd Pug. Will I buy another........you bet I will! biggrin.gif
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Very true. It can happen to anyone.
This is my first Pug but 3rd in my family. My dad had a 504 GTi and a 505 in the past. Fantastic cars. The 504 GTi had power that seemingly came from nowhere and would rocket past traffic after 2000rpm. The 505 did not recognize speed bumps....they did not exist, so we never slowed down for one. They were the reason I even considered getting a Pug, but alas, my 408 NA is problematic. The gearbox jerking problem seems to be getting worse.

Anyway, good luck to you hongjoo. I'm already thinking of replacing my Pug with another make if the SC can't fix it by next year. I can't imagine what you have gone through.
Newbie838
post Sep 4 2014, 12:23 AM

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QUOTE(speedysam @ Sep 1 2014, 08:26 AM)
wassup guys!
any solution for wind noise especially at driver side? SC glenmarie agreed to chnage the rubber door for driver side only. still waiting for the replacement. any1 experience this?
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I did but for mine i only noticed wind noise on driver side. Still waiting for parts. Almost 1 month already.
Newbie838
post Sep 4 2014, 12:30 AM

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QUOTE(zumaidi @ Sep 1 2014, 09:53 PM)
Hi,
Anyone can share tips to remove kesan glue on the windscreen? ( I removed the flag)
Tq
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Baking soda worked for me when i needed to remove tinting glue from my dash.
Newbie838
post Sep 5 2014, 01:24 PM

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QUOTE(Newbie838 @ Sep 4 2014, 12:23 AM)
I did but for mine i only noticed wind noise on driver side. Still waiting for parts.  Almost 1 month already.
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I called up clic today and they had no idea about my parts replacement. They promised a call back from the SA handling my car, still no call yet.
Newbie838
post Sep 5 2014, 01:24 PM

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QUOTE(EP6CDTM @ Sep 5 2014, 10:12 AM)
funny meh?  vmad.gif
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I must have got a really big package eh....
Newbie838
post Sep 5 2014, 07:12 PM

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QUOTE(EP6CDTM @ Sep 5 2014, 03:58 PM)
call them up and ask

maybe it arrived and sitting there gathering dust
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Yup. Planning to call them on Monday.
Newbie838
post Sep 8 2014, 10:54 AM

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QUOTE(Newbie838 @ Sep 5 2014, 07:12 PM)
Yup. Planning to call them on Monday.
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I called them again and this time, the clic agent simply transferred my call to Glenmarie without even telling me she's doing that. And guess what? I got the same reply from Glenmarie. After complaining that its been a month and I never got any of the promised calls, the lady told me that the car has been serviced and they're currently inspecting the issues reported.....I wonder how since the car is with me.
After going back and forth on this for a bit, she called me back to inform me that the part has arrived however there's no courtesy car as I requested. I need to leave my car there for a minimum of 2 days and I have no other transport.....not even public transport where I live. I told her this and all I got was "ermm.....I don't know. there's no courtesy car for now, until end of this year".
I must say, this is the worst service I've ever received from a car manufacturer. Poor build quality led to issues with the car, poor parts availability delays rectification of the issue and all this is topped with the icing of horrible customer service. So far 5/7 (actual count) of my interactions with Peugeot has been bad.
Now I gotta go figure out how much it'll cost me to rent a car for 2 - 3 days while I send this one in for repairs, and I'm willing to bet, they won't even look at the other issues I've reported.

Sorry for venting out here. Its utterly humiliating to have my passengers point out the jerky gearbox, vibration noise, shaky drive's seat and the external odour in my brand new less than a year old car. Or should I just sell it and get something else before yet another problem crops up?

Newbie838
post Sep 9 2014, 01:03 PM

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QUOTE(EnergyAnalyst @ Sep 9 2014, 10:51 AM)
i believe still the best way is resolve all your problems with Nasim and its authorised service centers.

Take my case for example, I have reported a problem with my almost 2 year old 408 NA . The car was hard to start especially after leaving the car idle overnight or after long hours e.g. after a days work ------I have to twist and turn the ignition key sometimes two times, before it would fire up. At times though seldom I even have to do it on third attempts), it first appeared on and off but then it had worsen to almost daily, initially i have highlighted this to Chan Sow Lin Branch but they could not fix it and mentioned they have reported this in the system and advised me to approach Glenmarie HQ for warranty claim. 

I wrote to Clic and call them but they were all booked up, so i asked if GeoAuto can help and without appointment, i went there in a morning and have the problem diagnosed and it was found a speed sensor faulty issue is the culprit, so geoAuto helped me put in the warranty claim, at that time, it was near Raya holidays, so i was told to expect the parts to come in 2 weeks. Well two weeks eventually becomes almost 2 months later after regular call up and email to clic, the parts was changed FOC EVENTUALLY but i had to leave my car overnight there. and while at it, i also ask them to check the air cond. smell issue AFTER even replacing the filter at 40k km service recently of which they claim they have cleaned it 'More' thoroughly... which resulted into Smell gone,,,,well for now...

It was frustrating re: the wait . Sure! it was very time consuming in chasing them , Sure that too! it caused anxiety and nervousness, sure you bet!

The experience was even worsened with untidy work shown (certain car internal plastic covers was removed obviously but somehow the service technician has even overlooked to  put them back), Can you imagine? it was even heartbreaking when your colleagues and wife tell you in your face, "SEE? French cars, told you so"

It was lucky for me that i have a second car and a driver (wife's car and she volunteered to chauffeur me through the ordeal, and we took a day off on top of me taking additional time off when i drove my car to Geoauto before leaving it there)

But if i sit back and ask myself: Were Clic@naza's team and the service advisors at GeoAuto patient, courteous and apologetic, yes, they were, these individuals i am sure are dealing with many cases (just look at the car lining up at service centres) and met with angry faces and raised voices, you bet and even as much as i would hate to admit it, they are possibly doing their best to help us and so far to me they have not yet fail in my score cards, but i can imagine when a parts did not turn up, or delay somewhere, somehow, it is actually beyond their control.

I learnt that being brutally honest with them helps, they are just like you and me, normal person who deserve some fundamental level of respect. I even tell them look guys, we are in this forum of car owners who don't just ONLY criticize but PRAISE the cars and service too when it is due.  We also get sneered by people (even our close ones) who now give us these. ''See, I have told you so'' kind of snap backs, and it would not help their (Peugeot's) sales, brand and reputation

We praise when we get good service too...but bear in mind not all encounters are sweet (especially when you come with a 'problem'). My advice to all who are facing problems, small and big with your car now, you got to do your part in chasing them, call & email clic, call the service advisor even when they don't call you back (as PROMISED), it is your car, who is going to take care of your baby if not you taking the lead?

I am not sure everyone would agree, this is just my perspective icon_rolleyes.gif
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That "told you so" part is the worst. So humiliating.
Newbie838
post Sep 13 2014, 06:21 PM

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QUOTE(lowpro @ Sep 9 2014, 05:02 PM)
it is sad when it comes to this but like what energy analyst said, not everything is within their control. do bear in mind also the totally negative outlook on the brand and your model's acceptance when it comes to selling off time if public actions were to be taken. nobody wins. best to engage and sometimes, relating to them will be a better option. and yes, i can assure you, those guys at clic get yelled at everyday. so a soft word may in fact work in your favour.

imaging everyone screaming n yelling at them and here comes someone who empathises with them. wouldn't they be more receptive to sort out your issues? you may have other views like 'i am a paying customer and it is my right to yell if i'm pissed' then by all means do what you want to do but do bear in mind the consequences of such an action.

just my 2 cents worth on this.
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After complaining to CLiC and chasing them up as well because they too didn't call me back as promised, I finally got an appointment....21st October. That's 2 1/2 months to fix an issue that they had already diagnosed. They said its recommended to leave it there for 2 days but noted it could take longer and there's no guarantee of them even taking a look at the other issues. The CLiC rep just said to let them know when I send it in. To me, she sounded like she's not even bothered with the other issues. Sigh.... sad.gif
Newbie838
post Sep 16 2014, 01:26 PM

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QUOTE(khaidzar @ Sep 16 2014, 11:39 AM)
guys i just change my battery outside the SC so wanted to check with you all if the car cause jerking what is the problem actually
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I've seen this on Proton Waja. If the battery is replaced with the engine turned off, the engine will jerk and have very low idle timing. The fix is to reset the ECU.
Newbie838
post Sep 22 2014, 12:08 AM

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QUOTE(jfcheong @ Sep 21 2014, 02:43 PM)
Group Purchase: Grovvy Sunshade
Price: Rm270
*Group purchase discount 10%
*10 units available
*Expecting by mid Oct 2014

Order List
1) ryujinx
2) jfcheong
3) buellart
4) hongjoo
5) cwkhang
6) light_up
*
Me too

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