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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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yeapch01
post Oct 13 2014, 04:28 PM

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QUOTE(yewfatt @ Oct 13 2014, 04:37 PM)
hi. can i check whether plaza menjalara , kepong have time fibre coverage? i notice 2 years ago it didnt have any coverage yet
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dear bro


Thanks for your interest in time fibre , sorry to inform u that Plaza menjalara do not have Time fibre Broadband packages
yeapch01
post Oct 13 2014, 08:15 PM

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QUOTE(TengTJ @ Oct 13 2014, 08:41 PM)
Back to normal now.Getting full speed of 10Mbps
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Ok Bro False alarm . Do let Us know if further help needed.
yeapch01
post Oct 13 2014, 08:16 PM

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QUOTE(TengTJ @ Oct 13 2014, 08:41 PM)
Back to normal now.Getting full speed of 10Mbps
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double post


This post has been edited by yeapch01: Oct 13 2014, 08:16 PM
yeapch01
post Oct 13 2014, 11:33 PM

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QUOTE(bondonabudget @ Oct 13 2014, 11:34 PM)
Hi guys,

Does anybody know what is the process like if I'm shifting apartments in the same building (already have a TIME fibre account)?
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Dear Bro


Your case is fall under indoor relocation

1. You need to get a form under "Application for Service Modification" form From Time Customer Service. (Kindly PM us your email address if you need the form)

2. Fill in the the related requests under "Indoor reallocation" with your current account detail , request to transfer to new address and forward the request to customerservice@time.com.my

3. Time Customer service personnel will process your request and inform you the relocation appointment within one month.

4. On the appointment date ,the installer will help you to transfer your hardware equipment from the old premises to the new premises and activate the line after relocation.

5. There is a fee of RM 80 will be charged in your next bill after the indoor relocation work done.


Kindly do PM me if you need further help in the above matter.

Thanks


yeapch01
post Oct 15 2014, 02:48 PM

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QUOTE(PitsalMon @ Oct 15 2014, 03:41 PM)
Hey guys

I want to confirm whether there is Time fibre broadband at Tropicana City Tropics. If so, is there anything on offer now? Who should I contact?
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Dear Bro

Good News , Time fibre Home Broadband is available at Tropicana City Tropics, Kindly check your PM for further details


yeapch01
post Oct 17 2014, 06:14 PM

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QUOTE(antiguilty @ Oct 17 2014, 05:49 PM)
Hi bro, May I know is Setia Eco Garden in Johor Bahru has coverage yet??
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Dear Bro


Thanks for your interest in time fibre , we are sorry to inform you that Setia Eco Garden is not available for Time Fibre Home Broadband coverage.

We will Update you when there is any changes In future.






yeapch01
post Oct 18 2014, 09:22 AM

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QUOTE(Angel01 @ Oct 18 2014, 08:59 AM)
Anyone knows when time will reAch savanna? Cause if not have to fix unifi pula sad.gif no choice , cant live without internet.
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Dear Bro,

Savanna still not in the Time fibre home broadband list yet . Anyway we will Update u when the service is up,


Kindly Check our Pm for further details.
yeapch01
post Oct 18 2014, 10:41 AM

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QUOTE(GreenSamurai @ Oct 18 2014, 10:40 AM)
Is time available at setia alam?
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Dear Bro


Thanks for your interested in Time fibre , Kindly check Your Pm For Further details
yeapch01
post Oct 18 2014, 01:36 PM

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QUOTE(raynman @ Oct 18 2014, 12:33 PM)
Is this classified information?

Why don't you just post the answer here?

It will save other Setia Alam people a lot of trouble wanting to ask the same question.
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Thanks for your feedback and suggestion , For Setia Alam Area , Time fibre home broadband still not available yet.


We will update you once The service is up.
yeapch01
post Oct 18 2014, 06:11 PM

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QUOTE(XiaoEry @ Oct 18 2014, 06:59 PM)
Hi

Is there any coverage at tasik prima puchong area? Or anyway i could check it online by myself?
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Dear Bro


Can i have your Condo /Apartment name at Tasik Prima Puchong


Of course you can check coverageof Time fibre here

http://www.time.com.my/help/availabilitysearch.asp


Feel free to PM us if you need further helps
yeapch01
post Oct 19 2014, 07:29 AM

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QUOTE(Taufiq91 @ Oct 19 2014, 05:38 AM)
Hey there.

I'm moving to Impian Villa at Mont Kiara near Kampung Segambut.

Is Time Fibre available there?
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Dear Bro


Thanks for your interest in time fibre, Impian Villa currently donot Time Fibre Home broadband service yet.

In fact , Time Fibre home Broadband is not available in landed property at the moment.


We will update you accordingly when the service is up in future

This post has been edited by yeapch01: Oct 19 2014, 07:42 AM
yeapch01
post Oct 20 2014, 01:14 PM

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QUOTE(shiloong7081 @ Oct 20 2014, 12:51 PM)
What about Alila Horizon in tanjung bungah penang? No Unifi coverage or Time, only pathetic streamyx available
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Dear Bro


Yes still not available for Alila Horizon .

We will update you once the service is up in the near future.

This post has been edited by yeapch01: Oct 20 2014, 02:34 PM
yeapch01
post Oct 22 2014, 10:55 AM

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double post

This post has been edited by yeapch01: Oct 22 2014, 11:02 AM
yeapch01
post Oct 22 2014, 10:56 AM

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QUOTE(SPuNx @ Oct 22 2014, 11:52 AM)
Is this available in Kelana Jaya? Considering to from Unifi.
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Dear Bro

Yes it is available in a lot of High rise Buildings in Kelana Jaya

Also there is promo of rebate RM 500 for switching from Unifi To Time fibre


Can I know which condo u stay in Kelana Jaya

Kindly Check PM in Further Details.
yeapch01
post Oct 22 2014, 11:04 AM

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QUOTE(jeff_0621 @ Oct 22 2014, 11:53 AM)
Park 51 residency in pj got coverage?im interested to apply
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Dear Bro


Thanks for your interest in Time fibre , Park 51 Residency still not ready for service for time fibre


We will update you once the service is available there.


Thanks

This post has been edited by yeapch01: Oct 22 2014, 04:09 PM
yeapch01
post Oct 25 2014, 12:22 AM

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QUOTE(Tikietic @ Oct 25 2014, 01:00 AM)
hi,

wanna ask xia..
1. what is this "boost" thing and how it works? 30hrs applies to..?
2. currently with unifi, do i have to pay installation again if i switch to time?
3. am i entitled to any rebates/incentive if i switch to time?
4. does time only provide service to highrise buildings? what about residential landed houses? (subang jaya, ss12)

thank you very much  sweat.gif
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Dear Bro

Thanks for your interest in Time Fibre, In reply to your enquiry

1. The boost is applied for Unlimited packages for 8mbps ,15mbps and 30 Mbps plan, 30 Hours allowance are given to Monthly quota up to 50mbps. The user have access to boost in specified hours on www.selfcare.time.net.my under pre assigned username and password

2. Easy switch from Unifi to Time , there is no standard installation fee incurred.(on 2 years contract)

3. yes if u switch from unifi to Time ,there is a rebate of RM 500 on the current Time Internet Charges

4. Yes . At the Moment , Time Fibre Home Broadband only ready service is Certain High Rise Building only, not for landed property yet.

Kindly Pm us your contact , we will update you if there is any changes in the near future.






yeapch01
post Oct 25 2014, 09:01 AM

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QUOTE(Tikietic @ Oct 25 2014, 01:32 AM)
thanks alot bro,

i guess i'm not entitled to switch over to time yet.. as am staying at a landed property at subang jaya.. sad  sad.gif
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Bro


You are mostly welcome , Feel free to PM us if you have any doubts on Time Fibre broadband matter. biggrin.gif
yeapch01
post Oct 25 2014, 10:27 AM

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QUOTE(TimKen @ Oct 25 2014, 11:18 AM)
Hey bro, do u know how long this gonna take...?
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Dear bro

The service is back progressively in stages, do let me if further help needed
yeapch01
post Oct 25 2014, 03:58 PM

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QUOTE(sidewinder_x5 @ Oct 25 2014, 04:41 PM)
how is the router that TIME supplies? is it a reliable one? switching from unifi and wondering whether to buy a new router since im returning that l7 POS to TM, or whether to just use the one they give.

also, if i get my own modem, is it a pain to set up the astro IPTV, or simply plug into a LAN port?
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Dear Bro


For GPON(Time Standalone Plan) or astro IPTV new subscriber ,There would be come with the following device


Huawei Onu Modem
Cisco E1200 Wireless Router


The router given is quite standard , of course u can upgarde to some compatible router for better coverage and better performance.


Kindly check my Pm for further details.i
yeapch01
post Oct 26 2014, 03:01 PM

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QUOTE(coo|dude @ Oct 25 2014, 11:40 PM)
Hi, can someone advise how to access the administration control? Realized that the ping from my TIME to a server is high and I am thinking to change the DNS to Google's DNS - can someone advise me how to change this?

I forgot to ask the technician when he installed my TIME couple of weeks back.
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Dear bro


kindly check the below link , do let me know if further helps is needed



http://www.ipserverone.info/dns-2/change-d...in-windows-7-8/

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