DAMN SUI sia ><!
Emailed Xiaomi and everyday online chat with support team. They said will open a case and check with UPS, needs 2-3 more days.
Called UPS and they said respective dept will call you up on this but X call.
a
Got a feeling gonna get it later than those ordered at 3rd batch.

Their reactions sound like drama to me- U duwan admit lost package and pay X. Hence X duwan send me another 1 until confirmed getting compensation from U.. The only loser- consumer



This post has been edited by maximillan: Jun 5 2014, 05:10 PM

u haven sign the parcel. xiaomi still need to responsible for the parcel
if really got problem, xiaomi will refund for u

It is one in a million. Thats y they are pretty slow in tacklin the issue

Please enlighten on where can I find the refund FAQ. There seeems to be none.. GG

I just check my tracking number at UPS site...

it states my package now is still at HongKong... dafuq?

mine is 28th May batch

Finally it is 2 in a millioon.. lol.
May the force be with us.

my powerbank stuck at Sepang Malaysia since 1st June my friend order same batch with me... both our tracking number almost same time ship out (same day), but he received it last two days, mine stuck at Sepang Malaysia according to the tracking number

Live Chat with UPS, they ask me contact shipper
Live Chat with Xiaomi, they ask me dont worry, will deliver...
Email UPS, they said they have check with related department, and what they got it is will deliver to my by end of today... but WEIRD, the tracking still show at Sepang Malaysia

i received both my Mi3 from Fedex n UPS respectively. BTW, is from 2nd batch order...no issue

I think my case is identical to urs.
Last location Sepang since 1st JUN.
actually I gt 2 orders bt only get 1 of them on the 2nd JUN.. Both entered MY the same timing, but only 1 comes to my house.. Got a feeling it gt hijacked.. lol..

It shouldn't be. Just ask them the location of the shipment will do.

luckily my mi3 ship by Fedex, powerbank i can wait haha

They couldnt even tell or locate the package.

Js saw Xiaomi Singapore page s askin abt shipping experience with Xiaomi.

Please a gather force and kick UPS out of the pic for good.. FedEx deserves praises and more biz!
UPS

Fedex is more expensive i believe

Apple product also ship with UPS now... use to be DHL only, anyway have experience with UPS when buying Apple product, is much slower than DHL too

by the way, i got one question, normally android phone scroll from top edge can bring down notification/settings page

for mi3, i touch in middle of screen scroll from center of the LCD, it bring down notification/settings page as well =.=" is it a feature?

Thanks for the quote, it allowed me to google this http://www.androidcentral.com/ram-what-it-...u-shouldnt-care

Cheers !

Just call UPS because my pb also stuck in Sepang since 1st of June.
The operator of UPS said that the parcel will send to my place, Penang, tonight and expected to ship to my office tomorrow before end of day but i plan to call them again tomorrow morning because i wish to collect it myself.

I think with more volume with FedEx.. They cud nego a better rate.. win-win-win situation for all.


a feature that has flaws perhaps.

looks like a bunch of PB stuck at Sepang

When will the 3rd Batch appear???

I have a friend who worked for several international carrier companies such as Fedex,DHL etc for years.He told me that as Malaysia is not a priority country like Japan,Singapore,China or USA etc,most of those companies have very limited personnel/team for local delivery in Malaysia,they are mainly focusing on cross-border services. That's why Xiaomi could only provide limited stocks every time and separate the batches into Fedex and UPS because neither of them can complete the task by its own.They also need to outsource some of local delivery jobs to their local partners(ie. nationwide express) to try their best to meet the timeframe.

I heard that Xiaomi is trying their best to setup a warehouse in Singapore as soon as possible to meet the demand from SEA. Once it's in the service, I believe a lot of issues could be solved.And at that time,Xiaomi will bring more accessories to the online store.

This post has been edited by liciece: Jun 5 2014, 05:57 PM

[quote=AhHaolah,Jun 5 2014, 05:41 PM]
Just call UPS because my pb also stuck in Sepang since 1st of June.
The operator of UPS said that the parcel will send to my place, Penang, tonight and expected to ship to my office tomorrow before end of day but i plan to call them again tomorrow morning because i wish to collect it myself.

[/quote


Could you share the process of getting so definite ans from UPS? Mine

True