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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_･) ︻デ═一▸ Maxis & Time
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zeese
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 Jun 16 2014, 10:51 AM
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QUOTE(sanderz @ Jun 15 2014, 04:20 PM) Hi guys, I have a question regarding about Unifi registration. The situation is like this: Ten years ago my house actually have TM phone line but no Streamyx internet and the line has been stolen by others and call to other country which resulted in high charges about RM800++ and because of that my parents refuse to pay the bill and let TM cut off the line. And now I think it's been 10 years later, I would like to register Unifi, will I have to pay off that RM800 bill if it register it under my name? Previous TM line is registered under my parents name. Thanks Unifi doesn't use old phone line at all.. Even the free phone that comes with unifi, that one is a VOIP phone and not connected to old phone line at all. So, I believe, you can apply without the need to settle the old phone bill first. |
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zeese
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Jun 25 2014, 04:37 PM
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QUOTE(thoseeyes @ Jun 25 2014, 11:07 AM) My unifi was down yesterday and the modem has only power light on. I called TM and lodge a report since they said nothing wrong with my line. Still waiting for TM to give me feedback...anyone got this problem before? thanks my unifi was struck with lightning earlier.. but the lightning doesn't travel through power line (plug & sockets).. all 3 devices (phone, wifi & modem) can be powered on, but none of them is working. TM technician came and checked each on of them and I had to replace all three. What I want to say is, the thing can still be broken, even if the power can still be switched on. |
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zeese
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Jun 26 2014, 09:51 AM
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QUOTE(xperiaVuser @ Jun 25 2014, 06:39 PM) So the lightning travel through the fibre cable? I know we could disconnect the fibre at the FWS but it's tedious and inconvenient to do so... plus the plug at the FWS feels fragile. any better way to avoid it? it doesnt make sense for the lightning to travel via fibre optic cable. Actually, my unifi is also connected to my house alarm. Since the alarm got external siren outside the house, I believe the lightning struck the siren, and the power surge traveled via ethernet and phone cable, damaging all the interconnected devices (voip phone, alarm, modem, wifi). All of them can be powered on but they won't work. Other electrical items that shared the same plug with my unifi are still working fine. This post has been edited by zeese: Jun 26 2014, 09:53 AM |
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zeese
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Jun 27 2014, 05:30 PM
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QUOTE(giko @ Jun 27 2014, 09:30 AM) will check with unifi cs. tq  i just replaced my broken modem, and yes, it's a lifetime warranty.. but the thing about this warranty is, the technician will come to your home with a modem modem to replace the old one and they gonna charge RM50. So, even though it's a lifetime warranty and you'll get FREE replacement, you still need to pay at least RM50 for the technician to come your house. Basically, there's still no such thing as free  . |
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zeese
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Jun 30 2014, 08:54 AM
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QUOTE(djhenry91 @ Jun 29 2014, 02:39 AM) we are talking about modem aka BTU..but tht guy say BTU aka modem is lifetime warranty and he say tech guy come to replace modem for free but charge him RM50 for service.. as i remember when tech guy come my house to replace they never charge any single sen also For my case, yes, modem has lifetime warranty, but when the technician come to replace my modem for free, TM will charge me RM50 for the service, and the money is billed into my account, not paid to technician. |
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