Hi, I currently experiencing unstable internet connection from VIP 5 Unifi. As I check the router(smaller box), the internet light sometimes flashing OR turn on and off consistently. Especially during night and weekend @@

TM technician came many times and the last visit they asked me to relocate the fibre wiring from outdoor to indoor...

(Why outdoor at the first place is because installation team misinformed me that it require charges if want them to install the wiring indoor since it need to come from the back of the house to the living room at the front)

... which of course charges incurred for about rm350 considering the length of the fibre wire. @@

My Hypp TV and phone line is functioning well, but not my internet connection. So before I make decision to pay for the relocation, can anyone here tell me what is preferable solution? Should I ask them to replace the modem router? If so, is it FOC?

Thanks in advance for any helpful answer.