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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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nujikabane
post Jul 18 2014, 08:49 AM

United We Stand
*******
Senior Member
3,212 posts

Joined: Jun 2007
From: atas bawah kiri kanan

LOL I am finding TM services funny.

Now, I dunno who is the customer, and who is the service provider.


I am staying in a new neighborhood, and has been requesting for Internet line from TM. Many of my neighbors are doing the same, to show TM that we have the numbers, and justifiable for them to extend the services to us.

But NO. Upon numerous applications, we were refused serrvices, and excuses were given. Absurd.

What ever happens to 'Customer is King', and Customer gives you income, and survival in the business?

Heck, we are headed to a Developed status country in 6yrs time, but we are deprived of the facilities. And I am not talking about some remote parts of Borneo.. I am staying in the Klang valley area!!
nujikabane
post Jul 18 2014, 07:48 PM

United We Stand
*******
Senior Member
3,212 posts

Joined: Jun 2007
From: atas bawah kiri kanan

QUOTE(nujikabane @ Jul 18 2014, 08:49 AM)
LOL I am finding TM services funny.

Now, I dunno who is the customer, and who is the service provider.
I am staying in a new neighborhood, and has been requesting for Internet line from TM. Many of my neighbors are doing the same, to show TM that we have the numbers, and justifiable for them to extend the services to us.

But NO. Upon numerous applications, we were refused serrvices, and excuses were given. Absurd.

What ever happens to 'Customer is King', and Customer gives you income, and survival in the business?

Heck, we are headed to a Developed status country in 6yrs time, but we are deprived of the facilities. And I am not talking about some remote parts of Borneo.. I am staying in the Klang valley area!!
*
QUOTE(wackybeaver @ Jul 18 2014, 03:47 PM)
Same thing here, Sad part is that the other broadband providers claim that can not provide coverage as well while all the "Taman's" around US are connected with unifi.

Is there any official way of complaining to them or to gently ask them to start laying some cables?
*
Other than going to the TM Service Centre and fill up the form to apply for the line?
Meh, unless you wanna drag your wakil rakyat or bring the issue up to the local newspaper.

Funny, that WE as the CUSTOMERS, are the one who need to request TM to provide service to us!

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