if tm installer need go up roof top need pay extra or not...? single story house
Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_･) ︻デ═一▸ Maxis & Time
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 Jan 3 2015, 01:54 PM
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#1
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Junior Member
847 posts Joined: Nov 2010  
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Jan 3 2015, 04:30 PM
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#2
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847 posts Joined: Nov 2010
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hi thank for ur input. im register to maxis.. i think hard to get them come again....My plan is put FTB box on roof then tarik thru air well....
QUOTE(sHawTY @ Jan 3 2015, 03:35 PM) No. The 15 meters is only counted once it enters the wall of your house. If you require the technician to use more than 15 meters in your house then only you'll be charged. I once was nearly scammed by a technician that told me he needs to charge RM150 because the cable exceeds more than 15 meters when it doesn't even reach 5 meters from the main point to the place I told the technician to put the BTU. I told the technician to go home & I also told him I will report this to TM. After the technician goes, I called UniFi helpline, report about it & give the helpline the technician's phone number. The next day, another technician came & install everything without any charge at all. Like what they're supposed to do.  |
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Jan 4 2015, 01:54 AM
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#3
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QUOTE(dankzone @ Jan 3 2015, 06:18 PM) I payed RM170 for free cabling too. Got ripped off on the first day. Beware of these contractors. from what i read rm170 is charge over the ceiling or attic . but count climb roof top or not its not clear?? my place quite simple but since its bolehland i should prepare dough....  |
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Jan 8 2015, 11:48 PM
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#4
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847 posts Joined: Nov 2010
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QUOTE(OKLY @ Jan 8 2015, 08:35 PM) Upstream speed got screwed up, contact customer support immediately. if speed bad do technician come house fix or no need? |
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Jan 9 2015, 12:09 AM
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#5
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QUOTE(fruitie @ Jan 9 2015, 12:08 AM) Mine no. Fixed outside of my house only. They upgraded my upload speed but retained my download speed. outside your house mean the telephone pole? Anyway, fixed in 2 days and I got compensated for these days when I was not enjoying my 10Mbps speed.  |
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Jan 13 2015, 07:25 PM
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#6
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847 posts Joined: Nov 2010
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QUOTE(knight @ Jan 13 2015, 06:56 PM) Anyone can help me? r u use wifi or cable... |
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