Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_･) ︻デ═一▸ Maxis & Time
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 May 21 2014, 09:24 PM
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#1
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Junior Member
196 posts Joined: May 2011  
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ive just upgraded my unifi from vip5 to vip10 bcause i took the RM 179/month offer. i went to the customer portal and it said my upgrade is completed.
but do i have to reset my router to ensure that i get the best out of my new speed? and is there any way to test/check if im really having better speed? thanks for any answers |
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May 21 2014, 09:48 PM
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#2
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Junior Member
196 posts Joined: May 2011
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QUOTE(A2Z2U @ May 21 2014, 09:38 PM) May I know whether we should give reason for not taking the normal rm199 (vip 10) package? Or can tell them straightforward to apply rm179 package... the RM 179 package was offered to me via TM telemarketing team. so there was no question on why i didnt take the 199 plan. the 179 plan is not offered via normal sellers/agents/tm points i think. only some ppl will get the offer. This post has been edited by eddybane: May 21 2014, 09:49 PM |
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May 21 2014, 09:50 PM
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#3
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Junior Member
196 posts Joined: May 2011
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QUOTE(EroS @ May 21 2014, 09:47 PM) ok so thats all. will try. thanks |
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May 21 2014, 09:56 PM
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#4
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Junior Member
196 posts Joined: May 2011
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QUOTE(A2Z2U @ May 21 2014, 09:53 PM) Thank you for your reply. I think I'll call them tomorrow to find out. i think if u call them, cant get the offer. u will get the offer only when they call u. but no harm in trying. good luck  anyway, speedtest after upgrade. turning the router on and off does work!  This post has been edited by eddybane: May 21 2014, 10:06 PM |
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May 21 2014, 10:32 PM
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#5
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Junior Member
196 posts Joined: May 2011
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QUOTE(A2Z2U @ May 21 2014, 10:26 PM) Actually last month when unifi staff called me to switch to unifi (had been using streamyx for about 10 years), I said I wanted the rm179 package. That guy said this promotion is available for existing unifi users only and advised me to apply for unifi vip 5 first. He said he'd put my name in the list and promised me that I'd receive call to upgrade to vip 10 for rm179 after few weeks. Am I being cheated? im not sure. maybe u can try calling TM and ask. maybe u need to stay on vip5 for a few months or even 2 yrs before they offer u the 179 plan. my theory is they offer the 179 to customers who have used vip5 for a long time. they need ppl to upgrade to 179 so TM can get more "average revenue per user". anyway just my theory |
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