RM 169 if TM calls you.
RM 179 if you call TM.

call? i have my installation afternoon later with 5mb package, wish to upgrade it to 10mb.
so i can call to TM request for 10mb package with rm179 by later?

the Motorola phone come with Unifi, is that a VoIP phone ?
I tried to bring the phone back to my parent house and connect to wall socket, it is working.

So in another word, I can buy those corded Panasonic phone as a replacement rather than cordless phone, right?

I subscribe vip5

My download 4.78mbps max
Upload 5mbps+

Ping 68ms

High rise

If i subscribe vip10 would the ping decrease? I cant get playing fifa15 online smoothly on my ps4

after upgrading from VIP5 to VIP10 my internet speed is not stable, at times on speedtest I'm getting around 7mbps to 9mbps but most of the time it will be below 5mbps 

this happen to my wireless devices and my desktop that is connected on wired to the router. Checked on router no suspicious devices connected on wireless. I'm staying in a condo, 18th floor. Using stock L7 Network router.

anythingI can do before complaining to Unifi support?

Guys, i try to reset my router Innatech RG4332, after that  my connection become limited with no internet access, router light are all white no red... try diagnose window say dns server not responding... what should i do?

Hey fellow UniFi users, just want to ask your opinions.

I hv been using UniFi for about 2 years now without any problem, but a recent development has made me worried.

You see, I live in a terrace residence, and one day my neighbor decided to extend the back area of their house by building a room over their backyard. My outdoor UniFi cable (black colored, but still thin) crosses over a part of the neighbor's backyard towards the telephone pole with the UniFi box...apparently the technician who installed the line did this to minimize how many bends are in the cable for so called 'maximum speed'. I don't know if it's bullsh*t or not.

Anyway, recently, the neighbor's renovation has finished, and now part of my outdoor UniFi cable goes through a small gap in the neighbor's new wall. A small part of the cable has been covered in a small amount of cement, and at one point during the construction, the optic light on the BTU went red for a few seconds because the construction workers were yanking the cable non-stop. I went out to scold them and explain that the fiber cable is fragile, but they ignored me for the most part and continued to treat the cable as just another obstacle.

Right now my line is fine, but I'm worried that the neighbor's inconsiderate act might have damaged the cable in some way. As prevention is better than cure, and I don't want to wait weeks for a TM response while not having internet access, do you think it's a good idea to call a TM technician over to take a look ASAP?

Sorry for long post, and thanks if you read this.

What worried me was the drop in connection that one time when the workers tugged at the cable a lot, and the cement that now covers part of the cable, which may eat through or compromise the insulating layer. Insulating materials or not, I noticed that the outdoor black fiber cable is actually thinner than the white indoor one...so while I'm confident that it was designed to withstand weather and temperature, I have my doubts that it is stronger than what it was designed for.

But I guess you are right. If TM won't act on a potential issue, there is not much I can do about it. 

wont tugging the cable break the glass inside..? or making it shattered ?

read on 1st thread. it says that for existing streamyx account, i need to cancel my subscription first?

i just call helpline, they said that they will auto migrate. no need cancellation from my end?

which one is correct?

Hi Guys,
VIP20 subscriber here.
Just subscribe on 18 Dec 2014.

Question.
Up till now, got all channel on hypptv. Is it open all channel for 1 month only or it is bundle with the promotion? (means, got all channel?) haha

Thanks!