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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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babykids
post Oct 2 2014, 02:18 PM

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hi , anyone know can i terminate my unifi at the tm point in my hometown which is different from my installation address/state.
babykids
post Oct 10 2014, 01:43 AM

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QUOTE(Hico @ Oct 9 2014, 11:48 PM)
this morning i was trying to upgrade my unifi to vip20 through online portal. during the process of application, it showed estimated price is rm229 as i get rm20 discount for my current package vip10 due to don wan those hypptv package. after submit the application, i called to unifi service centre to double check, and they told me the rm20 discount has been removed and i need to pay rm249 monthly. if i want, they can add back the hypptv package. but they cannot add back the discount and cannot do anything. i was so mad and felt been cheated and i wrote a complaint email to unifi with all the print screen showing the rm229 price during the application to upgrade and cc to mcmc. hopefully there is a solution. so my learning lesson is do not upgrade the package through online portal. sad.gif
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call them , as i know upgrade will not renew the contract period, told them fix it or you are going to terminate the service (if your contract already over 2 years).

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